Rick Passero
Solutions Architect / Practice Manager - Desktop Delivery
- Location
- New York, New York (Greater New York City Area)
- Industry
- Information Technology and Services
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Rick Passero's Overview
- Current
-
- Practice Manager & Senior Solutions Architect at Maureen Data Systems
- Past
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- Project Consultant at DynTek
- IT Systems Manager at Lenox Hill Radiology & Medical Imaging Associates
- IT Systems Manager at Park West Radiology
- Networking & Systems Intern at Franklin & Marshall College
- Sr. Systems Engineer at Lenox Hill Radiology & Medical Imaging Associates
- Systems Administrator at Lenox Hill Radiology & Medical Imaging Associates
- Consultant / President at ITech Solutions
- Asst. Network Administrator at TRIAD Healthcare, Inc.
- Education
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- Western Governors University
- Franklin & Marshall College
- Recommendations
-
3 people have recommended Rick
- Connections
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333 connections
- Websites
Rick Passero's Summary
Versatile, business-oriented IT consultant with a history of excellence in systems management, security, and architecture across multiple vertical markets with a broad scope of technical expertise supported by deep experience in design and hands-on implementation of diverse technology. Focus on desktop delivery (desktop virtualization, application virtualization, and user state virtualization), cloud computing, storage, and related technologies.
Specialties
Virtualization, VDI, Desktop Virtualization, Cloud Computing, Storage, Technical Writing
Rick Passero's Skills
Rick Passero's Experience
Practice Manager & Senior Solutions Architect
Maureen Data Systems
Privately Held; 11-50 employees; Information Technology and Services industry
July 2011 – Present (7 months) New York, NY
As Senior Solutions Architect, I serve as a lead in evaluating customers’ existing systems and technologies and developing strategic solutions to solve stated business challenges utilizing MDS's vendor-agnostic, best practices-driven approach across a variety of technology domains including virtualization, storage, disaster recovery/business continuity, remote access, and enterprise infrastructure applications.
As Practice Manager, I manage all facets of the Desktop Delivery consulting practice including team and business development, pre-sales engineering and solution design, implementation, project management, and post-sales support.
Project Consultant
DynTek
Public Company; 201-500 employees; DYNK; Information Technology and Services industry
November 2010 – June 2011 (8 months)
Provided Citrix and Microsoft technical subject matter expertise for project engagements, pre-sales engineering, and post-sales customer support.
• Performed proof of concept and production implementations of Citrix XenServer, XenApp, and XenDesktop, also utilizing Microsoft Hyper-V/SCVMM and VMware ESX/ESXi for VDI deployments. Responsible for maintaining communication with project stakeholders during engagements while applying and supporting the application of best practices and industry standards and adhering to DynTek's project management methodology.
• Identified opportunities for cross- and up-selling and recommended approach strategies to account managers.
• Participated in the management of all technical components of the entire technology sales process from initial needs assessments and preparation of Scopes of Work to delivery of finished solutions and knowledge transfer workshops with client staff.
IT Systems Manager
Lenox Hill Radiology & Medical Imaging Associates
June 2008 – November 2010 (2 years 6 months) New York, NY
Responsible for all systems management and implementation projects, including disaster recovery operations, high availability, storage, network and system security, SQL, Exchange, remote access, and healthcare applications. Enhanced productivity across the organization by training users (including radiologists and help desk staff), assisting with escalated help desk incidents, and collaborating with business leaders to assess workflows and develop simple scripts to create efficiencies.
• Enabled increased computing resource utilization and IT agility, and lowered costs associated with physical space, electricity, cooling, storage, and desktop support, by spearheading the architecture and implementation of an end-to-end Citrix virtualization project including Citrix XenApp, XenServer, and XenDesktop.
• Modernized mammography department by migrating from a critically failing end-of-life legacy mammography tracking system (MTS) to a new state-of-the-art system; directed training and collaborated on requisite workflow modifications.
• Managed medical application systems including Centricity PACS-IW, MedInformatix RIS/EMR, Nuance PowerScribe ASR (automatic speech recognition), PenRad MTS, modalities, and specialized radiology diagnostic systems.
IT Systems Manager
Park West Radiology
June 2008 – November 2010 (2 years 6 months) New York, NY
(Park West is a separate entity but an affiliate of Lenox Hill; the two shared an IT team)
Ensured optimal levels of system integration between GE Centricity PACS-IW, MedInformatix RIS/EMR, Nuance PowerScribe ASR, modalities, and specialized diagnostic systems by performing final validation of system architecture prior to business opening.
Continued to satisfy all technological requirements for the business by interacting with end-users in ascertaining needs and implementing and supporting appropriate solutions.
Networking & Systems Intern
Franklin & Marshall College
Educational Institution; 201-500 employees; Higher Education industry
June 2007 – August 2007 (3 months) Lancaster, Pennsylvania Area
Assisted with the installation of network devices in a new academic building during late stages of construction
Sr. Systems Engineer
Lenox Hill Radiology & Medical Imaging Associates
June 2006 – August 2006 (3 months) New York, NY
Increased departmental efficiency and system stability by leading projects to standardize and document IT Department processes. Returned in the same capacity, December 06 - January 07
Systems Administrator
Lenox Hill Radiology & Medical Imaging Associates
August 2005 – January 2006 (6 months) New York, NY
Ensured efficient network and systems operation by administering all systems including backups, storage, SQL servers, Citrix, virtual private networking, and security and by managing AMICAS PACS, MedInformatix RIS/EMR, Nuance PowerScribe ASR, modalities, and specialized diagnostic systems. Provided help desk support for end users, including radiologists and other employees, vendors, and referring physicians.
• Prevented costly data center expansion by architecting a server consolidation project utilizing IBM BladeCenter technology.
• Facilitated substantial cost savings on real estate by enabling a telecommunication initiative for schedulers and billers through assisting with the implementation and management of a secure single sign on and remote access framework using Cisco Secure ACS and VPN Concentrators.
• Enabled regulatory compliance with the Health Insurance Portability and Accountability Act (HIPAA) by performing a system security audit and hardening project and designing a framework to maintain compliance.
Consultant / President
ITech Solutions
Privately Held; 51-200 employees; Information Technology and Services industry
September 2002 – July 2004 (1 year 11 months)
Offered technology consulting services including PC troubleshooting, repair, and support, network design, system and network maintenance, and hardware and software sales, integration, and implementation. Served small businesses and residential clients throughout Fairfield County, CT including customers in the financial, real estate, legal, and healthcare industries.
Asst. Network Administrator
TRIAD Healthcare, Inc.
Privately Held; 51-200 employees; Insurance industry
May 2002 – August 2002 (4 months) Plainville, CT
Installed, maintained and supported personal computers, LAN devices, and established an Ethernet cabling and network closet, switches, and cabling plan for a corporate expansion project; evaluated and recommended equipment purchases to senior management.
Also worked here Summer 2000 and 2001 as a paid MIS Intern.
Rick Passero's Certifications
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Citrix Certified Administrator (CCA): XenApp 5 for Windows Server 2008
- Citrix
- License CTX357191
- June 2010
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Citrix Certified Administrator (CCA): XenServer 5
- Citrix
- License CTX357191
- July 2010
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Microsoft Certified IT Professional (MCITP): Enterprise Administrator
- Microsoft
- License 6269811
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Microsoft Certified IT Professional (MCITP): Server Administrator
- Microsoft
- License 6269811
-
Microsoft Certified Systems Engineer (MCSE): Windows Server 2003 + Security
- Microsoft
- License 6269811
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Microsoft Certified Systems Administrator (MCSA): Windows Server 2003 + Security
- Microsoft
- License 6269811
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Microsoft Certified Technology Specialist (MCTS): Windows Vista: Configuration
- Microsoft
- License 6269811
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Microsoft Certified Technology Specialist (MCTS):Windows 7, Configuration
- Microsoft
- License 6269811
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Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Active Directory: Configuration
- Microsoft
- License 6269811
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Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Network Infrastructure: Configuration
- Microsoft
- License 6269811
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Microsoft Certified Technology Specialist (MCTS): Windows Server 2008 Applications Infrastructure: Configuration
- Microsoft
- License 6269811
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Certified Internet Web Professional (CIW): Web Foundations Associate
- CIW
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Security+
- CompTIA
- License COMP001007403264
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Citrix Certified Sales Professional (CCSP) 2011 for Virtual Computing
- Citrix
- April 2011
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Citrix Certified Administrator (CCA): XenDesktop 5
- Citrix
- License CTX357191
- July 2011
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HP Accredited Sales Professional (ASP): HP Client Virtualization
- Hewlett-Packard
- License PL71700425
- July 2011
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VMware Sales Professional (VSP) 5
- VMware
- September 2011
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VMware Technical Sales Professional (VTSP) 5
- VMware
- September 2011
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Symantec Technical Specialist (STS): Symantec Backup Exec 2010
- Symantec
- January 2012 to January 2014
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Symantec Sales Expert Plus (SSE+): Symantec Backup Exec 2012
- Symantec
- January 2012 to January 2014
Rick Passero's Additional Information
- Websites:
- Interests:
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cloud computing, virtualization, healthcare IT, music, band management, Muay Thai
- Groups and Associations:
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Rick Passero's Education
Western Governors University
BS, Information Technology—Networks Design & Management
2011 – 2012 (expected)
Franklin & Marshall College
Philosophy
2004 – 2008
Activities and Societies: Kappa Sigma, Gourmet Society
Contact Rick for:
- consulting offers
- new ventures
- expertise requests
- reference requests
- getting back in touch
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