Ryan Hawley

Current

• Project Manager at InfoTrax Systems

Past

• General Manager at Winter Haven and Snow Garden Apartments
• Marketing Manager at Accu-Form Plastics Inc.
• Operations Manager at Gart Sports

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Education

• Southern Utah University

Recommended

2 people have recommended Ryan

Connections

61 connections

Industry

Computer Software

Ryan Hawley’s Summary

More than 8 years of leadership experience and customer/client relations. I contribute to company growth, profitability and culture. I have 4 years in software project management experience, several years of operations and general management in areas such as retail, manufacturing, property and software industries. Experienced management in software development requirement assessment, gap analysis and software QA and testing.

Ryan Hawley’s Specialties:

* Experienced in project management, technical writing and account management.
* Background in operational management, human resources, Personnel management, employee training, budget management, employee schedules and benefits.
* Outstanding communication skills; articulate in person and in writing.
* Technology oriented, and I enjoy learning new technologies and theory.

Ryan Hawley’s Experience

• Project Manager

  InfoTrax Systems

  (Privately Held; 51-200 employees; Computer Software industry)

  October 2004 — Present (3 years 11 months)

  * Leading development and testing teams in implementation of enterprise software for clients in the direct selling industry. Work with multiple clients and projects on a daily basis determining and documenting requirements for software implementation and enhancement projects.
  * Responsible for requirement assessment and specification for software implementation and client requested enhancements to the software.
  * Management of development projects, communicating with the development team through both written and verbal communication.
  * Leading several Company implementation projects from gap analysis through requirement, design, testing and implementation phases

• General Manager

  Winter Haven and Snow Garden Apartments

  (Privately Held; 1-10 employees; Real Estate industry)

  March 2004 — October 2004 (8 months)

  * General property management for two student housing complexes with over 1000 residents. General supervision, management and accounting for the property owner.
  * Responsible for operations and site management policies and procedures. Assess and critique any management / tenant problems and concerns.
  * Responsible for all hires and training of site management. Also, responsible for most accounting, budgets and owner/tenant relations.
  * Analyze tactics and methods of marketing and devise new / improve old strategies and implement them in conjunction with the current on-site management and assistant management.

• Marketing Manager

  Accu-Form Plastics Inc.

  (Privately Held; 11-50 employees; Automotive industry)

  August 2003 — February 2004 (7 months)

  * Responsible for making new sales contacts, wholesale distributors, retail dealers, and customer relations. Responsible for further penetration in the after-market auto interior industry.
  * Make sales calls to new and current customers. Create a marketing strategy that incorporates the use of modern technology in the current company business plan.
  * Create a company website and introduce online marketing techniques and strategies to increase sales and company knowledge. Updated and trained employees in computer applications to increase operational efficiencies.

• Operations Manager

  Gart Sports

  (Public Company; 10,001 or more employees; TSA; Sporting Goods industry)

  August 1999 — August 2003 (4 years 1 month)

  * Responsible for coordinating and executing operational duties at the store. In charge of overseeing shipping and receiving and product sales at the store. Requires strong leadership skills to supervise and lead Employees. Responsible for ensuring the authorization of all new hires and conducts initial screening for all store associates. Coordinated drug testing and background checks for all employees.
  * Trained associates on sales, customer service, operations, merchandising, product knowledge and asset protection. Executed disciplinary procedures fairly and document corrective action properly.
  * Completed performance evaluations and made promotional and merit increase recommendations based on employee performance. Addressed any employee or customer complaints, grievances and questions.
  * Monitored and verify warehouse integrity and inventory accuracy. Responsible for maintaining established shipping and receiving standards.

Ryan Hawley’s Education

• Southern Utah University

  BA, International Business, Computer Information Systems, 1999 — 2003