
Greater Los Angeles Area

Greater Los Angeles Area
Goal - International Management Position and/or Business Owner
Seasoned Customer Service and Sales Professional with extensive experience in Transportation, Logistics and Crisis Management. Experienced in International Markets including Europe, the Americas, Russia, Eastern Bloc, Middle and Far East and Africa.
Pricing is one of my specialties – learned through more than 15 years of international (managerial) experience and knowledge of Industry behavior
Exceptional customer service
Professional hands-on performance and prompt feedback
Ability to deal with critical deadlines and unpredictable events
Perseverance
Sense of humor – especially under pressure
(Logistics and Supply Chain industry)
February 2009 — Present (6 months)
(Public Company; Transportation/Trucking/Railroad industry)
June 2008 — February 2009 (9 months)
develop and build business primarily in Orange County, CA
ocean, air, import, export, domestic transportation
develop and report SOPs for newly acquired business
reporting to senior management
(Management Consulting industry)
February 2005 — June 2008 (3 years 5 months)
International / domestic transportation and supply chain consultant
(Privately Held; 501-1000 employees; Logistics and Supply Chain industry)
March 2008 — May 2008 (3 months)
- Enhancing existing and building new relationships with customers and business partners to help create supply chain solutions that are mutually beneficial. Exciting business opportunities and a marvellous team to work with.
(Public Company; 1001-5000 employees; Transportation/Trucking/Railroad industry)
February 2007 — February 2008 (1 year 1 month)
Manage all the West Coast accounts and be the spider in the web in all business negotiations and development.
(Public Company; 1001-5000 employees; Maritime industry)
July 2003 — February 2007 (3 years 8 months)
Market expansion to Europe, Australia and the Far East
Outside sales to the top 50 accounts as of October 2004
Creates new pipelines for future business
Initiated and implemented new strategies to improve customer satisfaction
Ocean World Lines (Dutch Port Services)at Rotterdam, The Netherlands
Sales/Operations Manager
Conduct outside sales calls to ensure quality customer service, expand business and reactivate inactive accounts
Developed and implemented pricing structures to ensure gross profit levels
Tracked sales data and statistics for management and operational reporting
Lead the team in the sales of Logistic Services to Russia and Community of Independent States
(Maritime industry)
2001 — 2003 (2 years)
Company represents numerous Ocean Liners services in the Americas, West Africa, the Baltic, Scandinavia, Arabian Gulf and Red Sea
2002 increased sales by 18%
Reactivated dormant accounts which resulted in an increases from 60k to 280K annually
Increased bookings to Estonia by 30% in 2001 which resulted in freight sales exceeding 2 million dollars
Maintained gross margins between 10% - 15%
(Computer Hardware industry)
1999 — 2001 (2 years)
Company is a member of an International Group of distributors and brokers specializing in electronic components
Purchased electronic components from international distributors and brokers
Maintained and developed 120 European accounts
Maintained average gross margin percentage of 20%
Penetrated German and United Kingdom markets which resulted in sales exceeding 1million dollars in 2000
(Maritime industry)
1995 — 1999 (4 years)
Privately held company offering comprehensive maintenance operation and equipment to the transportation industry
Business to Business sells of provisions, bonded stores and technical supplies
Established and developed major offshore accounts
Purchased custom made technical supplies
(Maritime industry)
1990 — 1995 (5 years)
Company represented the Russian Government Transport Sovfracht Agency. Co was one of the largest in Europe representing shipping, air and land freight forwarders
Process and prepare forms for customs
Customer service, husbandries – vessel clearances 24/7
Certification , Global Logistics Specialist , 2005 — 2005
Masters , Logistics Management , 1993 — 1995
Bachelors , Logistics , 1986 — 1990
Language Skills English Fluent, verbal and written German Fluent, verbal and written Dutch Fluent, verbal and written French Fluent, verbal Russian Conversational Spanish Conversational
TM Civil Speakers, Chien's World!, SCAG, HTC, LATC, GLS, GLG Group, Q+A via Linkedin