Cenk Sagnak

Current

IT Management Consultant at IBM

Past

Assistant Vice President of Service Delivery at Finansbank
Assistant Vice President of Technical Support at Finansbank
Manager of Technical Support at Finansbank

Assistant Manager of Technical Support at Finansbank
IVR and MIS Authority at Interbank
Network Manager at Citibank Turkey
Network Supervisor at Citibank Turkey
Data Communication Technician at Turkish Airlines

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5 more...

Education

University of Portsmouth
Preston University
Bogaziçi Üniversitesi

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Recommended

10 people have recommended Cenk

Connections

209 connections

Industry

Information Technology and Services

Websites

IBM
Bumed

Cenk Sagnak’s Summary

This role provides management consulting to client IT and Business Executives who are responsible for managing and delivering IT related services to their end user community or external customers. This role also define the business drivers and associated IT capabilities and services that are required, develop the IT capabilities and implement the IT business management systems required to maintain IT value and service delivery. Skill associated includes:

• Advise on IT Management System - IT Organization & Staffing
• Advise on IT Process Model - IT Services & IT Capabilities
• Advise on IT Value & Cost Management Systems
• Develop Initiatives & Transition Plan
• Develop IT Services Strategy - Solution Approach
• Analyze Client Environment - Perform IT Assessment

Cenk Sagnak’s Specialties:

EXIN / ITIL Foundation Certificate v2 & v3
ISACA / COBIT 4.1 Foundation Certificate
Service Management based on ITIL
ISO20000 (SQMF) Certificate

Cenk Sagnak’s Experience

IT Management Consultant

IBM

(Public Company; IBM; Information Technology and Services industry)

July 2008 — Present (1 year 6 months)

This role provides management consulting to client IT and Business Executives who are responsible for managing and delivering IT related services to their end user community or external customers. This role also define the business drivers and associated IT capabilities and services that are required, develop the IT capabilities and implement the IT business management systems required to maintain IT value and service delivery. Skill associated includes:

• Advise on IT Management System - IT Organization & Staffing
• Advise on IT Process Model - IT Services & IT Capabilities
• Advise on IT Value & Cost Management Systems
• Develop Initiatives & Transition Plan
• Develop IT Services Strategy - Solution Approach
• Analyze Client Environment - Perform IT Assessment
Assistant Vice President of Service Delivery

Finansbank

(Privately Held; 5001-10,000 employees; Banking industry)

March 2008 — July 2008 (5 months)
Assistant Vice President of Technical Support

Finansbank

(Privately Held; 5001-10,000 employees; Banking industry)

September 2005 — March 2008 (2 years 7 months)
Manager of Technical Support

Finansbank

(Public Company; 5001-10,000 employees; Financial Services industry)

June 2001 — September 2005 (4 years 4 months)
Assistant Manager of Technical Support

Finansbank

(Public Company; 5001-10,000 employees; Financial Services industry)

November 1999 — June 2001 (1 year 8 months)
IVR and MIS Authority

Interbank

(Public Company; 1001-5000 employees; Financial Services industry)

November 1998 — November 1999 (1 year 1 month)
Network Manager

Citibank Turkey

(Public Company; 10,001 or more employees; Financial Services industry)

September 1997 — November 1998 (1 year 3 months)
Network Supervisor

Citibank Turkey

(Public Company; 10,001 or more employees; Financial Services industry)

May 1996 — September 1997 (1 year 5 months)
Data Communication Technician

Turkish Airlines

(Public Company; 10,001 or more employees; Airlines/Aviation industry)

September 1993 — May 1996 (2 years 9 months)

Cenk Sagnak’s Education

University of Portsmouth

Strategic Business of IT 2007 — 2011 (expected)
Preston University

Information Technologies 2003 — 2007
Bogaziçi Üniversitesi

Electronics 1988 — 1993

Additional Information

Cenk Sagnak’s Websites:

IBM
Bumed

Cenk Sagnak’s Interests:

Digital Photography, Skiing, Swimming, Tennis, International Travels

Cenk Sagnak’s Groups:

Bogazici Alumni
ISACA

The Greater IBM Connection: IBM's alumni program for past and present IBM employees
BUMED-BURC Robert College and Bogazici University (Bosphorus University) Graduates Alumni
ITIL Certified Professionals
ITSMF interest (1300+)
IT Governance
Consultants Network
IT Infrastructure Library (ITIL)
ITIL-ME
Citi Global Alumni Network (Citi Network)
ITIL Managers
ISACA - IT Governance Professionals
Service management
CobiT
ITIL v2 / v3 Service Management (ITSM) and ISO 20000 + Subgroups
COBIT 4.1
COBIT - Control Objectives for Information and related Technology
IBM co/ex workers independent group
Bogazici Universitesi Mezunlari/Alumni
CA Alumni and User Group
Friends of Turkey
IBMers
IT Governance Institute
Current and Ex-IBM Employee Group
Bogazici (Bosphorus) University Alumni
Cobit Professionals
IBM Global
Turk IT
IT Service Management Professionals
CobiT Proffesionals
Information Technology Governance
itSMF International
IBM Alumni
Service Catalog and Service Portfolio Community
Implementing ITSM
IBM Turkiye
TURKISH BUSINESS NETWORK
Bilgi Yönetimi (Knowledge Management)