Director of Information Technology - Redeemer Presbyterian Church managing the computer and network infrastructure.
Greater New York City Area
Director of Information Technology - Redeemer Presbyterian Church managing the computer and network infrastructure.
Greater New York City Area
Director of Information Technology with Redeemer with extensive Cisco and IPT experience. Working with Redeemer to improve performance, security and efficiency of day-to-day operations.
Cisco Systems and Network Support (including IPT)
Macintosh Systems and Support
(Non-Profit; 51-200 employees; Computer Networking industry)
July 2007 — Present (2 years 5 months)
(Sole Proprietorship; Myself Only; Information Technology and Services industry)
January 2003 — Present (6 years 11 months)
Consulting for users and small businesses in and around NYC with Macintosh, Windows, wired and wireless support and integration. System training and troubleshooting for clients. Monthly newsletters produced to alert clients about emerging technologies and system and security issues. Client management, billing and reporting.
(Educational Institution; 201-500 employees; Higher Education industry)
March 2004 — June 2007 (3 years 4 months)
Supporting the faculty, staff and students of the college with reliable and efficient voice (analog and ip telephony), data (intranet and internet connections), and cable television.
(Educational Institution; 51-200 employees; Primary/Secondary Education industry)
October 2001 — February 2004 (2 years 5 months)
Supported over 300 Macintosh and Windows clients and servers (file sharing, email and print) at this prestigious New York City private school. Recommended and implemented systems and software throughout the school. Designed coursework and prepared classes for administrators and teachers to effectively and efficiently use their teaching systems, classroom and lab equipment to educate and excite students.
(Public Company; 51-200 employees; aapl; Computer Hardware industry)
October 2001 — December 2003 (2 years 3 months)
Member of the flagship support team for Apples first direct sales and support store in New York City. Responsibilities included retail sales, technical support and in-store workshops. Assisted in maintaining customer satisfaction by solving customer issues and questions as well as keeping track of customer interaction and support needs using Apple's proprietary support database. Provided solutions for users in both Apple and Windows-based systems for home or office use.
(Privately Held; 51-200 employees; Graphic Design industry)
August 1994 — August 2000 (6 years 1 month)
Recruited to Pre-IPO corporate presentations company, which grew from a staff of 12 to over 130 people. Responsible for staff of six. Researched and developed technology to refine the process and maintain a 24/7 production environment. Worked directly with vendors for system purchases and improvements. Created and presented technology plans for business improvements to executive management.
BID , Industrial Design, Photography , 1989 — 1994