Web Designer with background in print design, computer technology and social media.
Greater Boston Area
- Current
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- Jr. Web Designer at Constant Contact
- Owner / Lead Designer at QuintalDesigns
- Past
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- Tier 2 Customer Service Rep at Constant Contact
- Tier 1 Customer Service at Constant Contact
- Lead Designer at The Top Half Inc.
- Recommended
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10 people have recommended Ryan - Connections
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100
connections
- Industry
- Design
- Websites
Ryan Quintal’s Summary
Expert in Adobe Photoshop, Illustrator, Dreamweaver. With Extensive background in developing websites, experienced with HTML, CSS, XHTML, as well as content management intergration using Drupal, e107, and Joomla.
Print and silkscreen design work mainly in Adobe Illustrator, InDesign, Pagemaker, and QuarkXpress.
Customer service and sales experience with a variety of companies, with achievements in quality goals, standards, product knowledge, special projects and productivity.
Ryan Quintal’s Specialties:
Branding and Identity, Logo Design, Web Developement, Film output, 4-color process, pre-press, XML, HTML, JavaScript, usability, CSS, Illustrator, Photoshop, Dreamweaver, Flash, Drupal, e107, Joomla, 3DS Max, TrueSpace 3D
Ryan Quintal’s Experience
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Jr. Web Designer
Constant Contact
(Public Company; CTCT; Computer Software industry)
November 2008 — Present (1 year 1 month)
Worked on building the high visibility Constant Contact acquisition site constantcontact.com, Used Akamai and Clear Case to deliver website code into production. Worked cross teams with engineering and marketing, Aided in developing brand iconography.
In conjunction with marketing worked on website redesign and re-architecture within a scrum and kanban environment.
Participated in, and analyzed usability studies and user acceptance tests. Helped work within and develop the Constant Contact brand. -
Owner / Lead Designer
QuintalDesigns
(Design industry)
March 2004 — Present (5 years 9 months)
QuintalDesigns is a online portal of training resources for designers of all types. Messaging, Commenting, Updates, Downloads, and anything else we could think of. We also offer professional design services, such as Email Design, Website Design, Logo Design, and Identity Package design.
QuintalDesigns has been featured on several websites including VectorTuts.com -
Tier 2 Customer Service Rep
Constant Contact
(Public Company; CTCT; Computer Software industry)
June 2008 — November 2008 (6 months)
Advanced customer service to support tier 1 customer service reps through chat, e-mail and personal consultation. Special projects included creation of websites, social networking platform, developing team logos and branding and writing FAQ's for internal and external knowledge bases.
Experience fixing and troubleshooting customer created HTML, XHTML, CSS, Images, and E-mail campaigns.
Worked with customer via RightNow and Clear Quest Ticketing systems, Remote session software, phone, chat, and e-mail to deliver a top customer service experience -
Tier 1 Customer Service
Constant Contact
(Public Company; CTCT; Computer Software industry)
July 2007 — June 2008 (1 year )
Tier 1 Customer Support, for general troubleshooting, technical issues, and software coaching, trained in product knowledge and monitored on quality and productivity on monthly basis. Achieved top standards in both.
Developed strong knowledge of compliant related practices and technologies accepted throughout the e-mail marketing industry. -
Lead Designer
The Top Half Inc.
(Printing industry)
May 2006 — July 2007 (1 year 3 months)
Silk Screen designer, and project management. I oversaw the art department, produced customer artworks; and worked in brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. I implemented google adsense as well as ran an adwords campaign. Along with heavy use of Illustrator, Photoshop, and Dreamweaver especially in the case of Silk Screen Design for color separations.
Additional Information
Ryan Quintal’s Websites:
Ryan Quintal’s Interests:
Design Software, Playing Piano, Music, Videogames, Software Developement, Building Computers, Creating Websites, UI Design, Podcasting, Tutorial Writing
Ryan Quintal’s Groups:
Greater Lowell Technical High School Advisory Board, Devious Devs, The Double Yellow
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User Experience -
Agile -
Agile Bazaar
Ryan Quintal’s Honors:
(GLTHS) Top in Class: Graphic Design 2004, Silver Key: Boston Globe Art Award, 3rd Place New England Piano Champion: ATAM
Ryan Quintal’s Contact Settings
Interested In:
- expertise requests
- business deals
- reference requests
- getting back in touch
