Scot Vessell

Scot Vessell

Senior Consultant, Learning and Development at Xerox

Austin, Texas Area
Professional Training & Coaching

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Scot Vessell's Overview

  • Organizational Development Manager at Xerox State Healthcare, LLC
  • Change Order Development Manager at ACS State Healthcare, LLC
  • Organizational Development Consultant at ACS State Healthcare, LLC

268 connections

Scot Vessell's Summary

I take the lead in providing innovative products and services that enable leaders to manage communications, assess efficiency, increase productivity, and evaluate and reward performance.

• Project Management
• Change Management
• Organizational Development
• Workplace Learning and Development
• Business Writing/Contracts
• Lean Six Sigma
• MediaWiki

Scot Vessell's Experience

Senior Consultant

Xerox State Healthcare, LLC

Public Company; 10,001+ employees; XRX; Information Technology and Services industry

April 2011Present (3 years 6 months) Multiple Locations and Remote

As a senior-level consultant, I led a virtual team of 4 business analysts over multiple time zones in the analysis and implementation of all Process and Procedure manuals for the Alaska Healthcare Enterprise implementation. I produced new process-improvement techniques and services, metrics, and performance measures for Alaska Medicaid, analyzing and evaluating data for senior corporate and government executives, selecting methods and techniques for obtaining solutions.

• I led a virtual team of four analysts and a program manager over multiple time zones.
• My team and I utilized project management and Lean Six Sigma tools and methods to map the value stream and deployment workflow of all functional areas for the Alaska Healthcare Enterprise MMIS.
• I reviewed all products, ensuring accurate and complete documentation with a focus on portability and Medicaid Information Technology Architecture (MITA) compliance.
• I reported regularly to account and State executives on status of the project, issues, and action items.
• I ensured timely delivery of all project deliverables to executive reviewers and our State customer.

Organizational Development Manager

Xerox State Healthcare, LLC

Public Company; 10,001+ employees; XRX; Information Technology and Services industry

August 2009April 2011 (1 year 9 months) Austin, Texas

As a senior-level professional, I oversaw all aspects of organizational development for account operations, operation support, and technical support at the Texas Medicaid & Healthcare Partnership (TMHP).

• I directly supervised the work of 21 training, design, and development professionals in the development and delivery of new-hire, role-specific, and project specific training for 1500 staff members; as well as the design, development, and assessment of educational materials and events for healthcare providers of Texas Medicaid, Pharmacy, Transportation, Long Term Care, and Children with Special Healthcare Needs services.
• Through ongoing assessment and evaluation of these training programs and educational events, I set direction for the learning and development strategy and development methods to evaluate the effectiveness of each program.
• I formulated and directed the implementation of curricula based on alignment with Xerox’s business objectives and those of our customer, departmental needs, policies and procedures, and standards.

Change Order Development Manager

ACS State Healthcare, LLC

Public Company; 10,001+ employees; Information Technology and Services industry

June 2008August 2009 (1 year 3 months) Austin, Texas

As a senior-level professional I oversaw all aspects of contract change-order and amendment development including business development, team coordination, documentation development, and status reporting.
I led multiple development teams of project managers, business analysts, and contract developers in the creation, revision, and publication of 162 contract change orders. For each of these I also:

• Contributed directly to high-level estimate presentations for Texas Legislature, as well as line-of-business and sales reviews.
• Facilitated weekly status reviews with account executives and customers.
• Provided risk and issues analyses.
• Drafted cost containment initiatives.
• Briefed sales executives on strategic planning and objectives.
• Negotiated time and cost constraints with the customer and vendors.
• Led development team in resolving stakeholder and client conflicts.

Organizational Development Consultant

ACS State Healthcare, LLC

Public Company; 10,001+ employees; Information Technology and Services industry

December 2005July 2008 (2 years 8 months)

As a mid-level professional I applied my discipline in adult learning and development to CONSULT on, DEVELOP, and DELIVER training and performance development programs for account operations.

CONSULT (40%) Conducted learning, job, and task analyses assessing effectiveness of system processes, workflows, communication processes, and job performance; Evaluated project scope and goals, determining appropriateness prior to allocating resources; Negotiated project charters to clarify goals, processes, resources, and constraints.

DEVELOP (45%) “Chunked” complex information into appropriate schema; Developed business, course (terminal), and enabling learning objectives; Designed innovative, cost-effective blended learning solutions, creating storyboards, flowcharts, and outlines; Drafted clear, effective content considering a culturally-diverse audience; Collaborated with creative designers and stakeholders to execute instructional designs; Mentored consultants, ensuring deliverables were consistent with sound instructional design standards.

DELIVER (15%) Deployed learning solutions using a variety of delivery techniques and platforms, effectively achieving cognitive, behavioral, and affective learning outcomes; Facilitated train-the-trainer sessions for departmental subject matter experts; Conducted team building sessions within functional and cross-functional groups; Promoted transfer and retention of knowledge and skills through engaging activities beyond classroom learning; Designed and prepared comprehensive reports and analyses of training and post-training performance outcomes using the Kirkpatrick model of evaluation; Assessed ROI on learning approaches.

Account Manager (University of Tx)

IKON Office Solutions

Privately Held; 10,001+ employees; Business Supplies and Equipment industry

July 2004December 2005 (1 year 6 months)

Business Systems Analyst

EDS, Inc. (HP)

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

January 2004June 2004 (6 months)

Contact Center Supervisor

NHIC, An EDS Company (HP)

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

September 2002January 2004 (1 year 5 months)

Business Ops Administrator

Graybar Electric Co., Inc.

Privately Held; 5001-10,000 employees; Wholesale industry

July 1996July 2002 (6 years 1 month)

Supply Supervisor

Department of Defense

Government Agency; 10,001+ employees; Military industry

June 1986July 2002 (16 years 2 months)

Scot Vessell's Volunteer Experience & Causes

  • Volunteer Experience

    • Camp Director

      Boy Scouts of America
      • Children
      January 2012 present (2 years 9 months)
    • Unit Commissioner

      Boy Scouts of America
      • Children
      January 2009 present (5 years 9 months)
    • District Chaplain

      Boy Scouts of America
      • Children
      March 2010 present (4 years 7 months)

Scot Vessell's Skills & Expertise

  1. Change Management
  2. Leadership Development
  3. Project Management
  4. Process Improvement
  5. Six Sigma
  6. Team Building
  7. Performance Management
  8. Strategic Planning
  9. Team Leadership
  10. Training
  11. Organizational Development
  12. Business Process Improvement
  13. Coaching
  14. Program Management
  15. Instructional Design
  16. Business Analysis
  17. Public Speaking
  18. Management
  19. Software Documentation
  20. Cross-functional Team Leadership
  21. Business Development
  22. Analysis
  23. E-Learning
  24. Distance Learning
  25. Blended Learning
  26. MediaWiki
  27. Performance Consulting
  28. Vendor Management
  29. Operations Management
  30. Policy
  31. Performance Improvement
  32. Data Analysis

View All (32) Skills View Fewer Skills

Scot Vessell's Certifications

  • Lean Six Sigma Green Belt

    • Xerox
  • Woodbadge Leadership Course

    • Boy Scouts of America
    • October 2009
  • BSA Chaplain Triple Certification

    • Boy Scouts of America
    • March 2011
  • Masters Degree of Commissioner Science

    • Boy Scouts of America
    • January 2014

Scot Vessell's Education

College of Commissioner Science

Master's degree

Community College of the Air Force

Logistics Management, Government Logistics

Scot Vessell's Honors and Awards

  • Woodbadge SR1005

    Boy Scouts of America
    • October 2009

    Wood Badge is the premier Scouting leadership program and award for adult leaders in the programs of Scout associations worldwide. Wood Badge courses develop Scouters into better leaders by teaching advanced leadership skills, and creating a bond and commitment to the Scout movement.

    Courses combine classroom and practical outdoors-based training followed by the Wood Badge ticket, also known as the project phase. By "working the ticket", participants spend 18 months putting our newly gained experience into practice to engage our communities, reach out to youth, and improve the Scouting program.

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