Documentation Specialist at Abbott Laboratories
Dallas/Fort Worth Area
Documentation Specialist at Abbott Laboratories
Dallas/Fort Worth Area
Right now I am at a point where I am not sure where I want to take my career. I am working on a degree that I enjoy, but that is only tangentially related to my current field. My degree (BA in Arts & Technology) covers realms from video game design to web design to animation and effects to interface and interaction design. I tend to lean toward the last few areas. I intend to leverage some of the interface / interaction things to improve our distribution methods and might even be able to apply some of the 3D rendering to the imaging embedded in our documentation.
My prior experience is mostly technical in the realm of desktop support, network administration and, more recently, documentation and distribution. The parts of my job I usually enjoy the most are the customer service bits. I tend to be pretty good with people.
I have always been one to know a little about a lot, I suppose I would be considered a generalist.
(Sole Proprietorship; 1-10 employees; Media Production industry)
September 2002 — Present (7 years 3 months)
http://www.montebellopark.com
(Public Company; 10,001 or more employees; ABT; Medical Devices industry)
April 2000 — Present (9 years 8 months)
Documentation Specialist distributing documentation to Field Service Representatives throughout the world via Lotus Notes and a Website.
(Public Company; 10,001 or more employees; ABT; Medical Devices industry)
February 1998 — April 2000 (2 years 3 months)
Dedicated Desktop support for the Instrument R&D organization as a contractor.
(Public Company; 10,001 or more employees; YUM; Restaurants industry)
August 1997 — January 1998 (6 months)
Field Engineer for Compucom onsite at Yum! Brands (then Tricon Global Restaurants).
(Non-Profit; 11-50 employees; Performing Arts industry)
January 1997 — August 1997 (8 months)
Everything from desktop repairs to server admin.
(Public Company; 10,001 or more employees; Hospital & Health Care industry)
August 1994 — March 1996 (1 year 8 months)
IS Technician at Medical Center of Plano
2005 — 2010 (expected)
Automotive Engineering (ME/EE) 1993 — 1994
Diploma , 1991 — 1993