Serge Thorn

Current

Head of International IT Governance and Control at Barclays Wealth
(Co-Founder, subsidiary activity) at Geneva Lake Executives

Past

Director Architecture Governance at Merck KGaA
Director IT Research & Innovation at Merck Serono International SA
Operational Services Associate Director at Serono International SA

Head of IT Architecture, Wealth Management Division at LLOYDS TSB
IT Manager Treasury & Advisory Services and Technical Architect - Manager at LLOYDS TSB
Project Manager, Technical Coordinator, System Architect – Assistant Manager at LLOYDS TSB
Project Manager "Switzerland" – Assistant Manager at LLOYDS TSB
Project manager - Sub-Manager at LLOYDS TSB
Project leader - Manager’s assistant at LLOYDS TSB
Various IT Functions at ISO
Various IT Functions at Swiss Bank Corporation

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Education

Université de Geneve
Voltaire

Recommended

26 people have recommended Serge

Connections

500+ connections

Industry

Information Technology and Services

Websites

Serge Thorn’s Summary

Currently in charge of the Enterprise Architecture worldwide program and Governance, the IT Research & Innovation, following the reorganization of the IT Department, implementing Service Management based on ITIL Best Practices and deploying new processes: Change, Configuration, Release, and Capacity/Availability Management, responsible for the Disaster Recovery Plan and for the System Management team. Prior to this, responsible of the Architecture team in an international bank, I have a wide experience in the deployment and management of information systems in Private Banking and Wealth Management environments, and also in the IT architectures domains, Internet, dealing rooms, inter-banking networks, Middle and Back-office. Currently in the ERP and CRM domains. My main competences covers the perfect understanding of banking activities, and industry, the design of new systems, IT strategies, IT Governance and Control, Innovation, new technologies, Enterprise Architecture (including BPM) , Service Management (ITIL V 3), Quality System ISO 9001:2000, team management, project and portfolio management (PMI), IT Finance, organization and planning.

Serge Thorn’s Specialties:

IT Management and Strategy, Service Management, Enterprise Architecture, IT Governance and Control, Project Management, Strategies and Vision, Organization, Banking, Biotechnology, Internet, Development, Dealing Rooms, R&D, Best Practices, People Management, Planning, OOA and OOD, Software and Hardware, methodologies, Vendors Relationship, Service desk, ITIL, J2EE, IBM Systems and products,Middleware, EAI, BPR, SOA/BPM, TOGAF, CMMi, ISO 9001:2000

Serge Thorn’s Experience

Head of International IT Governance and Control

Barclays Wealth

(Public Company; 10,001 or more employees; BARC; Banking industry)

August 2008 — Present (2 months)
(Co-Founder, subsidiary activity)

Geneva Lake Executives

(Public Company; Information Technology and Services industry)

December 2005 — Present (2 years 10 months)

The Geneva Lake Executives is a new LinkedIn Group and forum for Swiss LinkedIn Members. Local jobs, news and events as well as LinkedIn for Groups activities. Do register @ http://www.gle.ch
Director Architecture Governance

Merck KGaA

(Public Company; 10,001 or more employees; MRK; Pharmaceuticals industry)

June 2007 — June 2008 (1 year 1 month)

– Chairing and coordinating the company’s Enterprise Architecture program (Baseline/Target, Principles, Governance, Integration with Project and Portfolio Management, Metamodel)
– Rolling-out the IT Innovation initiative in order to identify new business capabilities that will create and sustain competitive advantage for the organization

• Chairman of itSMF Switzerland (IT Service Management Forum), http://www.itsmf.ch (Organisation management (events, round tables, membership))
• Member of the Open Group (Architecture Forum) http://www.opengroup.org (Contribution to the TOGAF Framework, review of publications, and delivery of a whitepaper)
• Co-founder of the Geneva Lake Executives group (Organisation of social networking events in the Swiss French area)
Director IT Research & Innovation

Merck Serono International SA

(Public Company; 1001-5000 employees; Biotechnology industry)

March 2005 — May 2007 (2 years 3 months)

Key responsibilities and achievements were:

– Responsible for IT Research and Innovation in an IT Governance framework based on Cranfield University methodology, Delivering the adequate processes, procedures and coached the team in order to motivate, encourage creativity and innovation in the IT Units (more than 200 ideas delivered and documented).
– Acting as a Technology advisor, delivering the company’s Technology roadmaps.
– Implementation of an Enterprise Architecture worldwide (TOGAF 8.1.1 Certified) to support an SOA initiative. Delivery of reference models, principles, training, roadmaps, and baseline.
– Evangelization of the Capability Maturity Model Integration CMMi from Carnegie Mellon (SEI) to the management team.
– Acting as a speaker in several IT worldwide conferences. presenting the company’s IT achievements (more than 20 speeches in Europe).

• Member of the board, WUG (Websphere User Group Switzerland), organizing events
Operational Services Associate Director

Serono International SA

(Public Company; 1001-5000 employees; Biotechnology industry)

March 2003 — March 2005 (2 years 1 month)

– Responsible for the worldwide reengineering of IT processes the implementation of a Service Management culture based on ITIL Best Practices. As an ITSM specialist (IT Service Management), ITIL certified (Foundation and Practitioner levels), I have been in charge of the processes selection and implementation, of choosing and implementing a new Service Desk platform (HP-Peregrine), of training the various IT units. This was achieved worldwide in 18 months.
– Coordination of the System Management team with Tivoli. Continuous improvement of the existing implementation.
– Ensure that the Disaster Recovery Plan was in place. Several simulations completed successfully.
Head of IT Architecture, Wealth Management Division

LLOYDS TSB

(Public Company; 10,001 or more employees; Banking industry)

May 2000 — September 2002 (2 years 5 months)

Definition and promotion a global Information System Architecture covering an Enterprise Architecture , the technical infrastructures, research & development, and third party products validations. Coordination, management of the Architecture team (12 people) and international technical/development teams. Until end of 2000, I have been responsible for our Banking Internet project, project that uses different sets of technologies and infrastructures (Java/XML, Application Server Websphere, PKI Entrust, distributed technologies, EAI/Middleware platform, Content Management, Portal, Web Services, Enterprise Directory,iSeries,SUN,NT).
–Identification of new technologies et trends (“technology watch”)
–Delivery of technology brief and tutorials describing these technologies and their potential impact on the bank business
–Production of new services concepts reflecting business opportunities for the bank related to these trends
IT Manager Treasury & Advisory Services and Technical Architect - Manager

LLOYDS TSB

(Public Company; 10,001 or more employees; Banking industry)

May 1997 — August 2000 (3 years 4 months)

– Responsible for the Lloyds TSB IPB Dealing Room activities (Forex, Fiduciaries, Money-Market, Securities, Derivatives, Treasury), of the Reuters platforms (Front End Dealing System Kondor+), for the information services (Reuters, Bloomberg, Telekurs, etc.), for the development linked to these activities (C, C++, SQL, SUN, AS/400, MQ Series), for the support and deployment. 10 Millions CHF budget to manage .
Project Manager, Technical Coordinator, System Architect – Assistant Manager

LLOYDS TSB

(Public Company; 10,001 or more employees; Banking industry)

May 1995 — April 1997 (2 years)

– Responsible for the organization, coordination and animation of a development team.
– Delivery of Functional specifications, application costs and costs repartitions studies.
– Projects development planning, participation to the Enterprise business plan and to the bank Business Process Reengineering with the deployment of a workflow tool (DST-AWD).
– Implementation of a Reuters front end dealing system (Kondor+) for the traders, based on a SUN Solaris platform and SYBASE. Integration of this platform with the host system and the Portfolio Management System.
– Study of architectures and solutions for Internet/Intranet.
– Delivery of various studies for IT solutions, and technologies. Development tools researches and deployments, object oriented methodology evolutions, Client Server and distributed architectures definitions. Recommendations and valuations on (UML, Java, XML, CORBA, MQ Series, Microsoft). Training organization for development teams.
Project Manager "Switzerland" – Assistant Manager

LLOYDS TSB

(Public Company; Banking industry)

November 1993 — April 1995 (1 year 6 months)

– Research on new technologies for the Swiss branches.
– Definition and writing of a 2 years technical and strategic architecture, which allowed developers to build new applications on new technologies.
– Participation to the migration of the Lloyds banking software to a new banking package (BEST2) internally extended.
– Study and development of an automatic reconciliation application for money-market deposits linked to the SWIFT network.
– Responsible for the telecoms applications (SIC Swiss Clearing and SWIFT).
Project manager - Sub-Manager

LLOYDS TSB

(Public Company; 10,001 or more employees; Banking industry)

April 1992 — October 1993 (1 year 7 months)

– Study and development of a real-time position keeping system for the dealing room.
– Deployment and integration in the software development process of a 4GL/CASE Tool.
– Installations, cutover of AS/400 including several S/38 migrations.
Project leader - Manager’s assistant

LLOYDS TSB

(Public Company; 10,001 or more employees; Banking industry)

June 1987 — March 1992 (4 years 10 months)

– Dealing room platforms and packages study.
– Study and development of an automatic Nostro and Forex reconciliation system.
– Study and development of a decentralized Fiduciaries deposit application.
– Responsible for the development and monitoring of a switched messages application on a DIGITAL platform, connected to SWIFT, SIC, TELEX and a private network for Geneva and its branches (Zurich, Guernsey (GB), and Luxembourg).
Various IT Functions

ISO

(Non-Profit; 1001-5000 employees; Non-Profit Organization Management industry)

June 1983 — November 1985 (2 years 6 months)
Various IT Functions

Swiss Bank Corporation

(Public Company; 10,001 or more employees; Banking industry)

February 1982 — May 1985 (3 years 4 months)

Serge Thorn’s Education

Université de Geneve

Faculté des Sciences Economiques et Sociales "Informatique de Gestion" 1979 — 1981
Voltaire

1976 — 1979

Additional Information

Serge Thorn’s Websites:

Serge Thorn’s Interests:

New technology, Enterprise Architecture, OpenGroup TOGAF, IT Strategy and Governance, Service Management, ITIL, CMMi, Banking, Biotechnology, R&D, Enterprise Application Integration (EAI), Enterprise Service Bus (ESB), Business Process Management (BPM, BPMN, BPEL), Web Services, SOA, Diving, Skiing, Travels, Wines, Food

Serge Thorn’s Groups:

Chairman itSMF Swizerland http://www.itsmf.ch
RedHerring
The Open Group
GLE
Websphere User Group (Member of the Board)
Forrester
MarcusEvans

Speaker for the itSMF: The Swiss Chapter
itSMF Annual Conference, 4 th November 2004 Zurich
itSMF Swiss French Conference, 7 th October 2004 Geneva

Speaker for MarcusEvans: "Broaden your Service Management Horizon" 13 September 2004 (Paris)

Speaker for MarcusEvans: "XML in the center of systems interoperability" 13 March 2002 (Paris)

Speaker for MarcusEvans :"The XML usage in EAI and E-Commerce" Summit E-commerce 17 September 2001 (Montreux)

Speaker for MarcusEvans :"How to use XML in a EAI context d'EAI ( Enterprise Integration Application) for Lloyds TSB" 13 September 2001 (Paris)

Speaker for MarcusEvans "Enterprise Application Integration: a real architecture" 27 February 2001 (Paris)

Speaker for Valtech :"Presentation of a Java project realized for Lloyds TSB Switzerland" 2001

PADI,
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