
Owner at The Social Guru Solution
San Francisco Bay Area

Owner at The Social Guru Solution
San Francisco Bay Area
Multitalented, team-oriented and experienced support person with excellent computer and marketing skills who can blend creative, interpersonal, and administrative skills that meet and exceed goals in both a Fortune 500 environment as well as small corporations.
Custom Marketing Solutions, Sales Training, Business Development, Strategic Market Plans, Project Management, Photoshop CS3, Illustrator CS3, Flash, Fireworks, HTML, CSS, MS Office, Crystal Reports, and SQL
(Privately Held; Translation and Localization industry)
November 2009 — Present (2 months)
(Non-Profit; Mental Health Care industry)
May 2009 — Present (8 months)
Part-time position working in a drug rehab center with Adolescents on the weekends!
(Online Media industry)
October 2000 — Present (9 years 3 months)
A consulting firm for facebook applications, marketing, and design. I help small operations become profitable, put together targeted marketing materials, and in general help business get turned around.
(Online Media industry)
May 2008 — November 2009 (1 year 7 months)
A Software Application start up company, that began in March of 2008. Rental Address provides a software application to apartment based consumers allowing residents to pay rent on-line, maintenance request, and more. I came on board as the first employee in support and operations function. Serving a key roll in interfacing between our clients, sales, design, and technical support for our team. In this role I wore many "hats" as I proved support for our growing customer base handling technical support and trouble shooting, laid the grown work for policies and procedures, handled all billing, supported sales in contract management, and start-up. I also helped our engineers and designers in making sure that we were compliant with ADA procedures, Fair Housing Act, and the Digital Millennium Copyright Act of 1998.
(Public Company; MEDW; Computer Software industry)
2008 — 2008 (less than a year)
Temporary Consulting Project: Created custom marketing solutions for the Red Cross.
(Privately Held; Financial Services industry)
September 2006 — April 2008 (1 year 8 months)
Provided top of the line sales and customer service, differentiating from the competition through product knowledge, service, and making the customer feel comfortable. Meet quota for effectiveness, and volume funded, provided excellent customer service, administer 3 part sale from beginning to end: Intro Call –verify information and get credit authorization, E-Link/Apples-to-Apples comparison, Presentation – Pitch. Maintained contact with In-Process customers a minimum of 2 times per week. Contacted new leads as soon as they come through. Sent intro e-mail within one hour of contacting or attempting to contact a new lead. Called all open leads a minimum of three times per day. In process files that are no longer showing interest should be moved. Communicated effectively with all personnel to build a high level of trust and cooperation. Demonstrated exceptional communication skills, with the ability to build rapport and effectively communicate the products and services.
(Hospitality industry)
October 2007 — January 2008 (4 months)
Temporary Consulting Project: Developed customized marketing solutions based on clients advertising needs, helped with business development, expansion, product placement, and developed an extensive sales training program.
(Public Company; CEG; Utilities industry)
January 2007 — December 2007 (1 year )
Temporary Consultant Project: During a new accounting software roll-out, many divisions of Constellation Energy had many quality assurance issues. I came in as a consultant to help with Data Analysis of funds allocated within the company. Once we found missed placed funds, purchase orders, and vendor information we used a SQL database to correct the necessary information. Completing the project over 2 Million dollars were re-allocated to their correct department and reports were produced via Crystal Reports.
(Privately Held; Consumer Goods industry)
2006 — 2007 (1 year )
Independent Consulting Project
Masters , Clinical Psychology , 2006 — 2008
2002 — 2006
Scrapbooking, Reading, watching movies, shopping, decorating, finding new projects to learn more from
Castle Point Mortgage: 2006 Rookie of the Year, Effectiveness Non LT 1st Runner Up, Funded over 5 million in loans, always meet quota above and beyond, November 2006 sold 23 loans, subsequent months sold on average 10 to 15 loans.