
User Experience Manager at Vodafone
London, United Kingdom

User Experience Manager at Vodafone
London, United Kingdom
information architecture, user experience, interaction design, requirements analysis, rapid prototyping, wireframing, project management, web development
(Public Company; 10,001 or more employees; VOD; Telecommunications industry)
September 2008 — Present (2 months)
Define UE interface for handset manufacturers, platform vendors and internet players to conduct strategic design for future services.
Evaluate UI concepts and design alternatives.
Responsible for the UI implementation of individual terminals based on the Vodafone terminal UI guidelines and specifications within overall product development framework.
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 2007 — Present (1 year 10 months)
My main task is to improve the usability and accessibility of projects throughout the eExpress process. I write reviews at the following project stages:
• information architecture
• visual design
• implementation
• site integration
To support site integrity, I create coding standards for presentational code, i.e.:
• presentational JSP
• CSS
• Flash
• PFD etc.
Success criteria
• Fewer and less serious usability problems reported to Customer services
• Fewer complaints from disabled people to Customer services
• Old and new presentational code has fewer bugs, is easier to maintain and adheres to standards
(Educational Institution; 51-200 employees; Information Technology and Services industry)
September 2005 — Present (3 years 2 months)
I'm on the verge of completing an MSc. in Information Systems. My research focused on systems development methodology and contextual factors in the design of mobile and wireless applications
(Privately Held; 11-50 employees; Marketing and Advertising industry)
August 2004 — April 2005 (9 months)
Clients should be able to come to you with nothing more than an itch and a dream. My job at Twist Image was to interrogate that itch, develop that dream, turn it into a project plan, make it happen, do whatever to make sure that we surpassed expectations.
In a nutshell, I:
» Assessed website requirements
» Created rapid prototypes that expressed overall architecture i.e. navigation scheme, user trajectories and calls to action
» Set project timelines, production schedules and made sure we delivered on time
» Kept clients informed of progress and handled change requests
» Accepted a lot of praise on behalf of a creative and inspired team
2005 — 2006
MSc, Information Systems, 2005 — 2006
» Shotokan Karate www.montrealshotokan.com » Free wireless infrastructures see Île Sans Fil www.ilesansfil.org » Location portals see System Design in Context project www.nodenotes.org » Logic