
Credit Card Debt Savior, Personal Debt Consultant, Debt Relief, Debt Negotiation & Settlement, Certified Debt Arbitrator
Phoenix, Arizona Area

Credit Card Debt Savior, Personal Debt Consultant, Debt Relief, Debt Negotiation & Settlement, Certified Debt Arbitrator
Phoenix, Arizona Area
Customer focused self driven professional containing abundant knowledge about credit and debt collection practices with nearly a decade of experience. My primary goals include affordable expert advice and convenient availability to any potential or existing clients. I believe in keeping a commitment to always actively help clients achieve success with their debt struggle through dedicated support and encouragement.
Certified Debt Arbitrator with excellent negotiation, client management and communication skills. Consistently looks for new ideas to improve old methods. Well organized, flexible, adept in high volume call center environments.
(Sole Proprietorship; Financial Services industry)
October 2008 — Present (1 year 2 months)
Compliance trained with focus on full disclosure for debt settlement programs. Extensive knowledge regarding consumer lending, credit reporting and collections. Highly proficient with debt resolution alternatives. An expert in credit collections turned advocate for consumers needing debt relief.
(Financial Services industry)
November 2007 — October 2008 (1 year )
Generated enrollments of new clients for debt negotiations; including going over program terms, conditions and resolving concerns. Instructed management team in the implementation of a new online database used in customer enrollments and client note tracking. Trained coworkers in the use of the new online system; freeing up their time to focus more on the client.
(Public Company; GE; Financial Services industry)
July 2002 — October 2007 (5 years 4 months)
Team Lead and Consistent Top Producer for various debt portfolios. Processed Unsecured and Secured Debt Collections. Extensive FDCPA and Bank Compliance Regulations training. Executed strong communication, negotiation and problem analysis and resolution skills.
(Privately Held; Financial Services industry)
December 2000 — July 2002 (1 year 8 months)
Evaluated sub-prime delinquent car loans for repossession. Assigned, Opened, and Closed repossession assignments. Utilized skip tracing to assist vendors in locating debtors and collateral.