Sardek Love

Current

• President and Founder at Infinity Consulting and Training Solutions

Past

• Program Manager (Level 3 Associate) at Booz Allen Hamilton
• Field Underwriting Manager at MetLife Insurance Company
• NAC at ASTD

• Risk Management Team Leader, Training and Quality Assurance at Anthem Blue Cross Blue Shield
• Risk Management Operations Systems Analyst at Anthem Blue Cross Blue Shield
• Underwriting Technical Trainer at Trigon Blue Cross Blue Shield
• Medical Underwriting Analyst at Blue Cross Blue Shield of Virginia

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Education

• Virginia Polytechnic Institute and State University

Recommended

12 people have recommended Sardek

Connections

263 connections

Industry

Management Consulting

Sardek Love’s Summary

Sardek is an internationally recognized consultant, Motivational and Keynote speaker, and training and development expert. Sardek specializes in providing consulting in the areas of management and leadership development, production and operations management, employee engagement, customer engagement, customer service, and behavioral assessments. Through his many years of experience working in Corporate America and his work providing consulting internationally, he developed a significant amount of expertise. Through this expertise, he helps organizations, teams, and individuals maximize performance and deliver results that endure.

We:

- Assess your current leadership effectiveness and determine what's working and what's not

- Teach employees a communication model that will increase collaboration, decrease conflict, improve accountability, and enhance service delivered to internal and external customers

- Assess employee engagement and identify the appropriate strategies that will increase employee retention and attraction of top talent, even in challenging markets

- Show you a comprehensive employee development model that creates key links between your performance management and training and development initiatives in a manner that will increase employee productivity thereby reducing operating cost and waste

Sardek Love’s Specialties:

Management and leadership development, employee engagement, customer service, customer engagement, motivational and keynote speaking, behavioral assessments (Myers Briggs Type Indicator, DiSC), strengths assessment (Gallup Strengthsfinder), communication strategies, conflict management, performance management, production and operations management, organization development, social networking, SWOT analysis, competitive analysis, and non-profit leadership

Sardek Love’s Experience

• President and Founder

  Infinity Consulting and Training Solutions

  (Management Consulting industry)

  December 2006 — Present (3 years )

  I founded Infinity Consulting and Training Solutions (ICTS) to provide a variety of consulting and training services designed to help organizations meet their goals and objectives. My firm works in partnership with organizational leaders to identify business solutions that are attainable, measurable, and specific to meet our client's needs.
  
  We have a proven success record working with global organizations providing consulting and contract training services throughout the United States as well as the United Kingdom, Indonesia, Malaysia, Singapore, Kuwait, United Arab Emirates, Jamaica, Angola, Nigeria, and Australia.
  
  Our consulting and training services cover the following areas of expertise:
  Leadership Development
  Performance Management
  Customer Service
  Teambuilding
  Training and Development
  Myers Briggs Type Indicator (MBTI) Assessments
  Keynote speeches and other speaking engagement

• Program Manager (Level 3 Associate)

  Booz Allen Hamilton

  (Privately Held; 10,001 or more employees; Management Consulting industry)

  November 2005 — December 2006 (1 year 2 months)

  *Responsible for managing the vendor relations for all vendors who provide learning solutions to the Firm
  *Work in collaboration with internal curriculum advisors to identify needs and bring about value added and very targeted learning solutions

• Field Underwriting Manager

  MetLife Insurance Company

  (Public Company; 10,001 or more employees; MET; Insurance industry)

  February 2002 — November 2005 (3 years 10 months)

  Managed the risk for the block of business (Life, Short-term and Long-term Disability, and Dental products) sold in the state of Maryland, Virginia, and the District of Columbia.
  
  Responsible for the production and operations management for the metro Washington DC office

• NAC

  ASTD

  (Management Consulting industry)

  2002 — 2005 (3 years )

  The National Advisors for Chapters (NAC) are distinguished ASTD chapter past presidents who serve as national volunteer advisors to the Chapter Services Team and chapter leaders. The chair of the NAC also serves on the ASTD Board of Directors. NAC members serve three-year terms and are charged with providing strategic direction and leadership in the development and support of ASTD chapters and members.
  
  During my tenure, I served in a variety of roles and special projects and culiminated my tenure by serving as the Chair of the NAC Selection committee - the committtee responsible for managing the extremely competitive process of selecting new NAC members.

• Risk Management Team Leader, Training and Quality Assurance

  Anthem Blue Cross Blue Shield

  (Public Company; 10,001 or more employees; WLP; Insurance industry)

  August 1999 — February 2002 (2 years 7 months)

  *Managed the Underwriting Technical Training and Quality Assurance programs for all Individual Lines of Business (under and over 65 age groups)
  
  *Key member of the Risk Management Strategy team - this team developed the risk strategies associated with each medical condition

• Risk Management Operations Systems Analyst

  Anthem Blue Cross Blue Shield

  (Public Company; 10,001 or more employees; WLP; Insurance industry)

  October 1995 — August 1999 (3 years 11 months)

  *Developed reports and analyzed sales, underwriting, and productions and operations trends in order to make market and operational recommendations to senior leadership
  
  *Provided user support to the users of the Individual Business Underwriting system
  
  *Key member of the Risk Management Strategy Team - responsible for analyzing data to used to develop recommendations for business strategy

• Underwriting Technical Trainer

  Trigon Blue Cross Blue Shield

  (Public Company; 5001-10,000 employees; TG; Insurance industry)

  July 1994 — October 1995 (1 year 4 months)

  *Trained all levels of Underwriting functions
  *Developed training using Instruction Design principles
  *Conducted Needs Assessments to identify gaps in knowledge and skills

• Medical Underwriting Analyst

  Blue Cross Blue Shield of Virginia

  (Non-Profit; 5001-10,000 employees; Insurance industry)

  March 1993 — July 1994 (1 year 5 months)

  *Assessed medical risk and determine eligibility of applicants for all Individual Health insurance products offered by Anthem.
  
  *As the first Underwriter to process applications, I created initial workflow procedures in accordance with the release of a new Individual Health Maintenance Organization (HMO) product.

Sardek Love’s Education

• Virginia Polytechnic Institute and State University

  B.S. , Marketing Education , 1986 — 2002

Additional Information

Sardek Love’s Groups:

ASTD (www.astd.org), Metro DC Chapter of ASTD (www.dcastd.org), University of Maryland Baltimore County (UMBC) Instructional Systems Design Graduate Program Advisory Committee, Fairfax County United Way Regional Advisors Council

•    Global Worker
•    Professional Speakers and Seminar Leaders
•    Consultants Network
•    Workplace Learning and Performance Forum
•    ex Met
•    Insurance Professionals
•    ASTD National
•    Metro DC Chapter of ASTD Members
•    SpeakerMatch
•    Virginia Tech Alumni Group
•    Oil and Gas Community
•    FEDERAL BIZ Network - Government Stimulus Teaming Jobs PMI Consulting Funding Sales Opportunities
•    CBODN - Chesapeake Bay Organization Development Network
•    ASTD NAC Alumni
•    PhoeniX-Factor
•    Business Planning Network
•    Managing a Multi-Generational Workforce

Sardek Love’s Honors:

During Sardek's Presidency of the Metro DC Chapter of ASTD (www.dcastd.org), the chapter was recognized as Chapter of the Month for August 2007

During Sardek's Presidency of the Metro DC Chapter of ASTD (www.dcastd.org), the chapter received the Chapter Excellence Award in Membership for 2007

As a member of the prestigious ASTD National Advisors for Chapters (NAC), Sardek and his fellow NAC Members were awarded the 2003 Chapter Staff / Partnership Award by ASTD CEO Tony Bingham

Sardek Love’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch