Global HRD Author, Speaker, Consultant on Leadership, Customer Service, Creativity and Team Development.
Costa Rica
Global HRD Author, Speaker, Consultant on Leadership, Customer Service, Creativity and Team Development.
Costa Rica
HRD Consultant, International Author, Speaker & Certified Professional Business & Life Coach. Rosemary is author of "Go Wild! Survival Skills for Business and Life", published by Fred Pryor /Career Track Training, as well as a new business anthology "Blueprint for Success" with Dr. Stephen Covey and Ken Blanchard. Rosemary is a frequent speaker at global conferences on business ideation and leadership and last year presented in North and Latin America, Europe and South Africa. She also welcomes and plans and facilitates executive teams like the YPO (Young President's Organization) for strategic immersion and team building at her leadership center based in Tropical Costa Rica.
Through a global business faculty, Rosemary provides expert facilitators for meetings, events and conferences.
In her trademarked retreats, seminars and personal coaching programs delivered around the world, Rosemary's focus is on dramatically improving Customer Service, Leadership, Teamwork and Creativity via a Learning Safari Experience. "Go Wild! Go GREAT! The Journey From Now to WOW!TM
Now to WOW!TM Safaris have been hosted for such organizations as Procter & Gamble, Humana Healthcare, International Women in Coffee, The YPO and The U.S. Military.
-To continue to bring best practices to Corporate, Governmental and Non-Profit Teams through the delivery of inspired training and learning safaris that produce measurable results and revolutionary change!
-Bring out Passion, Service, and Creativity in work teams via inspired training, coaching and expert meeting facilitation.
- To connect and collaborate with world class facilitators, business leaders and community advocates in the design and delivery of head and heart connections that positively changes the way we think, do business, care for each other and care for our planet.
Go Wild! Go GREAT!
Because "It's a Jungle Out There" Rosemary
HRD Consulting, Annual Meeting Business Speaker and Workshop Facilitator; Leadership,Customer Service, Sales, Creative and Strategic Thinking, Training and Development, Acquisitions, Call Center Management Project, Team Building and Leadership Retreats
(Human Resources industry)
Currently holds this position
(Public Company; 10,001 or more employees; Financial Services industry)
November 1995 — November 1998 (3 years 1 month)
Area Director for 16 locations, $400 MM deposit base and 160 employees. Developing overall business unit profitability via marketing and sales strategies, employee training and development./
(Public Company; 5001-10,000 employees; Financial Services industry)
January 1988 — February 1992 (4 years 2 months)
Director of Training for International Call Center, Quality Assurance. Assigned to develop customer retention unit and handle VIP Affinity Accounts.
(Public Company; 10,001 or more employees; Financial Services industry)
November 1986 — November 1988 (2 years 1 month)
Developed and Delivered Training Programs and Produced Job Aids for AIG/Citicorp cooperative venture. Responsibility for improving service factor and quality assurance.
(Human Resources industry)
1985 — 1987 (2 years )
(Human Resources industry)
1984 — 1987 (3 years )
Ph.D , Human Resource Development
International Training, Writing (I'm an Author), Ecopsychology, Latin America, Experiential Outdoor Adventure, Gourmet Food and Wine Enthusiast, Art, Antiques and Tango
American Society for Training and Development, National Speakers Association, Creative Problem Solving Institute; Sacreativity
Featured in the New York Times, Washington Post & Successful Meetings Magazine.
Selected over 200 national speakers as "On-Site Facilitator" of the Year for 100% client satisfaction and the highest percentage of repeat/referral business