Technical Lead - Customer Support at S1 Corp
Austin, Texas Area
Technical Lead - Customer Support at S1 Corp
Austin, Texas Area
(Public Company; SONE; Computer Software industry)
August 2000 — Present (9 years 4 months)
(Public Company; SONE; Computer Software industry)
January 2007 — December 2008 (2 years )
Manager for up to 6 direct reports. Mentoring, managing time and expectations of team. Improved policy and procedure for the department. Responsible for top clients and escalated projects for my team.
(Public Company; SONE; Computer Software industry)
January 2002 — December 2006 (5 years )
Supported telephone and internet banking applications for over 1,000 clients.
(Financial Services industry)
August 2000 — December 2002 (2 years 5 months)
Installed telephone and internet banking applications for community banks and credit unions. Over 100 implementations completed.
(Public Company; 10,001 or more employees; Restaurants industry)
September 1996 — August 2000 (4 years )
Accounting,CIS 1996 — 1999