
Entrepreneurial Product Manager, User Experience Designer
San Francisco Bay Area

Entrepreneurial Product Manager, User Experience Designer
San Francisco Bay Area
Entrepreneur with proven track record offers expertise in market research, user experience design, new product launch, agile product life-cycle management, and usability research.
Agile product management & development. Market & user experience research. Product design & launch. Business formation,strategic transactions & pro forma financial analysis. Technical: xHTML strict, CSS, XML, JavaScript, PhotoShop, Visio, Excel, MySQL
(Privately Held; Publishing industry)
January 2009 — Present (1 year )
Managed the company's mobile device products in addition to designing & testing user experiences that lower bounce rates, increase sales conversions, and encourage viral growth.
(Hospital & Health Care industry)
October 2008 — Present (1 year 3 months)
Expanded LaborMarketPulse.com revenue by 200% through a revised revenue model, marketing strategy and sales approach. Implemented agile development methods to improve gross margins by 40% points.
(Privately Held; Internet industry)
October 2008 — Present (1 year 3 months)
Incubator for social media applications including Tweet Satisfaction
(Public Company; ABCO; Hospital & Health Care industry)
September 2004 — October 2008 (4 years 2 months)
Introduced ethnographic research, user centered design and wisdom of crowds approach to elevate user satisfaction and improve gross margins by more than 25% points. Gained significant expertise in agile product development and product management best practices.
(Public Company; ABCO; Hospital & Health Care industry)
April 2003 — September 2004 (1 year 6 months)
Lead world class product, operations and marketing teams to gather market requirements, test product concepts, launch and grow software, web and enterprise service products that contribute $30+ million annual revenue at 85%+ unit renewal rates and serve 200,000+ users.
(Partnership; Financial Services industry)
December 1998 — October 2002 (3 years 11 months)
Advised entrepreneurs and middle market companies on funding sustainable growth navigating the path to liquidity (IPO, LBO/MBO, mergers and acquisitions).
(Educational Institution; Higher Education industry)
January 1999 — January 2000 (1 year 1 month)
Developed business case, functional specifications and launch plans for interest bearing checking, Visa Check Card, and Online Banking products. Lead market segmentation, branding and process optimization efforts responsible for 25% growth in assets under management despite significant competition from national/regional banks.
(Educational Institution; Higher Education industry)
September 1997 — August 1999 (2 years )
Recruited 60+ student volunteers each semester and developed training programs to transform the best and brightest into vice presidents and directors within 2-3 years.
BS , Economics , 1996 — 1999
Accounting, Strategic Management 1996 — 1999
Education partially funded through full-time, professional employment
Entrepreneurship, innovation, golf, hiking, mountain biking, kayaking, kick boxing, motorcycles, wine tasting, good restaurants, great coffee, decadent desserts, economics, urban planning, community development
National Foundation for Teaching Entreprenuership, Wharton Entrepreneurial Programs, Product Development and Management Association, Wharton Alumni Club of Northern California, Wharton Private Equity Alumni Network, BayCHI