Entrepreneur
Washington D.C. Metro Area
- Current
-
- Entrepreneur at -
- Past
-
- Product Manager at Angel.com
- Software Engineer at Angel.com
- Software Associate at Barclays Capital
- Education
-
- University of Manchester
- Universidad Complutense de Madrid
- Recommended
-
1 person has recommended Sam - Connections
-
431
connections
- Industry
- Computer Software
- Websites
Sam Aparicio’s Summary
I am one of the founders of Angel.com, a disruptive company serving businesses with a SAAS offering that revolutionizes the world of telephony.
I have a knack for practical product innovation, or the pursuit of profit through addressing new user needs.
Areas of competence
- Product Design
- Product Management
- Product Development
- Data Center Operations
Areas of specialty
- Telecom 2.0
- SMB market
- SAAS / On-demand business delivery
- Product design and management
My interests
- Collaboration and social software
- Viral product design
My beliefs
- Tell it like it is
- Only, no matter what, no matter who, hire people with integrity
- Ego gets in the way. Stock clears the mind.
- Trust but verify
Hire me to:
- Build a high performance technology organization or take a good one to the next level
- Leverage existing IP assets used in an ISV model into a SAAS offering.
- Create a breakthrough product involving any of my areas of specialty / interest
- Stabilize an existing offering and turn uptime into a competitive advantage
- Increase the velocity of your product offering or decrease its service intensity
- Grow a first-attempt SAAS infrastructure into a highly fault tolerant enterprise SAAS infrastructure.
- Power a mid-market initiative in the telco space targetted at an existing B2B user space
- Add a telco dimension to an online B2B offering
Sam Aparicio’s Specialties:
Product Development, Project Management, Technology Evangelism, Speech Technology, Telephony, Product Innovation, Agile Management, Technical Leadership, Technical Career Development
Sam Aparicio’s Experience
-
Entrepreneur
-
(Computer Software industry)
April 2009 — Present (4 months)
More to come.
-
CTO
Angel.com
(Privately Held; Telecommunications industry)
September 2007 — March 2009 (1 year 7 months)
RESPONSIBILITIES:
- Product Management & Strategic deals
- Software Development & QA
- Data Center Operations
- Security & Compliance
ACCOMPLISHMENTS:
- Decreased outages by HALF
- Re-implemented technology stack from startup-mess to telco-grade
- Released the most significant product upgrade in the company's history
- Retained top talent while transforming the technology team into a best-in-industry R&D and Operations organization twice its original size
- Solved stereotypical tensions between innovation and uptime.
- Managed over $10M in annual expenditure
- Achieved PCI compliance
I LEARNED HOW TO:
- Motivate technical people while keeping them accountable for the results
- Manage through managers without either micromanaging or losing track of the outcomes
- Execute a portfolio of projects while making sure that the business' top priorities come out on top
- Turn a chronic crisis into a positive environment that leads to results
- Get a great deal with vendors -
VP, Products & Strategy
Angel.com
(Privately Held; Telecommunications industry)
November 2005 — September 2007 (1 year 11 months)
RESPONSIBILITIES:
- Product Management
- Coporate Planning
- Corporate Development
- Financial processes
ACCOMPLISHMENTS:
- Established the first college recruiting program in the company, attracting top talent from Ivy League schools at reasonable prices
- Created the first set of standard revenue tracking reports and implemented the systems responsible for producing the reports in an automated manner
- Led the efforts that yielded our first deep integration with a partner, Salesforce.com, and was able to launch a support desk ticketing product as part of the original Appexchange release
- Provided the conceptual framework for career growth at Angel.com, framing seniority and the kinds of accomplishments that would lead to promotions for both technical and business employees -
Director, Product Management
Angel.com
(Privately Held; Telecommunications industry)
April 2004 — October 2005 (1 year 7 months)
RESPONSIBILITIES:
- Product design and development
- Positioning, messaging and launches
- Beta programs
ACCOMPLISHMENTS:
- Re-invented an SMB product as an Enterprise product
- Built breakthrough functionality such as Data / Logic Pages, Call Analyzer
- Built my first public web service, the Angel Outbound API -
Product Manager
Angel.com
(Privately Held; Telecommunications industry)
April 2002 — March 2004 (2 years)
My very first product was a "Personal Assistant", a voice application that would find you on a variety of office and cell phones and would manage your voicemail for you. A sort of Google Grandcentral. From this project I learned the power of personalized calling.
My second product was the Virtual Receptionist, a templated auto-attendant that allowed a small business to set up a PBX-like system in 10 minutes, using existing landlines and phones as virtual extensions. From this project I learned the importance of the evaluation cycle in product adoption.
My third product was the first version of Angel.com Site Builder that would allow a voice application to go out and "transact" with a web system. I came up with a simple, elegant web-based interface, back when IVR systems were using "ODBC" and other monstrosities to get data. From this project I learned the power of platforms, or general purpose product features that enable many users to build on top in new unanticipated ways -
Software Engineer
Angel.com
(Computer Software industry)
March 2000 — March 2002 (2 years 1 month)
In this position I learned what it means to be a professional software engineer in a team environment. This position was critical to build the skills needed to then be able to manage software engineers and respect their trade.
I learned: Agile Methodologies, especially XP, Object orientation and patterns, J2EE. -
Software Associate
Barclays Capital
(Public Company; 1001-5000 employees; Investment Banking industry)
August 1999 — March 2000 (8 months)
I started my career at Barclays Capital as an associate. Though a short stint, I had the opportunity to become exposed to software architecture concepts such as data buses and messaging middleware, transactional vs. analytical applications, application portfolio management, and fault management.
I worked mostly on a Derivatives trading platform for an exotics group spanning all the major markets around the world.
Sam Aparicio’s Education
-
University of Manchester
B.Sc , Computer Science , September 1996 — June 1999
Focus on symbollic AI.
-
Universidad Complutense de Madrid
Lic , Classical Studies , September 1992 — June 1996
- Activities and Societies:
- Hebrew & Greek studies
Sam Aparicio’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
