Senior IT Auditor at Royal Dutch Shell
Liège Area, Belgium
- Current
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- Senior IT Auditor (Based in The Netherlands) at Royal Dutch Shell
- Founder, Owner and Moderator at SdB+ PM Forum
- Past
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- Service Integration Manager (Based in Malaysia) at Shell Information Technology International
- Global SAP Programme Management Office Lead (Based in The UK) at Shell IT International
- Global LPG Project Manager and consultancy (Based inThe UK) at Royal Dutch Shell
- Education
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- The Robert Gordon University
- Shell Learning / Shell Open University
- The George Washington University
- Project Management Institute
- Chateau Massart
- Ste Marie
- Université de Liège
- Recommended
-
79 people have recommended Serge - Connections
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- Industry
- Management Consulting
- Websites
Serge De Bock, PMP’s Summary
PMP Certified Project Manager
ITIL Foundation certified (Service Management)
Works in Major global initiatives in Shell since 1999.
Owner, Moderator and Founder of SdB+ PM Forum.(http://www.sdbpluspm.com/index.php)
Keeps looking for global challenges and learning different cultures, ways of working, approaches...
Goal: to keep myself outside of my comfort zone.
Sentence to define me:
"I've never had the luxury of knowing what the heck I'm doing."
I utilise strategic thinking skills and also provide a hands on style to deliver world-class products and services.
I manage uncertainty and make decisions with incomplete or conflicting data.
I understand implications beyond the immediate and develop an ability to look beyond the hill but yet focus on action.
I am well known for my drive, resilience, sincerity, openness and self-awareness.
I leverage my interpersonal skills to influence others and get the targets achieved.
I am a strong team player and leader that sets clear targets based on high standards and realistic objectives.
Serge De Bock, PMP’s Specialties:
- Audit
- Project management
- Service Management
- Consulting
- Risk Management
- Planning and Control
- Change Management
- Negotiation
- End to end and integration management
- Leadership
- Team working and leading (incl. virtual teams)
- Sales skills
- Business Process Improvement
- I speak French, Dutch, English, basic German and understand Italian, Spanish and Portuguese
Serge De Bock, PMP’s Experience
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Senior IT Auditor (Based in The Netherlands)
Royal Dutch Shell
(Oil & Energy industry)
May 2008 — Present (1 year 3 months)
• Be or support the Lead Auditor in the development and execution of the IT audit elements of business, financial and IT audits
• Contribute IT audit expertise to the development of the audit programme with respect to IT risk matters relevant to the scope of the audit
• Performing IT audit procedures, identifying and defining issues which constitute controls weaknesses
• Reviewing and analysing audit evidence and documenting identified IT control weaknesses and co developing effective suggested improvements to mitigate the business risks
• Applying independent judgment in the evaluation of the effectiveness of IT controls and working collaboratively with management to identify remedial actions where controls weaknesses pose a material to the business
- Business processes
- Outsourcing
- General Controls
- Contract & Procurement
- Governance
- Large Programmes -
Founder, Owner and Moderator
SdB+ PM Forum
(Management Consulting industry)
May 2005 — Present (4 years 3 months)
Are you a senior project manager Or a recruiter looking for senior project managers? And a member of LinkedIn?
Then join us in http://www.sdbpluspm.com/index.php, the membership is free...
You know how hard it can be to find other project managers to talk with. Sometimes it's such a relief to find someone else who even understands what you mean when you say "scope." And you're not talking about submarines. Other times you just need to ask a question, but don't know where you can find an answer.
All in the comfort and security of http://www.sdbpluspm.com/index.php.
The SdB+PM Forum is like a club - a place for people with the shared bond of managing projects. Instead of eating a fine meal, we read other members' posts.
Remember, you need to be either of the following:
- an experienced project manager, or
- a project manager who is certified by an internationally accepted certification body for project managers, or both. -
Service Integration Manager (Based in Malaysia)
Shell Information Technology International
(Public Company; 10,001 or more employees; Oil & Energy industry)
November 2004 — April 2008 (3 years 6 months)
Global B2B / Lubes Lead
Asia Pacific and Middle East Manufactruring, Supply and Distribution & Global Solutions
Oil Products Malaysia, Brunei, Sri Lanka, Indonesia, Saudi Arabia, Australia, New Zealand and Pacific Islands
- Group IT Infrastructure alignment with Downstream Organisation
- Involvement in creation of the global B2B/Lubes Service Integration Managers team.
- Involvement in different global SIM teams to review main processes e.g. Services Interruption Processes, reporting, change management.
- Continued evolution and strengthening of the governance bodies
- Crosses shared IT services organisations of Group IT Infrastructure, and from Group IT Infrastructure to other shared services.
- Working across multiple time zones and geographic boundaries on virtual global business teams
- Working on divestment projects and due diligence activities
- End to End management of IT services delivery to the Downstream businesses -
Global SAP Programme Management Office Lead (Based in The UK)
Shell IT International
(Public Company; 10,001 or more employees; Oil & Energy industry)
November 2003 — November 2004 (1 year 1 month)
Global SAP programme processes created and implemented:
- Risk management
- Scope change management
- Issue management
- Knowledge management
- Reporting management (including different dashboards, time writing process)
- Schedule management according to MAPS (Streamline Project Management Methodology)
Other involvements:
- OP One PMO forum active membership
- MS-Project 2003 Piloting
- Getting processes published on the Project Excellence Centre web site -
Global LPG Project Manager and consultancy (Based inThe UK)
Royal Dutch Shell
(Public Company; 10,001 or more employees; RDS; Oil & Energy industry)
January 2001 — October 2003 (2 years 10 months)
Successful implementation of Shell Gas (LPG) global ERP (GBS) in:
- The Netherlands
- Portugal
- The UK
- Spain
- Romania
Successful support on Shell Gas (LPG) global ERP in:
- Italy
- Sri Lanka
- Greece
Other involvements:
- GBS-Sun GI compliance (standard desktop environment in the Shell group)
- GBS € compliance
- Membership as secretary in GBS-MOMI user group (steering committee)
- Membership in the change requests control board (request for change in GBS)
- Working in a multicultural environment (8 different countries) -
Shell Gas BeLux IT Manager
Shell
(Public Company; 10,001 or more employees; Oil & Energy industry)
July 1999 — December 2000 (1 year 6 months)
- Creation of a standard IT network compliant for Shell and mandataires
- GBS-Sun implementation (1st GBS implementation, ERP for Lpg business)
- Contract and Service Level Agreements management in Shell (e.g. SITI) and 3rd parties e.g. Getronics
- IT network maintenance (150 users)
- Support of business applications (incl. helpdesk)
- Ensure Group IT standards are in place -
Shell Gas BeLux Business Analyst
Shell
(Public Company; 10,001 or more employees; Oil & Energy industry)
January 1998 — June 1999 (1 year 6 months)
- Mandataire network review
- Mandataires remuneration calculation
- Merge of businesses after acquisition (Elf and Fina)
- Fast Result Delivery exercices
- SGBeLux Internet and Intranet manager -
Shell Gas BeLux Sales
Shell
(Public Company; 10,001 or more employees; Oil & Energy industry)
June 1990 — December 1997 (7 years 7 months)
- Coaching of Mandataires (sales, HSE, administration, logistic, training)
- Creation of new mandataire
- Management of 6.000 small/large bulk customers
- Management of 600 cylinders' points of sales
- Implementation on the field of new acquisitions (Elf and Fina) -
Belgian Shell Management Information Chemicals
Shell
(Public Company; 10,001 or more employees; Oil & Energy industry)
September 1988 — May 1990 (1 year 9 months)
- Multi-cultural environment (Benelux structure)
- Review of management information tools and output
- Key user IT skills
- Language skills
- Basic finance skills
Serge De Bock, PMP’s Education
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The Robert Gordon University
Master , Business & Administration , 2009 — 2012 (expected)
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Shell Learning / Shell Open University
Management 1988 — 2007
- Coaching Skills to Improve Employee Performance
- Leadership Skills and Techniques
- Building and sustaining teams
- Management Skills and Techniques
- Influencing Skills
- Creativity and Innovation
- Project Delivery Framework
- Service Level and Capacity Management (ITIL)
- Managing Inclusion
- Experienced Hire Recruiter training
- Stakeholders Management
- Emerging Leaders programme
- Navigating Successful Change - A Leader's perspective
- Business Management and Strategy
- ITIL Foundation
- Six Sigma DMAIC: Controlling the Improved Process
- Six Sigma DMAIC: Improving the Process
- Six Sigma DMAIC: Measuring the Process
- Six Sigma Introduction
- Preparing for Business Crises
- Microsoft Project 2003 Entreprise (server)
- MAPS (OP Streamline Methodology)
- Team building
- Meeting management
- Target setting
- Customer Care -
The George Washington University
Programme Management (delivered by ESI) 2004 — 2004
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Project Management Institute
PMP Certification , Project Management , 2003 — 2004
- IIL The Project Management Certificate Programme
- Project Cost Management
- Project Human Resource Management
- Project Integration Management
- Project Management Basics for Business Professionals
- Project Procurement Planning
- Project Quality Management
- Project Risk Management
- Project Scope Management
- Project Time Management
- Project Communications Management -
Chateau Massart
Marketing 1988 — 1990
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Ste Marie
Business 1985 — 1987
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Université de Liège
IT 1983 — 1985
Additional Information
Serge De Bock, PMP’s Websites:
Serge De Bock, PMP’s Interests:
General Management, IT Management, Project Management, Programme management, Consulting, PMO, Networking, Family activities, Golf, Tennis, Squash, Books, Movies, Risk, China, Asia, Global, Belgium, Forum, SdB+, Children, Rotary
Serge De Bock, PMP’s Honors:
-Global Shell Gas (LPG) Hero in 2000 for exceptional contribution, courage, dedication and achievements
-PMP and ITIL Foundation certification
-Pantai Valley Rotary International Club secretary 2006 - 2007, Vice President for 2007 - 2008 and New generation Director 2008 - 2009
-Reviewer of GAPPS Project Management Personnel, Global Level 1 and 2 framework in 2005
-Speaker at:
* MASTERING IT PROJECT LIFE CYCLE - BEYOND PMBOK seminar
* PMI Kuala Lumpur Chapter (twice)
* MSC Project Management Awarness Dialog in Kuala Lumpur (twice)
* 2nd ANNUAL INTERNATIONAL Mastering IT Project Management Conference in Kuala Lumpur
* Conference on Public Sector Project Management in Kuala Lumpur
Serge De Bock, PMP’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
