Ryan Taweel
Marketing Communications Manager
- Location
- Fredericton, New Brunswick, Canada (New Brunswick, Canada)
- Industry
- Online Media
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Ryan Taweel's Overview
- Current
-
- at Food Direct Canada Inc.
- Past
-
- at 1/2 Price Steaks
- at David Lord CEO
- Education
-
- St. Thomas University
- Connections
-
4 connections
Ryan Taweel's Summary
I am a second year student attending St. Thomas University located in Fredericton, New Brunswick. I have in depth experience in the fields of social media and PR marketing for small and large businesses. I am proficient in providing great customer service while maintaining a well trained and cohesive team. I have received extensive training and experience in leadership and conflict resolution in addition to developing a strong work ethic and improved organizational and communication skills.
During the time I held the position of Executive Assistant, I learned how to thrive in a fast paced environment with a great deal of responsibility. As well as how to anticipate requests and inquiries from my superiors with a high accuracy.
Because my position at Food Direct Canada Inc. will soon be coming to a close. I am searching for new employment opportunities that would allow me to put my current skills and experience to work; while enabling me to continue to acquire, and develop, further skills and experience.
Specialties
Human Resources, Product Development, Corporate PR, Conflict Resolution, Business Public Relations, Branding and Identity, Franchise Re-Developement, Franchise Launching, Online Presence, Social Media Engagement, Online Brand Perception, Teambuilding, Executive Assistance, Event Planning,
Ryan Taweel's Experience
Food Direct Canada Inc.
September 2010 – Present (1 year 6 months)
• Maintain a high level of online and social media interaction and engagement between the customers and the companies’ subsidiaries.
• Communicate with other departments to assure their reports and projects are social media integrable.
• Continuously survey customer and public opinion of the subsidiaries’ brands.
• Review and respond to comments and complaints received from customers in response to service they experienced at the company’s retail locations.
• Provide training to all employees in the Social Media/Online Presence department in how to maintain a positive public perception, as well as how to properly interact and resolve issues according to company policy.
• Provide training for employees at local retail locations in how to provide proper customer service, and follow company policies.
• Oversee development and launching of marketing campaigns, afterwards analyzing the results and determining the level of consumer engagement (success) of the campaign.
General Manager / Shareholder
1/2 Price Steaks
February 2009 – July 2010 (1 year 6 months)
• Responsible for inventory tracking, product ordering and stocking, and assuring all products are of expected quality.
• Employee hiring, dismissing, and settling of internal disputes. Keeping employee job enthusiasm at a high level to help increase productivity, and overall job satisfaction.
• Resolving and preventing customer dissatisfaction, completing returns and exchanges, and maintaining a presence on the floor while developing close bonds with repeat customers.
• Communicating with media and advertising outlets directly. Creating and tending to online social media presence, while also ensuring customers with a direct link to company at all times.
• Shareholder Duties: Attend and participate in all shareholder meetings. Problem solving, and aiding in the development of ideas for strategic growth, are both key to shareholder participation within the company.
Executive Assistant
David Lord CEO
May 2008 – February 2009 (10 months)
• Schedule commitments and prepare agendas in advance to maximize employer’s time.
• Record, transcribe, and post minutes of all meetings; as well as provide back-up data as needed.
• Arrange amenities, itinerary, trip files, meetings, and facilities as needed for business and personal travel; as well as organize smaller company events i.e. venues and catering.
• Prepare, complete, and submit expense reports for executives as well as other employees in the office.
• Update phone/mail directories for interns and trainees, and maintain a flow of information to co-workers.
• Take initiative on requests and inquiries of administrative nature, in addition to conducting requested research and preparing reports as required.
• Manage hard copy/electronic files and records.
• Coordinate janitorial and maintenance services to ensure a neat and orderly office environment.
• Maintain office supply inventory and order additional supplies as needed.
• Maintain the operation of all office equipment through performing minor service duties and arranging for routine and necessary maintenance.
• Respond to inquiries by telephone, mail, email, website, fax, or appropriately delegate the customer to the appropriate person.
• Answer multi-line telephone, take accurate messages, and screen/direct telephone calls.
Ryan Taweel's Skills
Ryan Taweel's Certifications
-
First Aid / CPR
- St. John Ambulance
- License (Emergency First Aid, CPR "A")
- June 2012
-
Super Host
- TIAPEI
-
WHMIS
- Health Canada
-
Drivers License
- Prince Edward Island Government
- License Class 5
- November 2006 to August 2012
Ryan Taweel's Education
St. Thomas University
BA, Psychology, Gerontology, Marketing
2010 – 2014 (expected)
Activities and Societies: Debate Team, Science & Technology Studies Club
Ryan Taweel's Additional Information
- Interests:
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Education, Psychology, Philosophy, Politics, Technology,Social Media, Philanthropy, Mixology, Photography, Linguistics, Design, Art, Music, Architecture, Travel,
- Groups and Associations:
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Kids Help Phone, Junior Achievement Company Program,
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- Honors and Awards:
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Honours Graduate - Three Oaks Senior High School
Contact Ryan for:
- career opportunities
- consulting offers
- job inquiries
- expertise requests
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