
Cisco/Genesys/SAP Consultant, Group Manager (FastTrack & Cisco Forum), LION
Brussels Area, Belgium

Cisco/Genesys/SAP Consultant, Group Manager (FastTrack & Cisco Forum), LION
Brussels Area, Belgium
I am a friendly, outgoing ICT Sales Professional, who loves working with people and has developed a taste for success. I take pride in the service I offer to my clients and aim for professionalism and excellence at every opportunity.
My career has built up to my latest role as Lead ICT Consultant at e-Man Solutions International where I head up the Cisco & Genesys delivery teams across Europe. I also assist clients with their SAP roles and requirements.
I have developed from a young, raw salesman into a senior consultant with strong mentoring and leadership skills.
I am a LinkedIn Open Networker (LION) & will accept LinkedIn Invitations. Please feel free to invite me.
I am also on Plaxo Pulse & Xing. Please feel free to connect with me there as well!
I have also created the FastTrack 100 LinkedIn Group which, like it's subject, is growing very fast!
If you want to get in touch with other people from the globe's fastest growing companies then come and join us at the LinkedIn FastTrack 100 Group.
To join us just go to the link below and click on 'Join this Group'
http://www.linkedin.com/e/gis/51524/108876234891
SAP, Genesys/CTI, Cisco, LAN/WAN/WLAN, Switches/Routers, CiscoWorks, CallManager, VoIP/Voice, Telephony, IPTV / VoD / Streaming / IP Convergence, IPCC TACACS/RADIUS, Protocols, WebEx, CCNA, CCNP, CCDA, CCDP, CCSP, CCVP, CCIP, CCIE, CIPT & CCAI
Exchange, LCS/OCS, SMS, MOM, Active Directory & MCSE
2nd-4th Line, Server/Network & Pre-Sales Support, Architecture, Consulting, Sales, Service Delivery, Technical & Project Management accross Europe, Headhunting, Recruitment, Account Management
(Privately Held; Staffing and Recruiting industry)
June 2009 — Present (6 months)
Specialist Recruiter in Voice and Data Networks:
Enterprise Networking: Routing & Switching (R&S), WAN/LAN, IP Networks / Backbone, MPLS, OSS/BSS, NMC/NOC, Cisco (from CCNA / CCDA, through CCNP / CCIP / CCDP up to CCIE / CCDE level), Avaya, Juniper (JNCIA/JNCIS up to JNCIE level), Nortel, Alcatel-Lucent
Network & IT Security: Firewalls (PIX/ASA and Checkpoint/Nokia), Cisco (CCSP), Juniper, VPN, Bluecoat, PKI
Penetration Testing, Ethical Hacking, Identity & Access Management, Digital Forensics
Information Security, CISO/ISO, Security Policy, Risk & Audit, Quality, CISSP
IP Telephony (IPT): IP Phones, Voice, VoIP, Cisco (CCVP Portfolio), Call Manager, Unity VM / Active Directory, ARC, Nortel, Avaya
Unified Communications (UC): IP Convergence, Unified Messaging, LCS/OCS (Live Communication Server / Office Communications Server), PBX/PABX, Cisco Call Manager/CUCM, Unity, Cisco Unified Presence Server / CUPS, Nortel
Contact Centers: CTI (Computer Telephony Integration) / CIS (Customer Interactive Solutions), IP & Intelligent Network Architectures, IVR/Speech Recognition, Workforce Optimisation, Genesys (Labs), Avaya, Cisco (IPCC & IPCC Express), Siebel, Nortel
Storage/Data Center (DataCenter): SAN / NAS, Virtualisation, VMWare, Back-up, Disaster Recovery, Data Migration & Archiving, Symantec, EMC/Legato, HP (Blades / EVA), Cisco
Video: Videoconferencing / Teleconferencing, Cisco WebEx, Genesys (Conf.), IPTV, Streaming, VoD, Set Top Boxes
Other Infrastructure Technologies: MS Windows (MCP/MCSA/MCSE), AD / Active Directory, Exchange, MOM, SMS, Sharepoint / MOSS, SQL, LCS / OCS, VMWare, Unix, Linux, Citrix, Tradefloor (Trade Floor) Support / Floorwalking (Floor Walking), NOC / NMC (Network Operations / Management Center/Centre)
ICT SALES: Account Management, Presales (pre-sales), Solutions, Product Management, Bid Management, Technical Marketing
(Information Technology and Services industry)
January 2008 — Present (1 year 11 months)
I have created the FastTrack 100 LinkedIn Group which, like it's subject, is growing very fast! This is dedicated to Fast Growing Companies across the world and is based on the Sunday Times / Virgin FastTrack 100 in the UK.
If you want to get in touch with other people from the globe's fastest growing companies then come and join us at the FastTrack 100 Group.
To join us just go to the link below and click on 'Join this Group'
http://www.linkedin.com/e/gis/51524/108876234891
I look forward to seeing you there!
(Internet industry)
January 2006 — Present (3 years 11 months)
LION = LinkedIn Open Networker
Invite me at steadyflame@hotmail.com
I will accept your invite
(Privately Held; Staffing and Recruiting industry)
September 2007 — May 2009 (1 year 9 months)
In this role I am Head of Cisco & Genesys Delivery (Europe) and have a strong presence within these markets, dealing with a number of the leading Cisco & Genesys Partners and end-users across the UK and Europe.
I am happy to recieve approaches from both Cisco/Genesys candidates looking to work within the top companies & teams in the market and from clients looking for the best Cisco/Genesys candidates (from Network/CTI Engineers / CCNA's through Voice/CCVP and Security/CCSP/CISSP specialists to High Level CTI/Network Architects/CCIE's or related Network, Contact Center / CTI & Infrastructure technologies)
(Public Company; 51-200 employees; Information Technology and Services industry)
January 2005 — August 2007 (2 years 8 months)
This role included:
- Keeping up to date with IT Industry and technologies (mainly Microsoft & Cisco related Infrastructure)
- Managing Clients recruitment requirements
- Recruitment Solutions
- Negotiating
- Headhunting
- Managing resourcers and contractors
- Generating market information and leads
- Sales Administration
- Winning new business
- Cold Calling
- Putting the necessary hours in
(Public Company; 5001-10,000 employees; Retail industry)
October 2002 — January 2005 (2 years 4 months)
Looking after the customer sales process right from initial appointments through to post fitting and delivery.
This role taught me a number of basic business & sales principles and processes.
(Public Company; 501-1000 employees; Banking industry)
September 2000 — August 2002 (2 years )
Working in a busy call centre for First Active my role included:
- Dealing with customer queries / customer service
- Offering the customers Savings Solutions
- Sales
- Finance administration
- Liasing with management regarding customer accounts
(Public Company; 201-500 employees; Banking industry)
March 2000 — September 2000 (7 months)
Working in the Credit Control department my role included:
- Data Entry
- Filing
- Finance Administration
- Chasing Debtors
- Liaising with Brokers and Creditors
'A' Levels , Business (D), Economics (C), Maths (C) & Accounting (C) , 1997 — 1999
9 GCSE's A-B 1989 — 1997
The Cornerstone School is a private school and a regular winner for top GCSE results in Surrey
I am a committed Christian who loves life, people and good times. I am a very social individual and like to go out with friends at every opportunity. I love sport, regularly play football and passionately support Tottenham Hotspurs FC! You can contact me at steadyflame@hotmail.com or on 07843 492682
Headhunted for MSB, Global Resourcing & e-Man Solutions
Deal of the Quarter award, Q3 2006, at MSB International
Marbella Incentive Trip, September 2006, at MSB International
Top Warrantee Salesperson, Q3 2004, at MFI
Employee of the month more that once at Britannic Money