Roshan Ramachandran

Current

Basis Team Lead (on deputation) at Tata Consultancy Services

Past

SAP Consultant & Team lead - Netweaver Lifecycle Management at TCS
Basis Team Lead at TATA Technologies Ltd.

Education

Symbiosis institute of Management Studies
Maulana Azad National Institute of Technology
Kendriya Vidyalaya

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Recommended

6 people have recommended Roshan

Connections

192 connections

Industry

Information Technology and Services

Websites

Roshan Ramachandran’s Summary

4 years experience as SAP Consultant (BASIS), mainly involved in Software Lifecycle Management, Security, Solution Manager operations and service delivery.

Have multiple SAP solutions experience and have been working as SPOC & Team Lead across various teams.

ITIL v3 certified

Roshan Ramachandran’s Specialties:

SAP, Netweaver Lifecycle Management, Service Delivery Management

Roshan Ramachandran’s Experience

Basis Team Lead (on deputation)

Tata Consultancy Services

(Public Company; Information Technology and Services industry)

June 2009 — Present (7 months)

Achievements
• Implemented Central Monitoring of SAP landscape using Solution Manager 7.0.
• Reduction in manual effort by 5 man hours per day via automation of monitoring.
• Creation of Known Error Database.

Responsibilities
• Daily system monitoring.
• Transport management.
• Troubleshooting of issues related to transports, printer, batch jobs, SMTP & system performance.
• On-call support.
• Knowledge transfer to Basis team via documentation & live demos.
SAP Consultant & Team lead - Netweaver Lifecycle Management

TCS

(Information Technology and Services industry)

January 2007 — May 2009 (2 years 5 months)

Achievements
• Successfully completed 3 LiveUpdate cycles within strict time-lines, leading a team of 40+ members.
• Eliminated IRT & MPT violations for SLM operations in line with agreed SLA.
• Productivity increase by 40% in 1.5 years through process optimization.
• Received the TCS Gems ‘Best Team’ award for consistently delivering Production updates within committed timeline.

Responsibilities
• Patching of all Netweaver components (ABAP, JAVA, TREX, XI) & LiveUpdate of Business ByDesign systems (NW 710).
• On-call support.
• Coordinating new activities & knowledge transfer to offshore team.
• Regular interactions with client & management on delivery requirements & fine-tuning.
• Also handled resource management, TCO tracking & Change Management coordination.
Basis Team Lead

TATA Technologies Ltd.

(Privately Held; Information Technology and Services industry)

July 2005 — January 2007 (1 year 7 months)

Achievements
• Automated the weekly health check of SAP landscape by configuring EarlyWatch Alert on Solution Manager 3.2 .
• Successful coordination of SAP Security Audit by Deloitte & Touche.
• Structured & centralized all documentation related to BASIS operations & known errors.

Responsibilities
• User & role creation and troubleshooting authorization issues.
• Transport management.
• Client copy & administration activities on R/3 Enterprise 4.7 .
• Troubleshooting performance issues.
• Applying Support packs & SAP notes.
• Installation of R/3 4.7 & Solution Manager 3.2 during the Re-implementation project.

Roshan Ramachandran’s Education

Symbiosis institute of Management Studies

PGDM , IT & Telecom Mgmt , 2003 — 2005
Maulana Azad National Institute of Technology

BE , Civil Engg , 1999 — 2003
Kendriya Vidyalaya