
Software Developer, Hardware Engineer, IT Consultant, Web designer, Musician
Portugal

Software Developer, Hardware Engineer, IT Consultant, Web designer, Musician
Portugal
Previous experience:
Web developer/Programmer and win/linux servers/desktop engineer/support with substantial experience either in large corporations and medium/small sized companies in Portugal and in London, UK, also with experience in technical journalism and specialized electronic music computer systems. From payroll systems based in basic 86/machine language indexing routines to today php, javascript and such.
PHP, Visual Basic, Cobol, Server Support, Server Installation, Desktop Support, Electronic Music Computer Systems, XML, HTML, JavaScript, CSS, WYSIWYG
(Privately Held; 1-10 employees; Computer Networking industry)
September 2006 — July 2007 (11 months)
Helpdesk, remote and Field support. Wintel support - including 2003 Server, Exchange and Citrix
(Public Company; 10,001 or more employees; Computer Software industry)
August 2004 — September 2006 (2 years 2 months)
General support at the London main Offices, covering the usual office software and hardware problems (Microsoft Office XP/2003, VPN secureID software, etc.) and equipment maintenance, including PC builds and printers maintenance
Previous placed at a client site (Trans4m/Metronet) for 7 months. This position involved the support of around 300/400 users, covering PCs Hardware/Software problems, Windows 2000 Server active directory/Exchange and digital phones Nortel Networks based system administration, including all the patching at the Krone frames
The videoconference system and the HP/Toshiba printers/multifunction devices were also part of the support/configuration/maintenance responsibilities, as were the regular rollouts. Also been involved with the backups maintenance and data recovery using Undelete and Veritas Backup Exec.
Being the only IT support engineer on site i was fully responsible for the compliance with the agreed SLAs and the overall quality of service
(Privately Held; 11-50 employees; Computer Hardware industry)
August 2003 — July 2004 (1 year)
Installation, configuration and repair of Desktop computers in South England and Wales for companies like Carrera SCC and HighGrade
Builds, software configuration - Windows XP, OfficeXP, etc. - and installation/break fix
(Privately Held; 51-200 employees; Computer Hardware industry)
April 2002 — August 2003 (1 year 5 months)
Installation, replacement and configuration of equipment, including hard monitors, modems, Outlook clients, Lotus Notes clients, laptops and desktops
Outsource work for Working for companies, like ComputerCenter, through outsourcing and private costumers in South/West England.
(Privately Held; 501-1000 employees; Law Practice industry)
October 2000 — December 2000 (3 months)
Supporting a NT LAN with 100+/- Windows 95/98 clients, printers, laptops (RAS) and their users
Videoconference equipment and presentation systems setup
Compaq desktops and servers running Windows NT.
(Public Company; 501-1000 employees; Publishing industry)
January 1995 — December 1999 (5 years)
Worked as an English to Portuguese translator for some of the group published magazines including the British magazine Future Music.
(Self-Employed; 1-10 employees; Entertainment industry)
January 1994 — January 1999 (5 years 1 month)
Co founder of the music project Quinto Imperio. Cubase and synthesizers programing. We had a record contract with Movieplay Portugal. One album was produced and distributed all over the world with more than 20000 copies sold.
(Privately Held; 1-10 employees; Computer Software industry)
January 1995 — January 1997 (2 years 1 month)
Helpdesk Support and Break/Fix Engineer
Setting up a Novell network and related hardware to support the ticket sales in Lisbon for the “Capital of Culture” event that was taking place.
Software support - Portuguese finance and payroll packages
Setting up and troubleshooting IBM PCs and laptops
Programmer - Visual Basic 3.xx
Setting up and troubleshooting Novell and Windows networks
Operating systems upgrades - Windows 3.1 to Windows 95 DOS systems to 95
Some of the tecnology involved included:
Laptops Unisys PowerPort, Sharp, Zenith; Desktops IBM 386, 486 AT and ATX and with Intel overdrive;
Desktops IBM for home and office use
networks Ethernet based - 10Mbits coaxial - Windows for WorkGroups, Novell NetWare 3.xx and Novell Lite
Lexmark inkjet and high speed matrix printers
(Privately Held; 1-10 employees; Computer Hardware industry)
January 1994 — January 1995 (1 year 1 month)
Helpdesk support
Building PCs to costumer’s requirements
Hardware upgrades - hard drives, video cards
RS-232 and parallel cables builds
Setting up DOS 6.x and Windows 3.x
Some of the technology involved included:
Phillips and clones AT and XT desktops 486 DX2/Pentium based, Epson, Hewlett Packard, Tektronix - laser and matrix printers - and Phillips roller ball printer/typewriter
(Public Company; 201-500 employees; Publishing industry)
January 1992 — January 1994 (2 years 1 month)
Computer, hardware and software reviews
Tests for the magazines Cerebro, Correio Informatico and Semanario Video
(Privately Held; 51-200 employees; Computer Hardware industry)
January 1990 — January 1994 (4 years 1 month)
Troubleshooting and supporting software/hardware
Supporting a package developed in Pascal for the Psystem operating system.
PCs and printer upgrades - changing the factory EPROM’s to enable Portuguese characters support
Upgrading, setting up and supporting DOS 3.x/4.0, Windows 2x, WordStar, Quattro pro, ProComm, Lotus 1-2-3 and Portuguese finance software
DOS based XENIX systems
Design and maintenance of a BBS system using PCBoard
Creating presentations with IBM Storyboard
Programming in Data Ease, dBase III and Clipper
Some of the technology involved included:
Western Digital hard drives and file cards
AT and XT desktops (80286, 386 and 486) from Amstrad, Hyundai, Schnneider, Commodore and IBM PS/2
Networks Ethernet 1Mbit and 10Mbits - coaxial
Novell, LANsmart and LANtastic networks
CGA, EGA, VGA and Hercules graphics cards
Modems 1200 and 2400 baud’s
Portables from Schnneider, Toshiba and Amstrad
Epson and Seikosha printers 9/24 pins and HP laser
(Privately Held; 1-10 employees; Computer Software industry)
January 1989 — January 1990 (1 year 1 month)
Developing payroll and finance packages to costumers specifications
Supporting Olivetti computers
technology,music,cinema,programing,web, alternative sub-cultures,cars,me