Telecoms Strategy Consultant and Social Networking Expert
United Kingdom
Telecoms Strategy Consultant and Social Networking Expert
United Kingdom
An experienced and accomplished international Consultant with proven knowledge, skills and experience in Consulting, Business Development and Project/Programme Management for technically complex environments, gained from over 20 years of design and delivery of IT solutions for Corporates, Telcos and Government. Able to balance the often conflicting commercial and technical drivers of people, process, systems, technology and strategy to rapidly remove complexity and arrive at clean, deliverable and sustainable solutions. An expert in relationship building who is capable of operating and engaging at all levels within the organisational structure, to create the vision, clarity, alignment and motivation necessary to effect change quickly yet smoothly.
Secondary expertise in Social/Business Networking - helping people to build and maintain high-performance personal networks that enhance reputation, credibility and increase effectiveness and business generation.
Specialist in Strategy & Transformation for large, complex organisations, e.g. Government, Telco or post M&A. Specialist in Rescue of failing Proj/Progs and resolving complex issues that represent obstacles to progress.
Deep commercial/cultural expertise - Europe, sub-Saharan Africa, US/Canada, Middle East, Far East.
A specialist in building high-performance teams globally and a passionate networker able to create highly focused teams that ensure success!
(Public Company; 10,001 or more employees; ERICY; Telecommunications industry)
July 2008 — Present (2 months)
Working with product teams and customers to create OSS/BSS and multimedia solutions that improve efficiency and/or reduce OPEX, whilst improving the end-user experience and improving ARPU/AMPU.
(Privately Held; 1-10 employees; Internet industry)
May 2008 — Present (4 months)
Watch this space.....
(Partnership; 11-50 employees; Internet industry)
February 2007 — Present (1 year 7 months)
SpidERA is an EU funded project to bring together European SMEs, Academia and big business who are focused on Life Sciences and Health areas through the power of social networking platform. The aim is to break down barriers, build trusted relationships and accelerate business by providing individuals in this sector with the ability to connect and collaborate and to identify opportunities, funding and other ways to work closely together.
(Privately Held; 1-10 employees; Internet industry)
May 2005 — Present (3 years 4 months)
Ecsell is the commercial arm of a joint venture with Ecademy, a major Internet social networking platform. The objective of Ecsell is to deliver social networking solutions into organisations in order to improve internal communications, client satisfaction, loyalty, retention and profitability.
Ecsell is currently deliver a social networking platform for an EU funded programme, bringing social networking to the Life Sciences and Health Sector to leverage the power of Social Networking to improve collaboration between Academics, Researchers and SMEs across Europe and beyond.
(Privately Held; 1-10 employees; Information Technology and Services industry)
June 2002 — Present (6 years 3 months)
Atholl solves corporate strategy challenges within programmes and operational environments. Firstly taking the time to fully understand the scope of the issues being faced, the root causes and the impacts, Atholl then develops solutions that are prioritised according to urgency, business criticality, complexity and ROI to create work packages that each make a tangible difference, with more complex work funded from savings or profit created in earlier delivery cycles. Rather than "Consult and Leave", Atholl's team generally see engagements through from beginning to end, to ensure smooth transitions, alignment behind agreed outcomes, sustainable improvement and maximum ROI.
The methodology used in these engagements is "INSPIREDelivery!", which has been developed over more than 5 years to support every aspect of a transformation engagement and the entire business lifecycle.
Clients include: BT, The World Bank, Malawi Government, Alcatel, Defra, TechMahindra, Batelco and others.
(Public Company; 10,001 or more employees; BSY; Broadcast Media industry)
March 2008 — July 2008 (5 months)
Providing business and technical analysis and consultancy focussed on OSS/BSS and processes to enable the delivery of new voice and data products and services within Sky.
(Public Company; 1-10 employees; Non-Profit Organization Management industry)
2004 — April 2008 (4 years)
• Founded in 1991, the CGD Research Trust (www.cgd.org.uk) exists:
- to promote research into the cause, inheritance, management, symptoms and cure of CGD;
- to provide a point of contact and support for CGD patients and their families;
- to raise the profile of CGD among the medical profession and among the general public.
• CGD RT also owns the trademark for the “Jeans for Genes” campaign.
• The role as Trustee encompasses general governance and strategic planning/implementation for both CGD and Jeans for Genes, including involvement in transforming the “J4G” brand into an internationally recognised campaign. The objective of Jeans for Genes is to fund research into genetic disorders, working with Great Ormond Street Hospital and others.
(Public Company; 10,001 or more employees; Telecommunications industry)
September 2007 — February 2008 (6 months)
Working as Lead Consultant on complex technology projects primarily within the Telecoms domain. Currently working with a couple of projects in the UK and looking forwards to getting on a plane to a warmer climate pretty soon........ more to follow as the role takes shape!
(Privately Held; 10,001 or more employees; Telecommunications industry)
November 2007 — January 2008 (3 months)
Leading the work on R.2 for the implementation of a new Order Management System, based on Conceptwave. Focusing on "Prime Services" i.e. Ethernet and related technologies.
(Public Company; 10,001 or more employees; Telecommunications industry)
September 2007 — October 2007 (2 months)
Focusing on early-stage solutions to support the MSP implementation. My work on this project has now finished and I have moved to another project.
(Privately Held; 11-50 employees; Aviation & Aerospace industry)
December 2006 — August 2007 (9 months)
Working with the Dearson management team to define ways to increase market share and re-juvinate the company in terms of goals and objectives, transforming profitability and future financial viability in the process.
(Public Company; 10,001 or more employees; BT; Telecommunications industry)
March 2005 — April 2007 (2 years 2 months)
• Providing feasibility consulting for Openreach to resolve issues identified within the business or address regulatory requirements from Industry. Studies varied in complexity and duration, typically covering aspects such as strategic alignment, regulatory and legal compliance, technical / commercial viability and process impact.
(Public Company; 5001-10,000 employees; Management Consulting industry)
November 2005 — November 2006 (1 year 1 month)
• Leading an 18-man/month programme to audit existing BSS systems and create a strategy for transforming/consolidating numerous systems covering their IP, Fixed Wire and Mobile lines of business, delivered over a new NGN infrastructure.
• Remit subsequently widened to looking at a Group-wide roadmap for OSS/BSS , including international subsidiaries in Mobile, Fixed and ISP – objective: to create a harmonised Group technology roadmap, maximising the use of existing skills and value.
(Public Company; 5001-10,000 employees; Telecommunications industry)
March 2004 — November 2004 (9 months)
Techmahindra (prev. MBT) provide a large proportion of off-shore software support and development for BT’s complex multiplicity of OSS/BSS solutions.
Created and led a Solutions Consulting/pre-sales team, owning numerous significant business opportunities across BT’s 4 main Lines of Business, including:
• Business Development, Pre-sales and Bid-management activities
• Designing and promoting the use of a new engagement model for the MBT/BT interaction to move from a tactical and reactive approach to strategic/proactive engagements.
(Public Company; 5001-10,000 employees; Telecommunications industry)
December 2003 — March 2004 (4 months)
BT Exact Technologies London 3 Months
Feasibility Consultant – Contract Role
• Undertaking and managing feasibility studies across multiple technology areas within BT, to establish the commercial/technical/regulatory viability of the propositions.
• A typical study involved matrix-management of specialist teams to examine OSS/BSS, technical, procedural, financial, legal and regulatory factors and then collating/producing a final report detailing the findings, the options and the recommendations for further action based on the risks, issues and benefits found.
• Designing/defining business/commercial and technology strategies and providing recommendations for the way forward to assist Executive decision-making.
(Government Agency; 10,001 or more employees; Information Technology and Services industry)
September 2003 — November 2003 (3 months)
UK Government, DEFRA London & York 3 Months
Interim Consultant Project Manager Contract Role
Created the recovery strategy for a failing project, within a flawed financial governance renewal programme for DEFRA, based on Oracle 11i
Took interim control of the turn-around strategy for the Project until a permanent owner was in place, liasing with multiple teams, departments and reporting lines
Implemented Prince II and OGC Gateway principles and processes within the project
(Privately Held; 10,001 or more employees; Information Technology and Services industry)
August 2002 — June 2003 (11 months)
General Manager and IFMIS Programme Manager
• Designed and implemented a rescue strategy to deliver a new financial system for the Malawi Government, on behalf of the World Bank, as part of a $12.6m IT programme.
• The project had stalled after over 3 years of little progress and was already $millions over budget. The solution was redesigned, re-implemented and operational after just 9 months.
(Public Company; 10,001 or more employees; NT; Telecommunications industry)
2000 — 2002 (2 years)
Nortel Networks Paris Jan 2001 May 2002
Directeur de Marché - Southern Europe
Leading a number of strategic Business Development and Technical engagements with major Telcos, vendors and Channel/SI Partners across southern Europe, focussed on Integrated OSS/BSS solutions, to meet a variety of leading-edge functional requirements
Managing multi-disciplinary sales and pre-sales teams in different countries and time zones to maximise the value, functionality and win-probability of all opportunities
Nortel Networks London Jan 2000 Dec 2000
Market Development Manager - Serviceware Solutions
Leading technical and commercial engagements for named major accounts including: France Telecom, Telecom Italia, KPN and all their global joint ventures, as well as selected European BT JVs 75% of time spent travelling and working across Europe.
My family, travelling, IT, rugby (coaching and refereeing), canoeing, socialising, DIY, BIG red wines, member of the Scotch Malt Whisky Society.
Member:
FRSA - (www.theRSA.org)
MIoD - Institute of Directors (www.IoD.com),
MIET - Institution of Engineering & Technology (www.theiet.org),
MIEEE - Institute of Electrical & Electronics Engineers (www.ieee.org),
- IEEE Communications Society (www.comsoc.org)
MBCS - British Computer Society (www.bcs.org.uk),
- BCS Project Mgt Specialist Group (www.proms-g.bcs.org/)
Associations:
TCN - The Communications Network (formerly IBTE) (www.tcn-uk.org),
FITCE - Federation of E.U. Telecommunications Engineers (www.fitce.org),
Trustee of CGD Research Trust (www.cgd.org.uk),, Ecademy, Spock, LIONS