Stephen Dukes
Partner & Chief Software Architect - Mellon Consulting Group, LLC
- Location
- Greater Memphis Area
- Industry
- Information Technology and Services
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Stephen Dukes's Overview
- Current
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- Board of Directors Member at TeleRhythmics
- Partner & Chief Software Architect at Mellon Consulting Group
- Past
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- Chief Information Officer at Securas Consulting Group, LLC
- Manager of Global Support Applications at FedEx Express
- Project Manager - PowerPad at FedEx Express
- Senior Information Specialist at FedEx Express
- Senior Retail Operations Analyst at FedEx Express
- Consultant to FedEx Retail at Ciber (formally SCB Computer Technologies)
- Director of Development at Infinity Solutions Corporation
- Web Applications Developer at NIC
- Education
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- University of Arkansas at Little Rock
- Recommendations
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5 people have recommended Stephen
- Connections
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271 connections
Stephen Dukes's Summary
For over 18 years, I have dedicated my career to the initiating, design, planning, development, testing, and rollout of IT projects. I have had the opportunity to be a part of teams on the development as well as the business side of hardware and software efforts from conception to deployment. I began my IT work as a software developer while attending the University of Arkansas at Little Rock, where I obtained a degree in Professional and Technical Writing. I began developing by applying my writing, coding and graphic arts skills to the creation of web applications for the University and small Arkansas companies. This led to work with the National Information Consortium (NIC), gathering requirements from state agencies and working closely with these agencies to build web and data applications that provided services for the people of the state.
I left NIC to accept a position as Director of Development with Infinity Solutions, a dot com startup, where I led a small development team in the design and development of revenue generating web portals as well as promotional multimedia packages. From there I successfully applied for a contract position with FedEx Retail which led to permenant employment with FedEx.
At FedEx I had the opportunity to broaden my Project Management skills in leadership roles on many high profile and complex FedEx systems, the most notable of which as Project Manager for FedEx PowerPad, a $180MM cross divisional project to design, build, and implement a replacement for the courier scanning, dispatch, and signature capture systems combining all these systems into one easy to use handheld device that utilized the latest wireless and scanning technologies. My performance on this project let to a position as Manager of Global Support Applications supporting FedEx’s global customs and clearance systems.
I'm currently the Partner and Chief Architect for Mellon Consulting Group, LLC.
Specialties
IT Leadership
Technical Design and Project Management
Stephen Dukes's Experience
Partner & Chief Software Architect
Mellon Consulting Group
Privately Held; 11-50 employees; Information Technology and Services industry
September 2008 – Present (3 years 5 months)
We specialize in IT consulting to small and medium sized businesses. Let us find the right technology for your company. We have expertise in software/web development and implementation, technical project management, hosting, data backup, and IT security.
Our consultants have over 50 years of combined experience in both small and enterprise level IT. We can advise you on when to upgrade your hardware and software and how to keep your data backed up and secure. Or if your needs are more complicated we can architect and manage the construction of your network infrastructure, build a custom data application or eCommerce solution and host your email or network intrusion prevention system.
Chief Information Officer
Securas Consulting Group, LLC
April 2007 – August 2008 (1 year 5 months)
Securas Consulting Group, LLC is a company dedicated to bringing enterprise level IT to small and medium businesses.
The Technical Operations Division consists of four departments:
- STARcenter, 24/365 System Monitoring, Remote Support, and Helpdesk.
- Field Operations, On-site Technical Support, Design, and Deployment
- Strategic Programs, Project Management, Technical Writing, Systems Design
- Systems Development: Software programing and deployment
Manager of Global Support Applications
FedEx Express
Public Company; 10,001+ employees; FDX; Package/Freight Delivery industry
December 2005 – April 2007 (1 year 5 months)
My team was responsible for project management, business requirements gathering & writing, user testing, and change management for Global customs and clearance hardware/software systems.
Project Manager - PowerPad
FedEx Express
Public Company; 10,001+ employees; FDX; Package/Freight Delivery industry
December 2003 – December 2005 (2 years 1 month)
Program Management of Testing and Design for PowerPad, $180MM cross divisional and operating company project to design, build, and implement a replacement for the courier scanning, dispatch, and signature capture systems combining all these systems into one easy to use handheld device that utilizes the latest wireless and scanning technologies.
Senior Information Specialist
FedEx Express
Public Company; 10,001+ employees; FDX; Package/Freight Delivery industry
April 2002 – December 2003 (1 year 9 months)
Program Manager, Retail Web Development and Maintenance; Project Manager Point of Sale/Voyager (counter agent scanning device) Hardware; Project Manager, Market Council Web Development and Maintenance. Project Manager for Retail MIS.
Senior Retail Operations Analyst
FedEx Express
Public Company; 10,001+ employees; FDX; Package/Freight Delivery industry
November 2000 – April 2002 (1 year 6 months)
Program Manager, Retail Web Development and Maintenance; Reporting & Analysis (AdHoc and Scheduled); DBA, Retail Datamart; Graphics Development
Consultant to FedEx Retail
Ciber (formally SCB Computer Technologies)
Public Company; 5001-10,000 employees; CBR; Information Technology and Services industry
August 1999 – November 2000 (1 year 4 months)
Program Manager, Retail Web Development and Maintenance; Reporting & Analysis (AdHoc and Scheduled); DBA, Retail Datamart; Graphics Development
Stephen Dukes's Education
University of Arkansas at Little Rock
BA, Professional & Technical Writing
1995 – 1999
UALR Chancellor’s List, UALR Dean’s List, National Dean’s List, Who’s Who Among Students in American Universities & Colleges, Golden Key National Honor Society.
Activities and Societies: Reporter & Web Master-UALR Forum (Campus Newspaper) Shift Supervisor & Web Master-University Writing Center, Golden Key National Honors Society.
Stephen Dukes's Additional Information
- Groups and Associations:
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- Honors and Awards:
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2011 Memphis Business Quarterly Power Player - Information Technology
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