
President and CEO of Lamb Industries; Professional Real Estate Realtor/Investor; Service Desk Supervisor
San Antonio, Texas Area

President and CEO of Lamb Industries; Professional Real Estate Realtor/Investor; Service Desk Supervisor
San Antonio, Texas Area
Strategic business leader/ entrepreneur with strong portfolio of successes elevating organizational performance, profitability, and operational quality. A Business Manager focusing on the development of customer support teams and their commitment in providing premier customer service. Creditable with customers and comfortable working with all levels of an organization. Ability to adapt quickly to dynamic business environments as well as identify initiatives for improvement. Award-winning, highly accomplished and motivated analytical decision maker with proven track record of rapport-building, account management, resourceful conflict resolution, and excellent problem-solving skills.
Core competencies include:
• Team Building
• Call Center Management
• Operational Logistics
• Conflict Resolution
• Accounting/ Fiscal Management
• Key Client Retentions
• Territory Growth/ Development
• Operation/ Maintenance Contracts
• Marketing/ POS Campaigns
(Non-Profit; Hospital & Health Care industry)
February 2009 — Present (1 year )
(Health, Wellness and Fitness industry)
May 2006 — Present (3 years 9 months)
(Real Estate industry)
September 2001 — Present (8 years 5 months)
(Privately Held; Computer Software industry)
March 2007 — February 2009 (2 years )
(Privately Held; 51-200 employees; Automotive industry)
September 2004 — August 2006 (2 years )
(Oil & Energy industry)
January 2004 — July 2005 (1 year 7 months)
(Partnership; 10,001 or more employees; KPMG; Accounting industry)
July 1996 — July 2001 (5 years 1 month)
(Pharmaceuticals industry)
August 1994 — March 1996 (1 year 8 months)
MBA , 2007 — 2008
BS , Business Management , 2003 — 2007
BS , Business Marketing , 2003 — 2007
AA , Criminal Justice , 1993 — 1996
HS , 1990 — 1993