
National Director of Network Operations and Contracting
Dallas/Fort Worth Area

National Director of Network Operations and Contracting
Dallas/Fort Worth Area
My credentials include a bachelor of science degree (BS) in psychology, master of science (MS) degree in mental health counseling, master of business administration (MBA), Licensed Professional Counselor (LPC), Licensed Substance Abuse Counselor (SAC), Licensed Advanced Practice Social Worker (CAPSW),
Certified Employee Assistance Professional (CEAP), Crisis Prevention Intervention Certification (CPI) and
Extensive Continuing Education & Certifications.
Licensed Professional Counselor (LPC)
Licensed Substance Abuse Counselor (SAC)
Licensed Advanced Practice Social Worker (CAPSW)
Certified Employee Assistance Professional (CEAP)
Crisis Prevention Intervention Certification (CPI)
Extensive Continuing Education & Certifications
(Public Company; HUM; Health, Wellness and Fitness industry)
July 2008 — Present (1 year 1 month)
(Privately Held; 51-200 employees; Mental Health Care industry)
May 2004 — July 2008 (4 years 3 months)
Supervise/Oversee Department staff.
Strategic development, alignment and implementation
Oversee FEI’s global affiliate network
Manage training for clinical affiliates.
Regular in-person on-site reviews
Integrate technology to further automate data gathering and management of Network services
Oversee the network Quality Assurance program & Metrics
Development / Manage Vender Quality Assurance Program
Work with Finance staff to integrate and automate provider invoicing / billing procedures
Maintain oversight of GM CDR program
Develop and Maintain Corporate Websites and online forms
Conduct Affiliate Training (EAP & Crisis Management)
Participate in Business Development
Present at National Conferences
Consult with business partners
Website development / Administration
(Non-Profit; 1-10 employees; Non-Profit Organization Management industry)
January 2001 — August 2004 (3 years 8 months)
Member of Board of Directors
Video Editing
Underwater Video
Power Point Presentations
Technical Support
Web Page Maintenance
20+ Years of Scuba Diving Experience in the Great Lakes
Shipwreck Preservation
Research Presentations
Business Development
Recruitment of Sponsors
Coordinator of Volunteers
Coordination of Annual Conference – Ghost Ships Festival
Lecture to Historical Societies & Other Organizations
(Privately Held; 51-200 employees; Mental Health Care industry)
November 1999 — May 2004 (4 years 7 months)
Consultation With Companies Regarding Employee Issues
Marketing of 11 Clinics Marketing To Physicians, Medical
Practices And Schools
School Consultation
Provided Continuing Education To Mental Health
Professionals
Individual, Group And Family Therapies
Consultation With Federal Law Enforcement Agencies
EAP Counseling
(Mental Health Care industry)
May 2001 — January 2004 (2 years 9 months)
Staff Supervision & Training of 12+ Multidisciplinary Team Members
Account/Relationship Management
Training / Workshops
Business & Program Development
o Developed and Implemented Pilot In-Home Mentor Programs
o Developed and Implemented 30-day assessment program/product/process
Supervision of Graduate and Undergraduate Students from Marquette University, UW-Milwaukee, UW-Whitewater
Program Development & Management
Unit Operations
Intake Interviewing & Admissions
Court Room Testimony
(Government Administration industry)
March 1999 — November 1999 (9 months)
(Hospital & Health Care industry)
February 1996 — May 1998 (2 years 4 months)
Coordinated Operations of Adolescent Partial
Hospitalization Program
Coordination of Multidisciplinary 8-10 Team Members
Utilization Review
Individual, Group and Family psychotherapies
School Consultation
Speakers Bureau Lecturer
EAP Counseling
Program Marketing
(Mental Health Care industry)
July 1994 — February 1996 (1 year 8 months)
MBA , 2005 — 2007
Throughout the program, students gain experience in distilling a situation into a well-defined problem; applying tools and concepts to analyze a variety of alternative solutions; and selecting and defending their recommended course of action.The Master of Business Administration program at University of Phoenix utilizes problem-based learning where students refine their problem solving skills along with their communication, creativity, information utilization, and critical thinking skills. They are assessed on the basis of their use of the problem solving process (which employs a general rubric) as well as their communication and critical thinking skills during their presentation.
The MBA consists of 39 credit hours and includes three proficiency courses (MBA/501, MBA/502, MBA/503).
MS , Mental Health Counseling , 1992 — 1994
BS , Psychology , 1987 — 1991
Employee Assistance Programs Crisis & Emergency Management Great Lakes Scuba Diving Great Lakes Shipwrecks
Employee Assistance Professionals Association ( EAPA )
Great Lakes Shipwreck Research Foundation,
Wisconsin Emergency Management Association