
Web Director at Wisconsin Alumni Association
Madison, Wisconsin Area

Web Director at Wisconsin Alumni Association
Madison, Wisconsin Area
Geek-turned-manager, a web warrior with an MBA, who lives in the space between ROI and RSS, databases and design. As both a manager and strategist, I see the big picture and the details, using iterative advancements and bold vision to achieve transformational goals: increasing traffic at one site by 500% in three years or increasing engagement by 20% in one year at another. I am always looking for new challenges, especially in Chicago.
Strategic Planning, Project Management, Web Marketing and Promotion, Brand Development and Repositioning, Web Analytics, Social Networking/Emergent Web Technology, Vendor Relationship Management, Staff Development and Motivation, Presentations and Training, Information and Workflow Design and Metaphor Creation.
(Non-Profit; Higher Education industry)
October 2006 — Present (3 years 2 months)
Conceptualized and managed web and social networking strategy for increasing traffic and engagement, creating more than 40,000 new connections in one year
Increased raw traffic by 63%, visit times by 56% and decreased bounce rate by 48% in 12 months through a combination of increased content, targeted marketing and other incremental changes based on findings from analytical tools like Google Analytics and 4Q/iPerceptions
Managed annual budget of six figures, negotiating a 31% decrease in project cost and 10% decrease in hourly rate from vendor with faster response times
Recruited staff and supervised more than 180 people working on web-related projects
I am an instigator, evangelist, co-conspirator and mad scientist in one amusing package
(Education Management industry)
January 2003 — October 2006 (3 years 10 months)
Designed and implemented strategy that increased traffic by more than 500% over three years through complete WHS web redesign, integrated with brand repositioning project
Initiated and managed e-commerce solution for WHS
Introduced and expanded blogging as internet tool (MovableType), designed first content syndication project in the state using RSS (1,000 extra visits/day)
(Government Administration industry)
June 2001 — January 2003 (1 year 8 months)
Managed and designed WisDOT Corporate University and intranet
Advised on development of WisDOT internet redesign (1,500 pages) and trained web managers
(Internet industry)
August 2000 — January 2001 (6 months)
Consulted on and developed internet e-commerce and content management strategy
Initiated Vendor Demo Pages project to bring in more clients
(Privately Held; Computer Software industry)
October 1998 — June 2000 (1 year 9 months)
Created and administered dynamic intranet/extranet using Lotus Notes back-end
Produced, installed and maintained web presence
MBA , 2004 — 2006
BA , Political Science, focuses in Studio Art and Speech Comm , 1990 — 1994
Co-wrote Content Management Systems: Tools of the Trade (Peer Information , 2002)
Silver Award for Best New Alumni Program from CASE V in 2008, Webby Award 2004 from the Wisconsin Library Association for “Best” and “Coolest” website, won Lyman Draper Award from Wisconsin Historical Society in 2004 and 3 DBM Administrator’s Awards at WisDOT in 2002
Guest lectured on web at UW-Madison – February 2004, March 2005 and November 2006
Wrote articles on web strategy and blogging for A List Apart and WebReview.com