Vice President and HR Leader - CRM Global Delivery, at IBM Daksh - India and Philippines
Delhi Area, India
- Current
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- Vice President and HR Leader - CRM Global Delivery at IBM Daksh
- Past
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- Group Head Of Human Resources at NDTV Group
- Human Resources Director-India at COLT Technology Services India Pvt. Ltd (COLT Telecom), A Fidelity International Affiliate Co.
- Chief`HR Officer - India at TeleTech Services India, a subsidiary of TeleTech Holdings, US
- Director HR & Manager-HR India/Sri Lanka at American Express - Financial Shared Services & AmEx Bank/TRS
- Human Resources at KPMG India
- Education
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- FMS, Banaras Hindu University
- St. Xavier's
- Recommended
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Sandeep Bidani’s Summary
HR Leader for the CRM Global Delivery for IBM Daksh across loctions in India and the Phillippines. Role responsible for 20,000 people across locations. This excludes India CRM Clients.
Sandeep Bidani’s Specialties:
Demonstrated Capabilities : Employee engagement, Best in class HR practices and processes, EU and US understanding. Extensive offshoring strategy from an HR/skills/talent perspective. Financial, Telecom , IT Shared Services
Sandeep Bidani’s Experience
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Vice President and HR Leader - CRM Global Delivery
IBM Daksh
(Privately Held; Information Technology and Services industry)
December 2008 — Present (8 months)
HR Leader for the CRM Global Delivery for IBM Daksh across loctions in India and the Phillippines. Role responsible for 20,000 people across locations.
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Group Head Of Human Resources
NDTV Group
(Public Company; 1001-5000 employees; NDTV; Broadcast Media industry)
May 2007 — November 2008 (1 year 7 months)
Head the HR strategy and operations for NDTV's multiple businesses across News, Enertertainment, Lifestyle, Convergance and all emerging businesses.
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Human Resources Director-India
COLT Technology Services India Pvt. Ltd (COLT Telecom), A Fidelity International Affiliate Co.
(Public Company; Information Technology and Services industry)
June 2005 — May 2007 (2 years)
Summary:
Responsible for HR strategy for India partnering 13 markets across Europe to help create a best in class Financial, IT and Telecom shared service centre for COLT, providing excellence in service to all 13 countries.
The role is a Global extended SMT role impacting business transformation strategy through the HR strategy for the Shared Services in India.
Core Strengths:
Employee engagement, Best in class HR practices and processes, EU and US understanding. Extensive offshoring strategy from an HR/skills/talent perspective. Financial, Telecom , IT Shared Services -
Chief`HR Officer - India
TeleTech Services India, a subsidiary of TeleTech Holdings, US
(Public Company; 10,001 or more employees; Outsourcing/Offshoring industry)
April 2004 — May 2005 (1 year 2 months)
Part of the India Leadership team. Key role to set up this start up venture in India for TeleTech, a Denver based global CRm major venturing into India. Joined them from American Express after 7 years in HR across TRS businessies and heading the HR function for the Financial shared services of American Express in India.
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Director HR & Manager-HR India/Sri Lanka
American Express - Financial Shared Services & AmEx Bank/TRS
(Public Company; 10,001 or more employees; AXP; Financial Services industry)
May 1997 — April 2004 (7 years)
Joined as the HR Manager for American Expresses TRS business for India and Sri Lanka. Held that role for three and a half years before moving to the American Express Financial Shared Services as Director- HR.
Led the Financial Shared Services to the number 2 slot in the Best Employers Benchmarking in India. -
Human Resources
KPMG India
(Accounting industry)
1990 — 1997 (7 years)
Last role : Country HR Manager, KPMG India
Started as a Consultant in HR with A F Ferguson & Co, KPMG's India rep firm. Key OD Assignments for Hindalco. Moved to KPMG Middle East as Management Consultant in HR for Qatar. Multiple assignments across Power, Oil, Inurance & Banking.
Came back to India as Country HR Manager- KPMG India 1995-1997
Sandeep Bidani’s Education
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FMS, Banaras Hindu University
MBA , Human Resources Management , 1986 — 1988
- Activities and Societies:
- Debating, Placement Team, Drama, Music - Guitar, Community service - DCCW, Tamanna Foundation
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St. Xavier's
1970 — 1982
- Activities and Societies:
- Part of Mega Musical Shows like Jesus Christ Superstar and Mikado
Sandeep Bidani’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
