Saptha Wanniarachchi

Current

IT Manager (Sri Lanka) at SML

Past

IT Manager at AAA Trading & Travels
Tech. Service Manager at Asters Maldives (IBM-BP)
Field Engineer- Corporate Solutions at Wescom Information Technology (PVT.) LTD - Sri Lanka

Workshop Engineer/Computer Technician at IDM Technology Solutions (PVT.) LTD - Sri Lanka

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1 more...

Education

National Youth Center
Microsoft
Open University of Sri Lanka

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Recommended

6 people have recommended Saptha

Connections

106 connections

Industry

Computer & Network Security

Websites

Saptha Wanniarachchi’s Summary

Qualified IT professional with experience in managing software and hardware systems based on world-class "Micros-Fidelio" technology seeking a position as IT Manager where I may contribute my expertise in keeping systems up and running for 24 hours and managing backups and security.

Saptha Wanniarachchi’s Specialties:

Staff & Project Management,Security consultation for websites and networks,Hardworking and dedicated,Testing and review,
Able to communicate with staff at all levels of the organization

Saptha Wanniarachchi’s Experience

IT Manager (Sri Lanka)

SML

(Privately Held; 1001-5000 employees; Textiles industry)

April 2008 — Present (7 months)
IT Manager

AAA Trading & Travels

(Hospitality industry)

November 2006 — March 2008 (1 year 5 months)

 Support information system within the resort using appropriate systems management procedures and practices to ensure the operating effectiveness and integrity of data,
Perform administration and troubleshooting of all PMS-related issues in Opera, Micros, ACCPAC and Materials Control to ensure minimal downtime of servers and clients,
Fulfill 24 hour on-call duties as required by the property
Tech. Service Manager

Asters Maldives (IBM-BP)

(Retail industry)

April 2004 — October 2006 (2 years 7 months)

Managed customer relations as part of the Technical Support team
Provided technical support and total IT solutions to the customer base
Maintained IBM products warranties in Maldives
Responsible for Repair and support for IBM desktop/ThinkPad and X Series Servers
Led and trained the Technical Support team
Local webserver and CRM Application Administration
Installed IBM servers and provided security solutions and WIFI solutions
Promoted maintenance agreements
Field Engineer- Corporate Solutions

Wescom Information Technology (PVT.) LTD - Sri Lanka

(Privately Held; 11-50 employees; Computer Networking industry)

January 2004 — March 2004 (3 months)

Provided solutions to basic problems encountered at customer sites
Repaired and performed troubleshooting on HP, IBM, Asus, ASRock and C-Net products
Configured, upgraded and serviced HP Servers, IBM Notebooks and unbranded/branded desktop/workstation products
Promoted maintenance agreements
Workshop Engineer/Computer Technician

IDM Technology Solutions (PVT.) LTD - Sri Lanka

(Privately Held; 51-200 employees; Computer Networking industry)

January 2001 — December 2003 (3 years)

Assembled PCs and installed operating and application software
Performed troubleshooting run time errors on software and hardware
Installed and configured Compaq PROLIANT and IBM NETFINITY/X Series servers
Implemented and performed troubleshooting of LAN Networks
Conducted training programs for A+ Certification
Performed product presentation

Saptha Wanniarachchi’s Education

National Youth Center

Computer Hardware & Micro Electronics 2000 — 2001

Activities and Societies:

Computer Hardware Engineering Diploma (Full-time) conducted by National Youth Service Council (N.Y.S.C) Sri Lanka.
* Micro Technology
* Electronics.
* Digital Technology.
* Electrical Principals.
* Introduction to Networking & Internet.
Microsoft

MCSE, IT,Computer,Networking,Microsoft, 1999 — 2001

Activities and Societies:

Installing, Configuring and Administering Microsoft Windows 2000 Professional
Troubleshooting procedures (70-210)
Installing, Configuring and Administering Microsoft Windows 2000 Server. ( 70-215)
Managing a Microsoft Windows 2000 Network Environment ( 70-218)
Installing, Configuring, and Administering Microsoft Exchange 2000 Server ( 70-224)
Designing a Microsoft Windows 2000 Network Infrastructure. ( 70-221)
Implementing and Administering a Microsoft Windows 2000 Network (70-216)
Open University of Sri Lanka

1999 — 2000