COMPUTER SUPPORT & AUTOMATION SPECIALIST (shaiss@gmail.com)
Orange County, California Area
- Current
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- Director of Information Strategy and Technology Services at CSTS
- Past
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- OPERATIONS SUPERVISOR & ACCOUNTS MANAGER at Checkout Software.com
- COMMERCIAL SALES ACCOUNT MANAGER at CompUSA
- DATABASE ARCHITECT & MAINTENANCE ADMINISTRATOR at United States Navy
- SYSTEM ADMINISTRATOR at Financial Data Services
- Education
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- Kerymesa College
- Southwestern University School of Law
- California State University-Northridge
- Recommended
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3 people have recommended Shai - Connections
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95
connections
- Industry
- Information Technology and Services
- Websites
Shai Perednik’s Summary
“Shai’s commitment to corporate success is underscored by his ability to lead growing organizations, meet corporate objectives, and bring teams together to provide unparalleled support and assistance.”
– Cuong Nguyen, Senior Financial Analyst
Dynamic professional offering an impressive background in computer support, business automation, database architecture and global-wide Internet sales. Present a strong mix of business acumen, service operation, and technology experience, with a solid understanding of technology services and solutions.
Excellent communication, organization and interpersonal skills, written and verbal. Confident speaker and negotiator. Possess the technical experience needed to drive sales and deliver presentations that clearly define and communicate product direction and technological advantages.
Build motivated and productive teams capable of taking operations to the next level of success.
Computer proficient in Windows XP/NT/2000, MAC OSX, Microsoft Office Suite (Word, Excel, Access, PowerPoint), MS FrontPage, Dreamweaver, PHP, ASP, VB, VBA, Access, HTML, XML, JavaScript, and the Internet. Able to master complex systems and applications in a minimum of time.
Shai Perednik’s Specialties:
* Business Automation
* Systems Administration
* Website Development
* Computer Support
* Database Management
* Information Technologies
* QA & Customer Service
* Project Leadership
* Vendor Negotiations
* Client Communications
* Pricing & Purchasing
* Strategic Solutions
Shai Perednik’s Experience
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Director of Information Strategy and Technology Services
CSTS
(Information Technology and Services industry)
July 2008 — Present (1 year 8 months)
Direct and manage all IT technical strategies, services and solutions, including oversight of networking, computer
equipment and maintenance, for this leading engineering design firm producing turnkey solutions to electronic and
electro-mechanical product manufacturing. Report directly to CSTS President and Vice President.
Contribute to product design, development and testing, and lead special projects from concept through installation,
working closely with engineers, key client groups and manufacturers. Examine existing market and develop new
product ideas. Analyze products to increase value and profitability while lowering production and development costs.
Conduct detailed Web and application prototyping and practical usage analysis, and report findings to executive
leadership and key engineers. Created a contemporary e-commerce presence that improved customer support and
services and expanded the products and options offered. Drove up-selling of product support services.
Designed and implemented company’s first IT Disaster Recovery Plan and created local and offline backup systems.
Significantly reduced amount time needed to release and launch new products and existing product upgrades.
Expanded AttendView time clock software; adding new features, such as a QuickBooks integration add-on and a Web
interface that streamlined deployment of product for large companies. -
OPERATIONS SUPERVISOR & ACCOUNTS MANAGER
Checkout Software.com
(Privately Held; 11-50 employees; Retail industry)
September 2005 — March 2008 (2 years 7 months)
Supervise a global team of service representatives and development staff based in the U.K. and India.
Analyze market trends, negotiate best price options with service suppliers, and develop key points in purchasing to ensure items are genuine and legitimate versions. Build and maintain solid working relationships with vendors, enabling company to provide superior products at competitive prices.
Advise on selling strategies and best methods for moving stock. Supervise customer service and monitor customer issues, ensuring a 100% customer satisfaction reporting rate. Apply an expertise in existing and emerging software applications, including package suites and business automation solutions.
Increased profits and productivity by 20%, while reducing overhead costs by $10K per month. Identified and secured new suppliers and channels of distribution, and determined company direction for new product lines. -
COMMERCIAL SALES ACCOUNT MANAGER
CompUSA
(Privately Held; 10,001 or more employees; CPU; Retail industry)
March 2005 — September 2005 (7 months)
Marketed and sold an extensive product list, including services and training solutions to commercial and government accounts. Increased sales and built a solid client base through cold calling, mail and electronic campaigns, and in-store promotions. Achieved superior customer service satisfaction rates.
Strengthened product offerings and service levels, and generated new business growth through the development of productive working relationships with various vendors and distributors.
Established a business relationship with Wells Fargo that enabled CompUSA to avoid potential losses in new business by presenting alternative financing sources to commercial clients seeking business loans or leases.
Recognized as a top sales performer with a record number of return customer accounts. Consistently exceeded monthly sales goals by nearly 35% ($45K generated against a $30K goal). Worked closely with clients to identify needs and promote add-on services, products and warranties. -
DATABASE ARCHITECT & MAINTENANCE ADMINISTRATOR
United States Navy
(Government Agency; 10,001 or more employees; USN; Military industry)
August 2001 — December 2004 (3 years 5 months)
Oversaw all IT equipment and SafLock servers, and managed database maintenance for the San Diego military installation, encompassing 28 offices and residential facilities.
Designed Business Continuity and Disaster Recovery Management plans, and acted as a contract advisor and liaison between Naval Housing and various civilian companies, contractors and government agencies.
Created business model to equip Naval Housing with WiFi access, and coordinated setup for the newly built convention center. Restructured and prepared data kept in logs to be entered into database systems.
Held Confidential Clearance - security level clearance.
Designed commercial graphics for command, including logos, forms and signs.
Received various letters of commendation and certificates for superior job performance.
Assumed a wide range of additional roles, projects and responsibilities outside of declared duties in order to increase and positively impact overall command productivity. -
SYSTEM ADMINISTRATOR
Financial Data Services
(Privately Held; 1-10 employees; Legal Services industry)
June 2000 — September 2001 (1 year 4 months)
Network Administrator for a NT4/Windows 2000 network. Ensured 100% uptime.
Installed and monitored network devices and computers, and monitored traffic logs.
Tested company software on different platforms and documented findings.
Managed remote stations and internal services, and ensured 100% uptime.
Contributed to software development strategies throughout the company.
Analyzed financial data accounting systems and records, and designed an architecture and software platform that substantially improved system efficiency and accuracy, while supporting company growth.
Shai Perednik’s Education
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Kerymesa College
Computer Science 2003 — 2003
- Activities and Societies:
- Undergraduate studies
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Southwestern University School of Law
Computer Science 2002 — 2003
- Activities and Societies:
- Undergraduate studies
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California State University-Northridge
Computer Science 2000 — 2001
- Activities and Societies:
- Undergraduate studies
Additional Information
Shai Perednik’s Websites:
Shai Perednik’s Interests:
* Business Automation * Systems Administration * Website Development * Computer Support * Database Management * Information Technologies * QA & Customer Service * Project Leadership * Vendor Negotiations * Client Communications * Pricing & Purchasing * Strategic Solutions
Shai Perednik’s Groups:
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RecruitingBlogs.com Group -
Motorcycle Riders Network
Shai Perednik’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
