Stuart Edeal

Current

Board Member - STC, Twin Cities Chapter at Society for Technical Communication
Business Analyst & Technical Writer at IDeaS
Freelance Technology Consultant at Home Office Partner

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Past

Senior Technical Writer at ORACLE
Information Developer at Stellent
Consultant at Tech-Pro

Senior Technical Writer at MoneyGram International
Senior Product Specialist at OPIN Systems
Consultant at David Mitchel & Associates

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3 more...

Education

St. Olaf College
Loomis High School

Recommended

4 people have recommended Stuart

Connections

357 connections

Industry

Information Technology and Services

Websites

Stuart Edeal’s Summary

I love the quote from a management book I just read: "Never stop learning, develop strong relationships and embrace change; this is a field that is constantly changing."

I am a 'jack of all trades - master of none', and I am fine with that. It allows me the flexibility to feel comfortable with any situation and the ability know when I don't have the answer and the ambition to find it!

When all is said and done, I'm a gadget guy. I established my professional reputation as a software support engineer in the 90s. Now I am involved in many fields: technology consultant, business analyst, entrepreneur, writer and solutions architect.

Stuart Edeal’s Specialties:

technical writing, computer support, customer relationships, network administration, software solutions architect

Stuart Edeal’s Experience

Board Member - STC, Twin Cities Chapter

Society for Technical Communication

(Non-Profit; 10,001 or more employees; Non-Profit Organization Management industry)

April 2008 — Present (1 year 9 months)

The STC has more than 150 chapters worldwide distributed among eight regions. For the most up-to-date listing of STC regions and their chapters please refer to the STC Web site at http://www.stctc.org.
As a member of the administrative council, I work with a group of elected officers to manages the chapter’s affairs and identify the chapter's projects and programs.
Business Analyst & Technical Writer

IDeaS

(Privately Held; 51-200 employees; Computer Software industry)

February 2008 — Present (1 year 11 months)

IDeaS, a SAS company, is the premier provider of enterprise revenue management and optimization solutions. IDeaS invented critical decision solutions that enable global organizations to understand, anticipate and react to consumer behavior in order to maximize company-wide revenue or profits.
As a member of the Business Solutions Development Team, I am responsible for understanding, analyzing and documenting business and system needs pertaining to product line releases, updates and services within new vertical markets.
Freelance Technology Consultant

Home Office Partner

(Information Technology and Services industry)

July 2006 — Present (3 years 6 months)

As a freelance consultant, I am available and ready to help you with your technology needs, including:
Computer repair and maintenance, hardware and software issues, wireless connection, spyware and virus detection and prevention, data backup and archive, system performance improvement, email, mobile (cellular, blackberry, iPhone) networking support
I can creatively and independently provide resolution to technical problems.
Senior Technical Writer

ORACLE

(Public Company; 10,001 or more employees; ORCL; Computer Software industry)

March 2007 — February 2008 (1 year )

Responsible for developing and maintaining user manuals, installation guides, help documents, and developer reference guides for ORACLE Universal Records Management products, including API instructions for developer groups to build external interfaces for the URM product.
Authoring tools used were FrameMaker, WebWorks, MS Word, Visio and SnagIt.
Information Developer

Stellent

(Public Company; 501-1000 employees; STEL; Computer Software industry)

January 2007 — March 2007 (3 months)

Stellent developed ECM solutions encompass Document and Records Management, Web Content Management, Digital Asset Management, Imaging and Business Process Management, Information Rights Management, and Risk and Compliance.
I developed and maintained high quality information products that facilitated external and internal product familiarity and ease of use.
I worked with user manuals, installation guides, help documents, and developer reference guides, translating marketing specifications and feature changes into information products with clear objectives.
Consultant

Tech-Pro

(Privately Held; 201-500 employees; Information Technology and Services industry)

July 2005 — January 2007 (1 year 7 months)

Provided organizations the structure to effectively and efficiently release new technology and services to their environment.
Senior Technical Writer

MoneyGram International

(Public Company; 1001-5000 employees; MGI; Financial Services industry)

July 2005 — December 2006 (1 year 6 months)

MoneyGram, is committed to helping people and businesses by providing affordable, reliable and convenient payment services, to economically and efficiently move money around the world
I developed both printed and online help systems for the PayBySuite Product Group. I used Adobe Acrobat, MS Visio, MS Office 2003, SnagIt, and Quadralay WebWorks.
Senior Product Specialist

OPIN Systems

(Privately Held; 11-50 employees; Computer Software industry)

August 1997 — August 2005 (8 years 1 month)

OPIN Systems develops enterprise software for the preservation and delivery of production reports, business documents and digital assets.
As a member of the Professional Services team for the REVEAL Enterprise Report Management and Distribution System, I developed assistance systems for the end users and administrators
I created support guides (printed and web-based), organized collateral and set standards regarding structure, format, clarity, style, and terminology.
I developed internal knowledge bases and FAQ resources to assist in problem resolution.
I delivered administrator and end user training at customer locations, and developed reseller certification program, and designed customized demonstrations and on-site pilot projects throughout the software sales and support process.
Consultant

David Mitchel & Associates

(Information Technology and Services industry)

April 1996 — May 1997 (1 year 2 months)

David Mitchell & Associates was a leading nationwide provider of computer products and services to commercial, educational, and governmental users.
In 1996 - became AmeriData Consulting
In 1997 - became GE Capital Consulting

Stuart Edeal’s Education

St. Olaf College

BA , Communication , 1991 — 1995

• Sound Engineer for theater production “Our Country’s Good”
• Junior Counselor for 12 freshmen students.
• Award recipient at multi-cultural senior banquet

Activities and Societies:

• President of St. Olaf Chapel Choir - 1994
• Global Semester - 1994 - 1995
Loomis High School

1987 — 1991