
Head of Digital Marketing at Ticketek (PBL Media)
Sydney Area, Australia

Head of Digital Marketing at Ticketek (PBL Media)
Sydney Area, Australia
I am a professional marketer with a specialisation in digital and new media looking to integrate these new marketing channels into the greater marketing universe with a leading-edge brand.
With a career spanning numerous fields including consumer banking, legal, sales, technology and entertainment, I have developed a strong overview of the commercial landscape.
By combining a consumer-centric focus with expertise in email marketing, website development, SEM, online advertising, mobile marketing, CRM, affiliate programs, online promotions and integration with traditional marketing activity, I look to find and influence the right audiences with relevant media.
marketing, strategy, promotions, website design, usability, competitive analysis, SEM, SEO, email marketing, social networking, P&L, mobile marketing, online advertising, client relationship management, project management, affiliate negotiations, market research, customer segmentation, CRM, management, integrated marketing communications, digital & integrated media sales.
(Public Company; 201-500 employees; Entertainment industry)
May 2007 — Present (1 year 6 months)
Management & strategy for digital marketing activity including mobile, social networks, search & affiliate marketing. Manage asset commercialisation & growth of online advertising sales. Broker sponsorships and long-term partnerships. Construct integrated marketing campaigns for advertisers utilising PBL Media assets (Ticketek, Ch9, ninemsn, ACP Magazines etc). Creation of database acquisition, retention and monetisation strategies. Management of Digital Marketing P&L.
(Public Company; 201-500 employees; Entertainment industry)
July 2006 — April 2007 (10 months)
Plan, organise, lead and motivate a team of staff across Australia and New Zealand to achieve outstanding results within budgeted resources. Measure website performance, consumer activity metrics, email campaign effectiveness and channel strategy. Management of www.ticketek.com.au including day to day business, new feature concept design & consumer product development. Develop strategy & tactics for the use of Search Engine Marketing. Build digital campaigns across online & mobile platforms to support ticketing business & clients.
(Public Company; 201-500 employees; Entertainment industry)
August 2004 — June 2006 (1 year 11 months)
Website design & management (AU/NZ), website content production (including copywriting, images, video, XHTML, CSS, XSLT, XML etc), feature design and production, project management, email marketing production & execution, management of creative/production staff, SEO/SEM, mobile campaign production, usability/accessability, IA & user experience & ecommerce management.
(Partnership; 501-1000 employees; Law Practice industry)
February 2004 — August 2004 (7 months)
Establishment of IT Support function for Litigation Department, including online evidence repository and exploratory/referencing systems, computer forensics, setup and management of electronic courtrooms.
(Partnership; 501-1000 employees; Law Practice industry)
2001 — 2003 (2 years)
IT helpdesk & network support, database design, application support & training, firewall & internet security management and management of online evidence repository and exploratory/referencing systems.
(Public Company; 10,001 or more employees; WBC; Banking industry)
1998 — 2001 (3 years)
Worked with consumer lending & securitisation business units to develop effective workflow reporting systems. Highlighted trends & exceptions and identified continuous improvement opportunities. Involved data mining, analysis, data manipulation & report production.
Master of Marketing, 2008 — 2009 (expected)
Diploma of Business (Marketing), Digital and Interactive Marketing, 2007 — 2007
1985 — 1989
Digital and Interactive Marketing, general marketing, mobile marketing, digital media, family, rugby union, Wallabies, Waratahs, golf
Australian Interactive Media Industry Association, AIMIA,
Associate Member, AMAMI, Australian Marketing Institute, AMI,
Australian Direct Marketing Association, ADMA
2008 - Speaker, Marketing 2.0 and Beyond, "Furthering customer engagement through marketing 2.0 strategies"
2008 - Judge, MAA Globes (Global Marketing Awards)
2008 - Speaker, AIMIA Intimates - "Getting the Metrics right"
2008 - Judge, APMA Star Awards (Aust Promotional Marketing Assoc)
2008 - Speaker, Ad:tech Conference (Sydney) - "Upselling the Digital Spend to Management"
2007 - AIMIA Achievement Award (APM Training Institute)
2007 - Speaker, Ad:tech Conference (Sydney) - "Changing Online Consumer Behaviour"
2006 - Ticketek, Achiever of the Year