Experience Design Manager at Adobe Systems
San Francisco Bay Area
Experience Design Manager at Adobe Systems
San Francisco Bay Area
New media technologist with 22 years strategic design, development, and management experience, including management of teams undertaking large-scale interactive, web, software user interface, and print projects. Outgoing, iterative, self-empowering management style. Technology-focused university-level teaching experience. Advanced degree in arts-based information management, focusing on creative technology.
My charge? Harnessing technology to make work and life easier, and applying interactive technologies and user-centered design to create meaningful interactions between businesses and their customers.
Traditional, multimedia, and interaction design; user experience research, planning, and design; design team building and management.
(Public Company; ADBE; Computer Software industry)
February 2008 — Present (1 year 10 months)
Directing the strategic vision and managing the tactical production of user-centered design and research for the $1 billion Adobe Acrobat product family.
(Public Company; 10,001 or more employees; DELL; Computer Hardware industry)
March 2006 — October 2007 (1 year 8 months)
The original external hire to a newly-created and executively-mandated team tasked with envisioning and implementing the future of the customization-focused e-commerce user experience on dell.com.
(Public Company; 10,001 or more employees; MSFT; Computer Software industry)
February 2004 — March 2006 (2 years 2 months)
Driving strategic inclusion of user-centered design in the development of next-generation enterprise messaging applications (MS Exchange Server).
(Internet industry)
June 2000 — September 2005 (5 years 4 months)
Founded and managed a small new media firm specializing in creative technology solutions for a client list that included the Southern Poverty Law Center, Blackbaud, Oregon Medical Group, and Flagstone Software.
(Non-Profit; 51-200 employees; Philanthropy industry)
2003 — 2004 (1 year )
Oversaw the strategic planning and development of digital media initiatives for a $1 billion international foundation and its sponsored research projects. Overseeing in-house and vendor-contracted design and development of websites, rich Internet applications, multimedia CD-ROMs, and other creative technology projects. Managment of in-house IT staff and contracted vendors. Notable projects include development of integrated content management systems and weblogs; designing dynamic interfaces using XML and Macromedia Flash; and implementing international point-to-point streaming video solutions.
(Public Company; 10,001 or more employees; CA; Computer Software industry)
November 1998 — April 2000 (1 year 6 months)
Managing user-centered design for a worldwide technology consulting firm’s custom software application division, whose clients included Intel, AT&T Wireless, Apple Computer, and Food.com.
(Privately Held; Marketing and Advertising industry)
June 1999 — November 1999 (6 months)
Creative and technical management of web and multimedia projects for a variety of high-profile clients, including Coca-Cola, Lincoln/Mercury, and Kodak.
(Educational Institution; Higher Education industry)
August 1992 — March 1997 (4 years 8 months)
M.S. , Arts management , 1994 — 1996
Focused on arts-based information management, creative technology, and the creation and growth of online communities.
B.A. , Music, Journalism , 1985 — 1993
Focused on electronic music composition (Music) and advertising theory and layout (Journalism)
AIGA, SIG-CHI, IxDA
U.S. Patent, "Singular, persistent user experience for reviewing and initiating multi-action processes" (with Naud Frijlink)