Sébastien De Vos

Current

Infra Support Continental Europe at Infra Benelux
Owner at ZorlaxNet - IT Consulting & Solutions (Self-employed)

Past

Support Engineer & Training Executive at Farm@d nv
Manager at enVogue Club
Barman at Café De Lotus

see less...

Recommended

2 people have recommended Sébastien

Connections

116 connections

Industry

Computer Software

Sébastien De Vos’s Summary

Sébastien has 7 years of IT experience and focuses on IT support, ICT Consulting and sales for the Self-employed and small businesses. Prior to joining Farm@d in 2005, Sébastien worked as a self-employed ict consultant.

Sébastien De Vos’s Experience

Infra Support Continental Europe

Infra Benelux

(Privately Held; 11-50 employees; Information Technology and Services industry)

July 2007 — Present (1 year 4 months)

-Providing 1st line functional end-user support to Benelux clients
-Providing 1st line technical support to Benelux clients
-Liaising with 2nd line support team members on the resolution of issues
-Liaising with Account Managers to ensure correct prioritisation of client issues
-Recreating problems that have been identified in the market with Infra products
-Assisting with Knowledge Base documentation
-Managing deployment libraries and releases to clients

Infra Corporation develops a 100% web architected solution - infraEnterprise - to automate IT Service Management processes in enterprise organizations.
infraEnterprise is independently verified to the highest level of ITIL compatibility for Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management.
Owner
ZorlaxNet - IT Consulting & Solutions (Self-employed)

(Self-Employed; Myself Only; Information Technology and Services industry)

May 2001 — Present (7 years 6 months)

Consulting clients (self-employed or small business) for hardware and networking solutions, software suites. Giving advise for e-commerce and SEO.

ZorlaxNet Hosting Solutions is a part of ZorlaxNet - IT Consulting & Solutions.
Due to a higher demand of customers wanting stable and complete webhosting solutions, ZorlaxNet started the Hosting Solutions division. This will become available soon to non consultancy customers.
Support Engineer & Training Executive

Farm@d nv

(Privately Held; 11-50 employees; Computer Software industry)

June 2005 — July 2007 (2 years 2 months)

Providing IT support to pharmacies in Belgium. Supporting own Farm@d Software, Microsoft Windows 2000, NT, XP, 2003 & Vista, Microsoft Office, internet connections & networking. Also provide hardware support on touchscreens,routers,barcodescanners,payment hardware, etc.
Give training to clients by phone/mail or on site.
Manager

enVogue Club

(Privately Held; 11-50 employees; Leisure, Travel & Tourism industry)

May 2005 — December 2005 (8 months)
Barman

Café De Lotus

(Privately Held; 1-10 employees; Wine and Spirits industry)

2000 — 2003 (3 years)

Additional Information

Sébastien De Vos’s Interests:

Music, badminton, gardening, Japanese koi keeping

Sébastien De Vos’s Groups:

Intel Channel Partner,
Microsoft Partner,
Symantec Partner,
Q-Logic Reseller,

192 FOS De Wouw ,
Werkgroep Gentbruge Meersen,
EuroGames 2007 Antwerp,
Nishikigoi Vereniging Nederland