Freelance Experience Architect
London, United Kingdom
Freelance Experience Architect
London, United Kingdom
Over 6 years’ professional experience both agency- and client-side in industries including healthcare, telecoms, energy, public sector and entertainment.
Excellent leadership and interpersonal skills that lead, challenge and motivate creative teams, refined by leading teams of up to 10 designers and information architects.
Extensive experience presenting to clients and refining solutions from conception to implementation.
Expert knowledge of the range of IA activities, including wireframes, sitemaps, persona creation, user journeys and research and testing activities.
Information architecture, user research and testing, persona and flow development, participatory design, visual awareness, content strategy, stakeholder management, workshop facilitation, project management,
(Public Company; 10,001 or more employees; VOD; Telecommunications industry)
July 2008 — Present (4 months)
(Privately Held; 501-1000 employees; Gambling & Casinos industry)
May 2008 — June 2008 (2 months)
Work under NDA
(Health, Wellness and Fitness industry)
October 2007 — May 2008 (8 months)
The Map of Medicine is a web-based visual representation of evidence-based patient care journeys.
My role involved leading user experience activity on streams of work to move the product into richer integration with clinical systems and customer workflows.
(Public Company; Internet industry)
April 2004 — October 2007 (3 years 7 months)
Manager of Information Architecture with responsibility for delivering and overseeing end-to-end user experience from research and requirments-gathering to solution delivery