Technical Writer and Documentation Lead
Austin, Texas Area
- Current
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- Technical Writer at CSC
- Past
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- Content Specialist at AMD
- Project Assistant at Hyperion Solutions
- Systems Analyst at Hyperion Solutions
- Content Manager at Hyperion Solutions
- Draught Specialist at Guinness Import Company
- Education
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- Texas State University-San Marcos
- Southern Connecticut State University
- Norwalk High School
- Recommended
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1 person has recommended Scott - Connections
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69
connections
- Industry
- Information Technology and Services
- Websites
Scott Spinola’s Summary
Scott is an avid writer, both professionally and personally, and an effective communicator with ten years content management and technical writing experience in varied settings. He excels at simplifying complex procedures and technical information. He also has a growing interest in creative writing, having written several pieces of short fiction and the beginning of a novel. He has excellent proofreading and content management skills, and ten years experience writing technical documentation ranging from process documents to user guides. He brings to any task strong technical competency, a customer focus, creativity, flexibility, attention to detail, strong interpersonal and communications skills, and an ability to learn new skills quickly.
Scott is a detail-oriented professional, has a creative imagination, and is gifted at using words to express new ideas and concepts. He can be called on when a fresh, new way to communicate important information is needed. His keen eye for the big picture helps with strategic planning, identifying possibilities, and finding creative solutions to difficult problems. Scott naturally generates lots of new ideas and ways of doing things and likes to be included in brainstorming sessions or whenever new and different solutions must be found.
Scott's application and technology experience includes advanced knowledge of Adobe FrameMaker, Microsoft Excel, and Microsoft Word, and experience with HTML, CSS, Adobe Captivate, and Adobe RoboHelp. He also has eight years experience with enterprise content management and portal systems such as Vignette, Microsoft Office SharePoint Portal and SharePoint Server, Documentum, and Plumtree Portal, and over 15 years experience with Macintosh and Windows operating systems.
Scott Spinola’s Specialties:
* Detailed eye for grammar and editing
* Creative and effective writer
* Excellent communication skills on the phone, in writing, and in person
* Experience with XHTML and CSS
* Proficient on Macintosh and Windows operating systems
* Experience with FrameMaker, RoboHelp, Primus/ATG, Motive, Siebel, Vantive, Notes, WebEx, Vignette, Documentum, Microsoft Office Sharepoint Server, Microsoft Access, and Microsoft Office
Scott Spinola’s Experience
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Technical Writer
CSC
(Public Company; 10,001 or more employees; CSC; Information Technology and Services industry)
August 2007 — Present (2 years 4 months)
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Content Specialist
AMD
(Public Company; AMD; Semiconductors industry)
April 2006 — August 2007 (1 year 5 months)
* Consulted with developers, end users, and technical consultants to create user manuals, administration guides, and procedure sets saving AMD over $50,000 in outsourcing contracts
* Worked with developers and project managers to create functional requirements documents and requirements traceability matrices
* Independently managed 3-5 projects per week creating and editing web content
* Collaborated with members of Design, Strategy, and Analytics teams on large-scale web content projects
* Assisted with migrating content between content management systems
* Assisted with projects including categorization of web content, testing of search functionality, synchronization of localized content with US source, and other projects -
Project Assistant
Hyperion Solutions
(Public Company; 1001-5000 employees; HYSL; Computer Software industry)
April 2001 — December 2005 (4 years 9 months)
Support department liaison to ITS department for implementation of enterprise applications such as a Primus Knowledgebase and Siebel Call Center.
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Systems Analyst
Hyperion Solutions
(Public Company; 1001-5000 employees; HYSL; Information Technology and Services industry)
April 2001 — December 2005 (4 years 9 months)
Help-desk support for internal users on enterprise applications including Vantive call center, Primus Knowledgebase, and Motive application management software.
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Content Manager
Hyperion Solutions
(Public Company; 1001-5000 employees; HYSL; Computer Software industry)
May 1999 — December 2005 (6 years 8 months)
Responsible for managing and posting content to customer support web sites and employee intranet involving light HTML coding, text writing, and editing.
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Draught Specialist
Guinness Import Company
(Public Company; Food & Beverages industry)
January 1998 — April 1999 (1 year 4 months)
Responsible for monitoring and improving the storage and presentation quality of draught beer portfolio in on-premise accounts in three counties, working with distributors and account owners on a daily basis.
Scott Spinola’s Education
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Texas State University-San Marcos
MATC , Technical Communication , 2009 — 2012 (expected)
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Southern Connecticut State University
BS , Political Science/History , September 1990 — May 1995
- Activities and Societies:
- College Republicans (Treasurer)
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Norwalk High School
Diploma , September 1981 — June 1985
- Activities and Societies:
- Football, Lacrosse, Cross Country, homecoming committee
Additional Information
Scott Spinola’s Websites:
Scott Spinola’s Groups:
Society of Technical Communicators
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Austin High-Tech -
Professional Writers -
MATC at Texas State University
Scott Spinola’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
