
Senior Executive: Operations, Marketing, Advertising and CRM
Greater Detroit Area

Senior Executive: Operations, Marketing, Advertising and CRM
Greater Detroit Area
(Automotive industry)
2007 — Present (2 years )
SCI provides solutions for organizations looking to improve business results by effectively placing their people, processes, and technology around the customer experience. SCI's software gives you a single view of the customer, a complete picture from all points of contact. This helps everyone in your enterprise to understand customer needs, build customer satisfaction, effectively target marketing spend and most importantly, proactively identify revenue opportunities.
Ryan is the Sr. Account Executive to General Motors providing client services for GM OneSource, Dealer lead management and lifecycle solutions.
(Privately Held; 51-200 employees; Media Production industry)
April 2005 — December 2006 (1 year 9 months)
Speedshape produces media content (photo-realistic images, video and interactive) by harvesting OEM design/engineering data and converting the data into 3D virtual products. These digital facsimiles of products (and prototypes) look exactly like their physical counterparts and are composited into "scenes" without the costs of production and logistics.
Ryan was the business process founder.
Developed strategy for General Motors client services.
Developed client service relationships with aerospace, heavy duty truck, construction/farming and recreational products companies.
(Public Company; 10,001 or more employees; GM; Automotive industry)
October 1987 — March 2005 (17 years 6 months)
Ryan was responsible for Marketing Operations in North America and with GM Worldwide, and held leader positions with Saab, Saturn and Pontiac.
Roles include:
Design and implemention of global content management and marketing asset management.
Process creation and implementation of virtual vehicle (from engineering data) advertising production.
Management roles in Consumer Relationship Marketing; Interactive and eCommerce Marketing; Regional Marketing Manager (NY/NJ); Assistant Regional Manager (Philadelphia, PA); District Sales and Service Manager; Dealer Franchise Operations.
(Automotive industry)
1984 — 1999 (15 years )
SEP , Executive Education Program , 2005 — 2005
BBA , Management , 1985 — 1989
Private school in Midland Michigan, the premier school for dealership successors with degrees in Automotive Aftermarket. Other programs include Sports Marketing, Fashion Marketing and Advertising and Marketing.
Ryan's two daughters attend the Advertising and Marketing program
Golf, Reading, Travel Vacation, Scuba, Spouse and 3 Young Adult Children
NDIA - National Defense Indutry Association
Swedish American Chamber of Commerce
AMA - American Marketing Association
AAF - American Advertising Federation