Daniele Sghedoni

Past

Technical customer service representative at PSD Distribution Group
Web project manager at All Areas Group
Marketing consultant at Congenio

Community manager at SugarNet

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Recommended

1 person has recommended Daniele

Connections

88 connections

Industry

Internet

Websites

Daniele Sghedoni’s Summary

Before being a freelancer, for over 4 years, I have dealt with the creation, promotion and management of web and community sites in the music industry where I worked as an employee for organisations including (SonyBMG, Universal Music, SugarMusic Group, EMI Music).

In these years I built my strong knowledge of Internet communities and Web 2.0 and great communication skills. My other main skills are: ability to maintain successful interpersonal relationships, managing work groups, having a high level of autonomy when conducting projects.

You can learn more about my freelance activities on my “professional” website: www.buzzed.it.

Daniele Sghedoni’s Specialties:

New media marketing, Brand marketing, Tribal marketing, Viral marketing, Social networking, Community management, World-of-Mouth marketing, Event management, Communication, Creativity, Press releases, Knowledge management

Daniele Sghedoni’s Experience

Technical customer service representative

PSD Distribution Group

(Logistics and Supply Chain industry)

May 2007 — June 2008 (1 year 2 months)

PSD Distribution Group is the first distributor in Italy of bar code readers, mobile computers, RFID systems and industrial printers.

My responsibilities included:
- Coordination of all customer enquiries
- Management of requests to suppliers from the system
- Parts interpretation and analysis
- Support of sales staff, including product information and pricing

Requested skills were ability to deal and relate with customers over the phone and can readily display an aptitude to solve problems, particularly of a technical nature.
Web project manager

All Areas Group

(Events Services industry)

July 2006 — March 2007 (9 months)

All Areas provides TV shows attendants and event management (planning, sponsoring, staff, catering, etc…).

My responsibilities were related to their new project www.Ticket4U.it that I developed and managed as:
- Web project manager
- Team manager- Supervised 1 PHP programmer, 1 graphic designer, and 1 account manager
- Online marketing

Ticket 4U provides exclusive deals to employees of the biggest Italian companies.
Marketing consultant

Congenio

(Marketing and Advertising industry)

June 2005 — June 2006 (1 year 1 month)

Congenio provides consulting, professional training and development in e-Business & IT and Online-Marketing.

My responsibilities included:
- Product management
- Community management
- Accounting (customers in music and fashion industries)
Community manager

SugarNet

(Privately Held; 11-50 employees; Media Production industry)

October 2001 — October 2004 (3 years 1 month)

SugarNet is the New Media division of Sugar Music Group. Funded in 1932, Sugar Music Group is the main Italian music company and one of the biggest in Europe.

We were the first company in Italy who managed E-Team and Street Team, following the great success they had in the States. We worked on projects for SonyBMG, Universal Music, EMI Music (Avril Lavigne, Backstreet Boys, Britney Spears, Christina Aguilera, Maroon 5, Foo Fighters and many more) as first company.

In those years I took the lead in the following activities:
- Community/social networking
- Managing fan clubs
- Press release and marketing assets
-Coordinate promotions