
Director, Customer Relations at ITA Software
Greater Boston Area

Director, Customer Relations at ITA Software
Greater Boston Area
(Privately Held; 201-500 employees; Airlines/Aviation industry)
February 2007 — Present (2 years 10 months)
Account, project and support management for US national carrier customers who use ITA's airfare pricing and shopping tools.
(Public Company; 1001-5000 employees; SAPE; Information Technology and Services industry)
January 2004 — February 2007 (3 years 2 months)
Technical account and project management of offshore delivery services for US based clients.
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 2002 — November 2003 (1 year 4 months)
Solutions designer. EDRMS package design & implementation.
(Public Company; 1001-5000 employees; SAPE; Information Technology and Services industry)
October 1998 — July 2002 (3 years 10 months)
(Government Administration industry)
October 1996 — September 1997 (1 year )
BSc (Hons) , Computing & Information Systems , October 1994 — June 1998
Diploma , Industrial Studies , 1996 — 1997