Sandra Parker

Sandra Parker

Customer Service Manager at Lulu.com

Raleigh-Durham, North Carolina Area

Current
Past
Education
  • University of North Carolina at Chapel Hill
  • Alamogordo Senior High School
Connections
346 connections
Industry
Publishing
Websites

Sandra Parker’s Summary

Responsible for unveiling new opportunities for schools, businesses and associations to self-publish their content through Lulu.

Sandra Parker’s Specialties:

program development, customer liasion, salesforce.com, presentation and negotiation skills, voice over experience, accounts receivable management, inventory control management, light business contract management, contract negotiation, strategic sales strategy, process development and management, linux and open source technologies knowledge and experience, light system administration, technical support experience (installation of Linux operating system and troubleshooting)


Sandra Parker’s Experience

  • Customer Service Manager

    Lulu.com

    (Privately Held; Publishing industry)

    December 2008Present (8 months)

  • "Voice of Red Hat"

    Red Hat

    (Public Company; 1001-5000 employees; RHT; Computer Software industry)

    February 1998Present (11 years 6 months)

    Voice of phone menu for most of Red Hat's North American offices.

  • Business Development Specialist, Education

    Lulu Enterprises, Inc.

    (Public Company; 1001-5000 employees; RHT; Computer Software industry)

    January 2008September 2008 (9 months)

    Actively pursue opportunities in the educational sector to establish publishing and print relationships. Focus on community colleges, technical colleges, and K-12. Very active partnership with the National Institute for Staff and Organizational Development (NISOD). We provide the NISOD Community Press partnership for all of the 700+ NISOD member schools. For more information visit http://www.lulu.com/partners/NISOD.

  • Account Executive, Inside Sales-Telecommunications

    Red Hat

    (Public Company; 1001-5000 employees; RHT; Computer Software industry)

    March 2006January 2008 (1 year 11 months)

    Global account management for telecommunications partners of Red Hat. Worked with four field sales representatives to actively pursue, sell to, manage and upsell to Red Hat's telecommunication vertical. Followed up on new leads, facilitated conference calls, onsite visits, processed orders, tracked orders, collected accounts receivables, managed special projects and acted as liasion between partner and Red Hat.

  • Runtime Partner Account Executive

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    March 2004March 2006 (2 years 1 month)

  • ISV and IHV Account Manager

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    June 2003March 2004 (10 months)

  • Sales Development/Lead Generation Representative

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    June 2002June 2003 (1 year 1 month)

  • Customer Service Representative

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    December 2001June 2002 (7 months)

  • Installation Support Technician

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    May 2001December 2001 (8 months)

  • Customer Order Management Rep/Acct Mgr/Collections

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    July 1999May 2001 (1 year 11 months)

  • PreSales Technical Support Representative

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    February 1999July 1999 (6 months)

  • Receptionist

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    December 1998February 1999 (3 months)

  • Accounts Receivable Manager

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    September 1997December 1998 (1 year 4 months)

  • Inventory Control Manager

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    April 1998November 1998 (8 months)

  • Executive Assistant to Bob Young, Mark Ewing

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    September 1997January 1998 (5 months)

  • Sales Representative

    Red Hat, Inc.

    (Public Company; 1001-5000 employees; RHAT; Computer Software industry)

    February 1997September 1997 (8 months)

  • Teller Coordinator

    First Union National Bank

    (Public Company; 10,001 or more employees; Banking industry)

    May 1994February 1997 (2 years 10 months)


Sandra Parker’s Education

  • University of North Carolina at Chapel Hill

    B.A. , English , August 1990May 1994

    Activities and Societies:
    Carolina Athletic Association, Black Student Movement, Carolina Fever, Intervarsity Christian Fellowship, Freshman Camp, Campus Y Member
  • Alamogordo Senior High School

    Diploma , High School , 19861990


Additional Information

Sandra Parker’s Websites:

Sandra Parker’s Interests:

golf, music, singing, dancing, gardening, reading, new technologies, SCRAPBOOKING


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