
Director, Global User Operations and Policy
San Francisco Bay Area

Director, Global User Operations and Policy
San Francisco Bay Area
general management, negotiation, team building, online advertising, new product development, email operations, building international offices, working in India, education
(Public Company; GOOG; Internet industry)
January 2008 — Present (1 year 11 months)
Led 750 person division responsible for search quality operations, consumer product support, translation services, advertiser policy, book scanning, and other strategic businesses.
(Public Company; GOOG; Internet industry)
October 2005 — January 2008 (2 years 4 months)
Managing director for 1000+ member workforce in Hyderabad and Gurgaon.
(Public Company; 10,001 or more employees; GOOG; Internet industry)
November 2004 — October 2005 (1 year )
Ran Google's Hyderabad office.
(Public Company; 10,001 or more employees; GOOG; Internet industry)
September 2003 — November 2004 (1 year 3 months)
Ran support and service operations; led 12-person Gmail team. Key player in launch of Gmail on April 1, 2004.
(Public Company; 5001-10,000 employees; SEBL; Computer Software industry)
October 2002 — August 2003 (11 months)
Market analysis, product requirements documentation, UI design, and engineering review. Worked on Siebel 7.7 launch as member of cross-functional UI task force.
(Government Agency; 10,001 or more employees; Military industry)
May 1994 — September 2000 (6 years 5 months)
Leadership and training onboard US Navy attack submarine and at Trident Submarine training command. Navy SCUBA school. TS/SCI clearance. Awarded 2 Navy Commendation medals and one Navy Achievement medal, as well as 2 Naval Expeditionary medals for deployed service.
Promoted to Lieutenant Commander in US Naval Reserve; resigned in 2004.
MBA , General Management and Entrepreneurship , 2000 — 2002
Summer internship at Merrill Lynch, NY in investment banking. Earned certificates in Public Management and Global Management.
BS , Computer Science , 1990 — 1994
Rowed lightweight crew for 4 years; won 2 varsity letters. Expert qualification in pistol and rifle; Plebe summer pistol/rifle instructor. US Army Airborne school.
Stanford Business School Fund advisory board