Student at Santa Fe Community College
Tampa/St. Petersburg, Florida Area
Student at Santa Fe Community College
Tampa/St. Petersburg, Florida Area
Currently waiting on position to finish training in the cardiovascular modality of health care. The majority of my experience comes in the arena of field technician work for a wide variety of technologies. Ranging from the complex of an electromechanical signaling system to the mundane aspects of call center support while helping end users of PC products fix their computers for business use.
troubleshooting, electrical background, inventory control, training development
(Privately Held; 1001-5000 employees; Information Technology and Services industry)
October 2007 — April 2008 (7 months)
Assisted small business customers with troubleshooting of Dell computers. Processed maintenance calls for dispatch of parts and activities of on-site repair technicians. Certified in Dell Latitude and Optiplex business systems for end user troubleshooting. Duties included operating system reinstalls, diagnosing spyware and virus intrusion. Ability to interact with customers to reach a solution to bring systems back to operational use after exhausting all possible troubleshooting techniques via the phone system. Transferred other Dell customers to proper ques for immediate assistance.
(Public Company; 10,001 or more employees; DT; Telecommunications industry)
September 2000 — August 2003 (3 years)
Duties included performing installation, maintenance and 3G system upgrades of over 145 RBS 2102 series cabinets in the Gainesville, Florida market.
During optimization of network I used Andrew Invex equipment to perform drive
testing of assigned network to ensure call quality and detect and prevent RF degradation of sites. Extensive experience in all MS Windows products and hardware troubleshooting for network buildout.
(Government Agency; 10,001 or more employees; Transportation/Trucking/Railroad industry)
June 1997 — September 2000 (3 years 4 months)
Assigned to various sites within the state to perform preventative maintenance,
construction and testing of commuter railroad signal devices. This position
required using Federal Railroad Administration testing procedures to provide a
safe signaling system for the railroad infrastructure. I performed maintenance
on these devices with a wide array of testing devices, power tools, and hand
tools.
AS, Invasive Cardiovascular Technologist, 2008 — 2010 (expected)
2006 — 2008
2004 — 2008