
Consultant, E-commerce and Multi-Channel Strategy
Greater Seattle Area

Consultant, E-commerce and Multi-Channel Strategy
Greater Seattle Area
I am a seasoned retail and online industry veteran with over 20 years of leadership success spanning brick & mortar, catalog and e-commerce channels.
My extensive experience covering merchandising, marketing, product development, web site operations and strategic planning functions.
I help companies of all sizes define their online presence and maximize results through solid execution.
Strategic Planning, Merchandising, Marketing, Product Development, Web Site Operations, Customer Experience Development.
(Retail industry)
November 2006 — Present (3 years 1 month)
I work with companies of all sizes to maximize the effectiveness of their online presence. Examples of my services include:
• Strategic Planning
• Website strategy and online experience development
• Product assortment planning & development
• Brand and Direct Marketing planning & development
• Business process and organizational improvement
• Meeting facilitation
• Interim general management or executive services
(Public Company; 1001-5000 employees; Consumer Goods industry)
January 2005 — November 2006 (1 year 11 months)
Overall P&L responsibility for Expedia.com ($9B annual gross bookings, $900M annual revenue)
Led team of 130+, including merchandising, marketing, site/creative design, store operations, analytics, advertising sales, and product line oversight.
(Public Company; 51-200 employees; Consumer Services industry)
August 2003 — December 2004 (1 year 5 months)
Responsible for marketing, creative, member care and customer acquisition teams.
Defined and led brand positioning and strategic planning efforts
(Public Company; 5001-10,000 employees; Apparel & Fashion industry)
July 1997 — July 2002 (5 years 1 month)
Responsible for all aspect of e-commerce strategy, execution and P&L performance.
Led team of 35 online merchants, marketers, site developers, designers and and analysts
BA , Theatre, English , 1978 — 1982
Member, Shop.org
Board of Directors, Local Marketers; a Seattle based company focused on local search marketing for small/medium sized businesses.
Advisory Board, Realself.com, a Seattle based company focused on anti-aging community and content for women over 40.