Experienced Sales/Marketing professional
Greater Chicago Area
Experienced Sales/Marketing professional
Greater Chicago Area
Currently working for Giant Bicycle as an Account Executive. This position really fits me well as it marries my passion for cycling with my sales skills. I take pride in providing excellent customer service and being the advocate for my customer, while at the same time touting the benefits of Giant's awesome products.
I am continuing to finance homes on the side. As my past customers know, I will only refinance their home if it is in their best interest. I have presented many previous customers with Adjustable Rate Mortgages (ARMs) the facts - the numbers - and allow them to come to the right decision which in most cases was to do nothing. Now that many ARMs are within a year of adjusting and fixed rates are extremely low, that has changed.
CRMS designation - Certified Residential Mortgage Specialist
Top Rookie Originator in Illinois - 2002 according to Mortgage Originator Magazine
I care about my customers and I am excited about what I do. Sounds corny, but the feedback I receive from customers consistently tells me that these are the major reasons why people enjoy doing business with me.
Negotiation, competitive analysis, financing, customer service, CRM, CMS, website creation, website administration, coaching, networking
(Privately Held; 501-1000 employees; Sporting Goods industry)
August 2008 — Present (1 year 5 months)
(Privately Held; 11-50 employees; Financial Services industry)
May 2008 — Present (1 year 8 months)
(Sole Proprietorship; Myself Only; Sports industry)
August 2007 — Present (2 years 5 months)
Founded organization based on market demand. Create training programs for cyclists who want to achieve specific health, fitness, and racing goals. Provide coaching and guidance. Prepare race strategy, provide feedback and track athletes’ performances.
(Public Company; 10,001 or more employees; WB; Banking industry)
January 2008 — April 2008 (4 months)
(Privately Held; 51-200 employees; Financial Services industry)
May 2005 — January 2008 (2 years 9 months)
Advise customers on products and services that best mirror their needs and eligibility for purchasing investment property, non-warrantable condominium, FHA, VA, sub-prime, stated, no documentation, second home. Write newsletters and e-letters. Acquire new business contacts through realtors, attorneys and financial planners and past clients.
· Fully research loan programs to ensure loan will be accepted prior to taking the loan application.
· Maintain low fees and reduced rates for clients based on personal oversight of loan process.
(Privately Held; 51-200 employees; Financial Services industry)
May 2004 — May 2005 (1 year 1 month)
Managed staff of 3, processing loan applications for purchasing and refinancing homes. Counseled and advised prospective clients on their purchases and loan programs. Paired products and services with customers to ensure the best possible rates and fees. Created marketing materials to generate new business.
· Established a process for managing Provident, an investor, to boost profitability.
(Privately Held; 11-50 employees; Financial Services industry)
March 2002 — April 2004 (2 years 2 months)
Assisted clients in securing loans and refinancing for new and existing homes and property investments. Quoted mortgage rates based on in-depth research of product availability. Established contacts within and on the periphery of the real estate market as a means to solicit new business.
· Sold $25M in 2002 and $38M in 2003; named Top Rookie Originator in Illinois: Mortgage Originator Magazine (2002) and Rookie Superstar: Mortgage Originator Magazine (2003).
(Public Company; 1001-5000 employees; tlab; Telecommunications industry)
January 1998 — April 2001 (3 years 4 months)
Senior Marketing Manager (2000-2001): Managed the AT&T account for the company. Resolved product issues. Created new product features based on input from the customer. Conducted marketing presentations to a variety of audiences.
Marketing Manager (1998-2000): Marketed the Element Management System (EMS) for the Tellabs 5500 to the wireless and independent/small local exchange carriers. Coordinated with account teams to provide superior customer service. Gathered customer input on improving products and services, prioritized customers’ needs, worked with the development group, and presented solutions packages with new features to the client. Managed software installations.
· Created and presented product demonstrations to illustrate its advantages.
· Boosted wireless sales by 60% ($3M+) based on product demonstrations.
· Increased marketing managers’ productivity by creating a spreadsheet that automatically configured hardware requirements and provided a detailed quote.
(Public Company; 10,001 or more employees; mot; Telecommunications industry)
June 1990 — January 1998 (7 years 8 months)
Product Manager (1995-1998): Collected information from existing and potential clients to create and define product requirements for a software product that served as a network manager for Motorola equipment. Conducted presentations to potential customers. Tracked software releases and progress. Created collateral material to market the product.
· Successfully released 2 software feature packages.
Sr Sales Engineer, iDEN (1994-1995): Supported the sales team with international sales. Conducted product presentations. Designed iDEN system for specific customer applications.
· Created a software tool for creating equipment lists.
International System Engineer, Land Mobile Products (1992-1994): Devised international sales proposals and system design. Responded promptly to RFPs by completing point-by-point response, system design and pricing. Conducted product presentations to international customers.
· Compiled coverage survey for Saudi Police Department in Riyadh Province.
(Public Company; 10,001 or more employees; MOT; Telecommunications industry)
1990 — 1998 (8 years )
MBA , Business Administration , 1991 — 1994
BSEE , Electrical Engineering , 1986 — 1990
Cycling, Financial Planning
Spin Doctor Cyclewerks Cycling Club, Bartlett, IL, bike journal, Aaron's Cycling Team Supporter
Top Rookie Mortgage Originator in IL for 2002, Mortgage Originator Magazine