Shai Perednik

July 2008 – August 2010 (2 years 2 months)

* Installed of servers, workstations, network and other computer related equipment.
* Supported customers and employees on site and with various remote tools.
* Conduct detailed Web and application prototyping and practical usage analysis, and report findings to executive
leadership and key engineers. Created a contemporary e-commerce presence that improved customer support and
services and expanded the products and options offered. Drove up-selling of product support services.
* Designed and implemented company’s first IT Disaster Recovery Plan and created local and offline backup systems.
* Created documentation, ticket system, and version control for internally developed time clock software.
* Experienced with all Windows, Apple, and Linux Operating Systems for desktops and servers.
* Worked independently with minimal supervision. Reported directly to President and Vice President.

September 2005 – March 2008 (2 years 7 months)

* Installed and managed all computer and network equipment.
* Supervised a global team of service representatives and development staff based in the U.K. and India.
* Maintained firewall rules and traffic shaping based on usage rules.
* Trained employees on computer usage. Created training programs to improve employee efficiencies.
* Identified and worked to resolve existing network and workstation technological problems and bottlenecks.
* Increased profits and productivity by 20%, while reducing overhead costs by $10K per month. Identified and
secured new suppliers and channels of distribution.

Privately Held; 1001-5000 employees; Retail industry

March 2005 – September 2005 (7 months)

Marketed and sold an extensive product list, including services and training solutions to commercial and government accounts. Increased sales and built a solid client base through cold calling, mail and electronic campaigns, and in-store promotions. Achieved superior customer service satisfaction rates.

Strengthened product offerings and service levels, and generated new business growth through the development of productive working relationships with various vendors and distributors.

Established a business relationship with Wells Fargo that enabled CompUSA to avoid potential losses in new business by presenting alternative financing sources to commercial clients seeking business loans or leases.

Recognized as a top sales performer with a record number of return customer accounts. Consistently exceeded monthly sales goals by nearly 35% ($45K generated against a $30K goal). Worked closely with clients to identify needs and promote add-on services, products and warranties.

Government Agency; 10,001+ employees; Military industry

August 2001 – December 2004 (3 years 5 months)

Oversaw all IT equipment and SafLock servers, and managed database maintenance for the San Diego military installation, encompassing 28 offices and residential facilities.

Designed Business Continuity and Disaster Recovery Management plans, and acted as a contract advisor and liaison between Naval Housing and various civilian companies, contractors and government agencies.

Created business model to equip Naval Housing with WiFi access, and coordinated setup for the newly built convention center. Restructured and prepared data kept in logs to be entered into database systems.

Held Confidential Clearance - security level clearance.

Designed commercial graphics for command, including logos, forms and signs.

Received various letters of commendation and certificates for superior job performance.

Assumed a wide range of additional roles, projects and responsibilities outside of declared duties in order to increase and positively impact overall command productivity.

June 2000 – September 2001 (1 year 4 months)

Network Administrator for a NT4/Windows 2000 network. Ensured 100% uptime.

Installed and monitored network devices and computers, and monitored traffic logs.

Tested company software on different platforms and documented findings.

Managed remote stations and internal services, and ensured 100% uptime.

Contributed to software development strategies throughout the company.

Analyzed financial data accounting systems and records, and designed an architecture and software platform that substantially improved system efficiency and accuracy, while supporting company growth.