R R Dasgupta

Current

Director - Customer & Partner Advocacy at Aikon Labs Private Limited

Past

Group Head -Geography Support Operations at Tech Mahindra Ltd. (formerly Mahindra British Telecom Limited)
Associate Vice President - Business Consulting & ECCM at Zensar Technologies
Principal - e-Business Strategy & Organization Change at IBM Global Services

AVP - Centre for Business Transformation at Aptech Limited

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Education

University of Calcutta
St. Joseph's College, North Point, Darjeeling

Recommended

11 people have recommended R R

Connections

500+ connections

Industry

Internet

Websites

R R Dasgupta’s Summary

I begun my working career as an apprentice Shipbroker in a company selling and chartering ships and was the youngest member of the Shipbroking Community in Kokata .

My awkward and almost accidental entry into the ICT industry begun 25 years back. Since then I have handled Sales, Marketing, Operations, Practice Management, Consulting and Strategy. My work included engaging with global corporations to help them adapt the disciplines of Collaboration, Knowledge Management, e-Business, CRM and Business Process Innovation to realise their transformation objectives. I have worked and travelled across India, U.K., China, U.S.A., Middle East and South Africa.

One common trait which seems to have been a constant companion is a chronic sense of restlessness around status quo, a tendency to challenge it and try new things . I have maintained this scrappy sense of dare, ability to get heard in a crowded world, accept and learn from early failures and gravitate towards my chosen destination. My humble credentials have been bolstered by a few endorsements from my peers, team-mates, seniors and customers and my capabilities fine-tuned with their timely counsel and feedback.

I am eager to engage by

1. Providing advisory/ consulting Engagements to interested organizations to articulate a Roadmap and demonstrate the ROI of Idea and Innovation Management in their context.
2. Conducting Executive Workshops that results in consensus around the need for Idea Management and the next steps involved
3. Working closely with your Innovation and Customer facing teams to help them win in the marketplace through Customer/Partner Co-creation

I will be happy to hear from you. Please send me a mail (rrdasgupta@gmail.]com) providing me a little background and I will respond within 24 hours if not earlier. I can be reached on my cell +919850422786 ATDNSHINC (a shipping term which stands for Any time, Day or Night, Sundays, Holidays Included  )

R R Dasgupta’s Specialties:

Community Strategy & Design, Collaboration, Idea Management & Execution, Innovation Management, Marketing & Communications, Enterprise 2.0, Web 2.0, Architectures of Co-creation.

R R Dasgupta’s Experience

Director - Customer & Partner Advocacy

Aikon Labs Private Limited

(Privately Held; Computer Software industry)

August 2007 — Present (2 years 5 months)

Aikon offers a platform for Idea Management & Execution for Enterprises and communities which enables it to tap the wisdom of its communities through ideas from its members/associates, customers and partners. By leveraging social networking, analytics, collaboration and execution tools it helps the enterprise take these ideas through a stage-gating process, dovetailed with community validation and enterprise selection criteria, to prototyping and execution. Lastly, it helps enterprises to translate the "rhetoric" around innovation to "action" through realization of products and solutions.

A public version of this platform can be viewed on www.planetaikon.com

As a Founder Team member my role is to articulate and execute our overall Go-To-Market strategy. This includes defining the strategic direction, articulating the design of our offerings, customer engagement and strategic partnering.

I am happy to hear from companies who need assistance with their Idea Management & Execution initiatives including speaking and consulting engagements in this area.
Group Head -Geography Support Operations

Tech Mahindra Ltd. (formerly Mahindra British Telecom Limited)

(Telecommunications industry)

July 2005 — August 2006 (1 year 2 months)

I headed the GSO (Geography Support Operations) function for Asia Pacific & MEA at Tech Mahindra. My work involved working key customers in the geography to provide IT enabled solutions in the areas of Billing, CRM, OSS, Off-Shoring and Program Management. My team was involved in primary and secondary research to formulate Go-To-Market Strategies, formulate Key Account Plans, Opportunity Management, Pre-sales and Proposal Fulfilment as well as forging Analyst Relationships.
Associate Vice President - Business Consulting & ECCM

Zensar Technologies

(Public Company; 1001-5000 employees; Information Technology and Services industry)

August 2001 — July 2005 (4 years )

I led Zensar’s Business Consulting and ECM Practices and was responsible for its global operations in 18 countries which included P&L responsibility, Practice growth and Competency Development initiatives. The focus areas for the practice included IT Strategy, IS Governance & Outsourcing, Business Process Improvement & Optimization and Enterprise Content & Collaboration Management. Zensar had no previous track record for consulting and I helped grow the practice to over 60 professionals. Zensar was acknowledged as one of “The Top 100 companies in Knowledge Management” by KMWorld for architecting some of the most innovative KM solutions.
Principal - e-Business Strategy & Organization Change

IBM Global Services

(Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

December 1998 — June 2001 (2 years 7 months)

As the Principal, I was responsible for Customer Relationship, Business growth and Program Management across multiple Projects.

Articulated a new business strategy for Transportation & Logistics Services for a SUV major, led one of the most significant CRM Transformation Projects and was a key member for one of the most complex e-Business Transformation projects for a Chemicals an Petroleum major.

Was identified as key resource for the e-Business Strategy competency by the Global Practice Leadership. Was one of the few leaders within the competency to be awarded the IBM Stock Option Plan in recognition for my contributions.
AVP - Centre for Business Transformation

Aptech Limited

(Public Company; 1001-5000 employees; Information Technology and Services industry)

September 1988 — December 1998 (10 years 4 months)

As Leader of the Centre for Business Transformation at Aptech I was responsible for its growth. The Centre focused on value added consulting & advisory services in the areas of Business Process Reengineering and TQM. Was instrumental in creating a base of over 350 customers and its successful foray into 6 countries in the U.A.E.

Additional Information

R R Dasgupta’s Websites:

R R Dasgupta’s Interests:

Painting, Reading, Writing & Travelling. Community Work.

R R Dasgupta’s Groups:

The Greater IBM Connection: IBM's alumni program for past and present IBM employees
NASSCOM EMERGE Forum
On Startups - The Community For Entrepreneurs
Speakers and Panelists
Social Media Today
The Indus Entrepreneur
Link to United Relations™
IBM Global
North Point Alumni (Sursum Corda)
Entrepreneur Journeys by Sramana Mitra
The Indian Startup Fraternity
Angel Investment Network