Project Manger (Consultant) at Daysha Consulting
Ireland
- Current
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- Project Manger (Consultant) at Daysha Consulting
- Past
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- Project Coordinator at Schlumberger
- Teamleader at Schlumberger
- Service Delivery Manger at IBM
- Education
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- Institute of Technology, Carlow
- Letterkenny Institute of Technology
- St.Columbas Comprehensive, Glenties
- Recommended
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4 people have recommended Stephen - Connections
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98
connections
- Industry
- Information Technology and Services
- Websites
Stephen Boyce’s Summary
I have spent the past ten years working exclusively in the IT industry, building both my experience and knowledge of the industry while also developing my customer service, team, quality control and project management skills. Challenge is my motivator and I am seeking a move which will provide me with a continuous challenge, one which will allow me to develop the role to its maximum potential by applying my existing experience while also allowing me to develop my skills further.
Stephen Boyce’s Specialties:
- Ten years IT experience
- Seven years project implementation experience
- Five years team management experience
- Highly motivated individual who can effectively manage people and deliver projects within allocated deadlines
- Good communicator with a proven track record in managing and building client relationships
Certifications
- Prince 2 Practitioner
- ITIL (Information Technology Infrastructure Library) Incident Mgmt/Service Desk Practitioner
- PMP (Project Mgmt Professional)
Stephen Boyce’s Experience
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Project Manger (Consultant)
Daysha Consulting
(Information Technology and Services industry)
October 2007 — Present (1 year)
My role of Junior Project Manager entails organsing and managing the deployment of the new pc's and laptop's to the Bank of Ireland (BOI) business units. The deployment covers all branchs and business units within BOI.
I also manage the incident log. This log documents the incidents reported during the deployment and I manage to a resolution. By doing this it ensures that as we move onto the next business unit, the number of possible issues is reduced and our preparation can be more detailed. -
Project Coordinator
Schlumberger
(Public Company; 10,001 or more employees; Information Technology and Services industry)
March 2006 — June 2007 (1 year 4 months)
As Global Servicedesk (GSD) Project Coordinator I act as the single point of contact for application and service owners on all projects relating to and affecting the Schlumberger Oilfield Services servicedesks. As a new position within the company my initial task has been to build relationships with these application/service owners from all levels within the organization in order to gain their trust and effectively develop the role. I am also responsible for providing management with timely reports advising on project status, highlighting potential issues / solutions and further potential projects, and hosting project review meetings.
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Teamleader
Schlumberger
(Public Company; 10,001 or more employees; Information Technology and Services industry)
March 2002 — March 2006 (4 years 1 month)
During my tenure as Servicedesk Supervisor I was responsible for the delivery of three large contracts:
1. Conoco: English, Swedish & German support – 13 analysts
2. BAT UK (British American Tobacco): English only support – 10 analysts
3. SEMA Group UK (now Atos Origin): English only support – 16 analysts
Each project involved effective management of the customer relationship, detecting issues and potential project risks and resolving in a timely manner.
For one year I also was Teamleader of the 3rd Party contracts and managed the Quality Team. As the Quality Assurance teamlead, a role which accounted for 40% of my time and managing a team of two QA analysts, I was responsible for ensuring that existing quality standards were adhered to and producing and integrating continuous improvement processes into the Cork Servicedesk. -
Service Delivery Manger
IBM
(Public Company; 10,001 or more employees; Information Technology and Services industry)
January 2000 — July 2000 (7 months)
With the expansion of the centre, this function was specifically created to assist the IT Manager in dealing with the various businesses within the centre, including IBM, Lotus and AT&T (Lucent Technologies). As the service delivery managers point of contact in the IT department I was responsible for:
• Liaising with these businesses to agree the SLA’s and working with the IT team leads to ensure the agreed support levels were maintained and necessary changes implemented.
• Coordinating the implementation of procedures, hardware and software and then working with the IT team leads and the businesses.
• Producing statistics for assessing departmental performance to be presented at the weekly / monthly managers meetings.
Stephen Boyce’s Education
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Institute of Technology, Carlow
Bsc, Software Engineering, 1995 — 1996
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Letterkenny Institute of Technology
BSc, Computer Science, 1992 — 1995
- Activities and Societies:
- Member of the Letterkenny soccer team that reached the All-Ireland Colleges Final, unfortunately losing to Bolton Street.
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St.Columbas Comprehensive, Glenties
1987 — 1992
- Activities and Societies:
- During the 5 years of secondary school, I was a member of and played for all levels of the GAA team. I was also a member of the first soccer team in the school.
Additional Information
Stephen Boyce’s Websites:
Stephen Boyce’s Interests:
I was a member of the Letterkenny IT soccer team that reached the All-Ireland Colleges Final in 1995 and subsequently assisted with the setting up of an 11-a-side IBM soccer team that participated and won the Astro Soccer League in Dublin 1998. I also contributed in setting up the current Schlumberger 6-a-side soccer team, which won the Division 4 League in 2004 and I continue to play regularly. Other interests include cycling and general keep fit. I am a participant in the increasing ‘blogging scene’ in Ireland and judged the ‘Best Political Blog’ category at this years official Irish Blog awards. I have a keen interest in education in Ireland and am involved in a project whose intention it is to help increase the level of computer literacy and efficiency amongst Primary school teachers. Travel and learning more about other cultures. This is a passion I share with my wife and we have traveled extensively within Europe and Asia during our holidays over the past few years.
Stephen Boyce’s Groups:
Hunter Marshal, Recruitment, Quest Recruitment, CPL, Hudson, Irish Blogging, Prince2, IT Panel
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ITSM (ITIL) Professionals -
Paddytech -
Schlumberger
Stephen Boyce’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
