Roberto R. Rossi

Current

IT Sr. Manager for Italy&Greece for Walt Disney International at The Walt Disney Company

Past

IT Service Delivery Sr. Manager for Italy at The Walt Disney Company for Walt Disney International
IT Help Desk Manager at The Walt Disney Company Italia S.p.a.
IT Help Desk Manager at Lloyd Italico Assicurazioni S.p.a.

Network & System Consultant at Studio Quattro Informatica S.r.l.

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Education

Università degli Studi di Milano
Liceo Scientifico Calasanzio - Genova

Recommended

3 people have recommended Roberto R.

Connections

180 connections

Industry

Entertainment

Roberto R. Rossi’s Summary

The customer has always been the "center" of my IT career.

My main focus is on customer's business needs and how to improve and support them in the easiest and most cost effective way.

I'm interetested in evolving towards "Tecnology Director" and/or "Chief Innovation Officer" and/or "Chief Knowledge Strategist".
I have always been attracted to every tecnological aspect of life (media, devices, software).

My thought is "IT/IS people" should not only be associated with specific technical needs but they should be aware that tecnology is everywhere, improving their capabilities both in professional and consumer fields.

Here is a quick history of my career background:

After graduating in "Computing Science" at the University of Milan, I began my career developing software using "C.A.S.E." metodology.
Then I started my own IT company in my native city (Genoa-Italy), specializing in IT change plans, including both infrastructure and software developing projects where tecnology held an important role.
After 8 and a half years I took the opportunity to join an important italian insurance company (LLoyd Italico) where I worked for 2 years (as system engineer for 9 months and was then promoted to Help Desk Manager for the remaining period of time).
Finally I joined Disney in Milan as Help Desk Manager for 3 and a half years.
In May 2005 I was promoted to "IT Service Delivery Sr. Manager for Italy at Walt Disney Company Italia S.p.a. for Walt Disney International".

In April 2008 My responsabilities have been extended to "IT Service Delivery Sr. Manager for Italy&Greece at Walt Disney Company Italia for Walt Disney International".

Roberto R. Rossi’s Specialties:

C.A.S.E. Methodology
System engineer (Novell Netware, WinNT and Win2000 workstation and servers)
Help Desk and Maintenance services
Outsourcing
Interested in "Enterprise20" - Unified Communication
Informatici senza frontiere (ISF)

Roberto R. Rossi’s Experience

IT Sr. Manager for Italy&Greece for Walt Disney International

The Walt Disney Company

(Public Company; DIS; Information Technology and Services industry)

April 2008 — Present (1 year 8 months)

After around 3 years, my responsability has been extended to Greece as IT Sr. Manager for "The Walt Disney Company", always reporting directy to the VP CIO based in Burbank (US).
IT Service Delivery Sr. Manager for Italy

The Walt Disney Company for Walt Disney International

(Public Company; DIS; Entertainment industry)

April 2005 — March 2008 (3 years )

After around 3 and a half years, I took the opportunity to have the responsibility of the IT Service Delivery for "The Walt Disney Company Italia S.p.a." reporting directy to the EMEA IT VP Service Delivery.
IT Help Desk Manager

The Walt Disney Company Italia S.p.a.

(Public Company; DIS; Entertainment industry)

September 2001 — April 2005 (3 years 8 months)

Managin Help Desk external contract.
"Simba" project: HW workstation replacement and Win2000 migration from WinNT.
IT Help Desk Manager

Lloyd Italico Assicurazioni S.p.a.

(Information Technology and Services industry)

1999 — 2001 (2 years )

Overall responsabilities for IT Help Desk services and infrastructure of the whole italian insurance company present in the italian territory with nearly 190 agencies and 23 offices. Headquarter in Genoa (Italy)
Network & System Consultant

Studio Quattro Informatica S.r.l.

(Privately Held; 11-50 employees; Information Technology and Services industry)

September 1991 — August 1999 (8 years )

Owner of the company, I was working for our customers in the IT technical department developing network and system solution. Deep skills in Novell Netware operating system (Netware 2.11, 3.12, 4.11).

Roberto R. Rossi’s Education

Università degli Studi di Milano

Computing Sciences (Facoltà di Scienze dell'Informazione , Computing Sciences , 1983 — 1989

Activities and Societies:

Specialist in C.A.S.E. (Computer Aided Software Enginering)
Software Developer in C,C++ and Pascal.
Liceo Scientifico Calasanzio - Genova

Diploma Liceo Scientifico , Liceo Scientifico , 1977 — 1982