Product Management and Internet Marketing Director
San Francisco Bay Area
Product Management and Internet Marketing Director
San Francisco Bay Area
Seeking an opportunity to contribute to the growth of an innovative company that requires a strategic product management professional with internet technology and marketing experience.
I am a creative leader with a versatile management, technology and business background focused on applying direct marketing expertise and productized technical solutions to complex business needs. Demonstrated ability to work across multiple groups in complex organizations while creating work environments that foster employee growth. An exceptional communicator and facilitator with strong interpersonal skills.
Professional Highlights:
• Performance driven senior-level professional with solid on-demand software product management experience – supported by progressive background in operations management, client services management and account management.
• Expertise in product strategy, managing partner and client relationships, identifying key customer needs and developing product requirements.
• Ability to clearly communicate and translate both product visions and technical concepts to marketing and development teams.
• Track record for effectively and collaboratively leading diverse groups of individuals from cross-functional departments to common goals.
• Strong project management skills – able to develop well-defined, detailed approaches to solve problems.
• Excellent organizational and time/task management skills - organized, extremely high attention to detail, able to manage multiple time-sensitive projects.
direct marketing, product management, program management, product development, project management, consumer marketing, account management, staff development, inside account sales, product implementation, problem solving, user interface design, team supervision, usability testing, requirements gathering, requirements analysis, user experience, workflow, campaign management, presentations, marketing data analysis, market requirements document, mrd, product requirements document, prd
(Public Company; 5001-10,000 employees; ACXM; Internet industry)
2007 — 2007 (less than a year)
Developed industry-specific requirements for development of sales demo showcasing Acxiom Digital’s solutions and services; specifically the execution of campaigns across multiple media channels including personalized email, targeted websites, banner and other web advertisements and search engines.
(Public Company; 201-500 employees; Internet industry)
2005 — 2007 (2 years)
Reporting to VP of Product Management, led and coordinated product managers, custom engineers and technical writer's tasks. Piloted and brought to market new product features (Lifecycle Designer and Transactional Messaging modules) for core IMPACT application, a proprietary on-demand email campaign marketing platform.
(Public Company; 201-500 employees; Internet industry)
2004 — 2005 (1 year)
Reporting to VP of Operations and IT, managed 6 person global technical support team tasked with troubleshooting and resolving application issues for both internal and external clients.
(Public Company; 201-500 employees; DIGI; Internet industry)
2003 — 2004 (1 year)
Reporting to SVP of Worldwide Field Operations, led and managed staff of 63 employees within service operations, campaign management, production, client start-up and technical training departments.
(Public Company; 201-500 employees; DIGI; Internet industry)
2002 — 2003 (1 year)
Reporting to the Director of Service Operations, directed self-service account teams (8 employees), providing support and service for client base growth on new self-service (on-demand) release of core IMPACT product. Accounts included Victoria’s Secret, Priceline, EMC, TrueLink, Advent, Grainger and UbiSoft.
(Public Company; 201-500 employees; DIGI; Internet industry)
2001 — 2002 (1 year)
Managed team of 15 campaign managers, project managers and production specialists.
(Public Company; 51-200 employees; DIGI; Internet industry)
2000 — 2001 (1 year)
Managed a portfolio of accounts, including: Electronic Arts, Homestead, Alta Vista, Bizrate.com, Entertainment Weekly and Futureshop.ca.
(Public Company; 51-200 employees; Internet industry)
1999 — 2000 (1 year)
(Environmental Services industry)
1991 — 1999 (8 years)
(Environmental Services industry)
1990 — 1991 (1 year)
SVPMA - Silicon Valley Product Management Association
AIPMM - Association of International Product Marketing & Management