
Senior Admin Analyst for Community Development at City of Henderson
Las Vegas, Nevada Area

Senior Admin Analyst for Community Development at City of Henderson
Las Vegas, Nevada Area
Accomplished and multi-dimensional leader with demonstrated and impressive achievements in the management of complex work processes. Solid project management experience with skill to identify and develop opportunities to accelerate expansion, increase revenue, and improve profit through process improvement. Committed and resourceful with a broad range of strategic planning and client service experience. Exceptional communication and presentation skills with the ability to network, collaborate, negotiate, and maintain positive partnerships. Proficient in the management of a diverse range of departments, professionals, and programs. Adept at setting, expecting, and achieving high standards of quality. Recognized for balanced judgment, stability, and capacity to steer consensus among core business disciplines with diverse agendas and visions.
Business Plans Budget Forecasting Change Management Expense Control
Finance Management Contract Negotiations Policy Development
Strategic Planning Project Management Team Leadership Staff Management
marketing plans
(Government Agency; Government Administration industry)
July 2008 — Present (1 year 7 months)
(Educational Institution; Higher Education industry)
January 2008 — July 2008 (7 months)
Instrumental in launching Touro University Nevada Practice Plan including formulating policies and procedures for manuals, budgeting, HIPAA, administration, marketing, and PR. Administered credentialing, billing, reimbursement, and negotiation of electronic medical records system purchase. Recruited, hired, and managed six professional staff, formulated marketing strategies, and facilitated training on regulatory compliance.
* Championed development of grant application and secured funding for a joint program with Nevada Homeless Youth focused on providing health care to less fortunate youth.
(Educational Institution; Higher Education industry)
August 2005 — December 2007 (2 years 5 months)
Administered all accounts receivable activities for the university. Worked with students to oversee billing, financial aid, debt management, and budgeting. Received, posted, and dispersed electronic funds transfers from federal and private lenders. Managed $4M in daily fund transfers. Calculated and delivered student loan checks. Coordinated new student orientation, presentations, and revenue projects. Implemented procedures for tuition reimbursement from class withdrawal.
* Collaborated with CEO to successful create and execute University wide budget during the absence of a Director of Finance.
* Reduced total processing time for student loan checks by eight days by introducing an online tuition payment systems and more efficient processing procedures.
* Integral staff member during the launch of policies and University website.
(Health, Wellness and Fitness industry)
June 2004 — July 2005 (1 year 2 months)
Provided leadership to 15 employees within an OB/GYN office accountable for patient resolution, scheduling, balance of charges, payroll auditing, billing, and HR. Researched and analyzed product offers and recommended new ancillary services. Recommended process improvements and issue resolution methods. Resolved complaints and administered payment plans with patients. Gained proficient knowledge of practice management, HR, payroll, front desk procedures, medical records, referrals, scheduling, and billing.
* Increased collections rate on pregnancies’ from 23% to 89% by implementing strategies to council and assist patients.
* Improved collection rate on cash pay patients by 58% by restructuring company policy to collect upfront payment from cash pay patients.
* Instrumental in guiding the transfer from manual to electronic medical records, including training of staff, by facilitating training classes, monitoring individual training, and collaborating with records department to analyze programs in order to establish procedures for electronic filing.
M.B.A. , New Venture Management , 2006 — 2008
B.S. , Health Care Administration , 2002 — 2006
UNLV MBA