
IT systems specialist with a focus on Windows Server and desktop deployment, management, and support
Greater Seattle Area

IT systems specialist with a focus on Windows Server and desktop deployment, management, and support
Greater Seattle Area
IT Support Technician for over 20 years. Expertise in automating centralized management of servers and workstations. Greatest experience with Windows followed by Linux and Mac OS X. I have been an active beta tester for all Microsoft Windows operating systems since 1994. I excel in troubleshooting hardware and software problems.
Server and desktop hardware & software support, PHP, MySQL, systems administration.
(Higher Education industry)
September 2008 — Present (1 year 3 months)
• Responsible for the implementation, management, maintenance, and troubleshooting for complex, enterprise wide, application, server, and networking systems, including computer antivirus, bandwidth shaping, junk electronic mail segregation, and desktop patch management.
• Overall responsibility for the design, testing, management, maintenance, security and troubleshooting of images for all main campus desktop systems and the campus authentication system including user and group access rights, file permissions, home and shared network directories, startup profiles, shared printing, and report distribution systems.
• Primary system administrator for Packeteer packet shaping appliance and enterprise anti-virus, anti-spam, and anti-spyware solutions.
• Backup system administrator for Microsoft Enterprise solutions including Exchange, SQL, and SharePoint server.